1/5 Jackie L. 4 months ago on Google
Use
another
company!!
The
dune
bashing
is
so
slow
that
I
was
able
to
remove
my
contacts,
text
and
then
sat
bored.
The
best
analogy
is
driving
over
a
pothole
with
someone
who
just
bought
a
new
car.
Since
there
are
some
positive
reviews,
I’m
assuming
the
quality
of
the
ride
is
luck
dependent
on
which
driver
you
get
assigned.
At
this
price
point,
the
company
should
not
provide
such
mixed
service.
The
camel
ride
was
short
and
every
picture
the
guide
took
had
a
piece
of
a
person
or
camel
missing.
I
was
told
the
camel
ride
was
short
because
it’s
a
weekend.
Our
driver
spoke
no
English
so
communication
has
been
limited
and
I
am
assuming
he
didn’t
have
the
skill
to
dune
bash
since
he
broke
every
time
we
near
a
bump.
I
am
certain
the
company’s
response
will
be
that
safety
comes
first
with
which
I
agree
but
they
shouldn’t
falsely
advertise
this
as
an
adventure.
It
is
more
for
families
with
small
children.
Due
to
communication
problems,
we
stood
around
a
lot
unclear
of
what
to
do
next.
Such
a
waste
of
a
day
with
visitors
here
for
Christmas.
There’s
better
things
to
do
in
Doha!!
Update-
I
wrote
the
above
review
during
my
dunebashing
experience
(further
proving
the
lack
of
thrills
provided)
and
spoke
with
an
English
speaking
employee
while
on
site.
No
attempt
was
made
to
switch
drivers
or
improve
the
service
while
there.
Our
guide/driver
spoke
with
someone
on
the
phone
early
into
our
experience
after
I
complained
to
the
English
speaking
person.
Within
minutes
of
arriving
home,
somebody
from
the
company
called
to
say
they
heard
we
were
unhappy
and
said
they’d
look
into
it.
This
is
classic
“apology
when
it’s
too
late
to
fix
it
and
shift
blame
to
someone
else.”
Had
the
company
been
seriously
concerned
about
customer
service,
they
would
have
fixed
the
issue
while
we
were
there
or
never
had
sent
an
inexperienced
driver
to
begin
with.
