Bijouterie Doucet image

Bijouterie Doucet

Jewelry store Jeweler

😠 I went about my necklace which was broken in two, a simple soldering was necessary. The lady asked me for my telephone number and she did not write down my code (knowing that I am not from Quebec, I know that my code is different). I told her 3 times and she didn't want to write it down. Then she to... People often mention service,


Address

Place Ste Foy 2452 boul. Laurier, 2450 Bd Laurier, Québec, QC G1V 2L1, Canada

Website

www.doucetlatendresse.com

Contact

+1 418-651-6960

Rating on Google Maps

3.90 (38 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 9 pm
  • Saturday: 9:30 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Matthieu W. 3 years ago on Google • 35 reviews
    Okay then, all ONE place. The people who served me were of unparalleled quality. Hayden Obama. Brian Matthew Whalen. Matt Whalen. Owner of Internet.

  • 1/5 Claudia P. 1 year ago on Google • 4 reviews
    I wanted to make a ring smaller by two and a half points, I was told that they would keep the gold even if I insisted that I wanted to keep it, then I made a second ring enlarge and they made me pay for the gold, saying that it's normal. It's a dirty thief. Both were done at the same time
    1 person found this review helpful 👍

  • 1/5 Julie B. 2 years ago on Google
    Bijouterie qui fait du profilage de client. En date de 2020, des employés qui ont suffisamment le temps de me dire bonjour en entrant. Je passe 5 mins en magasin sans que l'on m'adresse la parole. Aucun mot ne m'est adressé parce que je suis jeune, qu'un dimanche je suis en vêtements de sport. J'étais prête à acheter sur le champ ayant fait mes recherches en ligne. Je ne recommande pas du tout.
    1 person found this review helpful 👍

  • 1/5 Perla G. 3 years ago on Google
    Le pire service de ma vie. Je suis allée pour acheter un montre et le vendeur (un jeune homme) m' a dit 3 fois que à Walmart il coûtait bcp moins et qu'ils étaient les mêmes... Incroyable!! Il nous a pressé pour abandonner la place en disant qu'il y avait un gros file d'attente. Donc Je lui ai répondu que l'argent n'était pas un empêchement pour moi et que j'avais fait la même file et en passant j'allais payer avec le même dollars que tout le monde. C'est vraiment triste que vous avez ce sorte de personnel. J'espère que quand-même vous (le gérant ou propieter) grondez cette personne. Vraiment décevant!!
    1 person found this review helpful 👍

  • 5/5 Valentine 7 months ago on Google • 11 reviews
    Very well received and advised by a superb saleswoman! Thank you for your time and kindness, it is much appreciated 😊

  • 1/5 gagne a. 10 months ago on Google • 10 reviews
    No service! Waiting for more than 15 minutes without being answered at all! You lost a sale!

  • 5/5 Yansou G. 1 year ago on Google • 8 reviews
    I went to this branch on Boxing Day. I was served by a lady called Françoise. She was truly a gem… that’s fair to say! 🙂 Despite the fact that it was busy, she took the time to help and advise me. I have been to several Doucet branches and this one is truly the best! It's worth the extra walk to get here!

  • 1/5 Ludovic L. 11 months ago on Google • 7 reviews
    worst service received in my entire life, they send us back scrap jewelry do not want to refund us, arrogant and disrespectful employees. I'M NEVER GOING BACK THERE!

  • 5/5 Philippe Z. 7 months ago on Google • 6 reviews
    Wow, extraordinary service, competent and pleasant staff with a special mention to the owner or manager. I recommend.

  • 1/5 Jade L. 7 months ago on Google • 5 reviews
    Worst jewelry store in Quebec, poor distribution with fake stones. Didn't even last 10 months. It is hidden behind their guarantee. Impossible to chat with them.

  • 5/5 top b. 4 years ago on Google • 3 reviews
    THANKS !! I bought a ring for the engagement, I received good advice. Following the adjustment for my ring, I came across another person who always provided good service! Plus I had an old watch in the drawer that I didn't put there anymore but I really wanted it! They managed to make it work!

  • 1/5 Marie Claude B. 2 years ago on Google
    jetais tres interessée a macheter un collier et boucle doreilles et personne ne venait me voir ou parlait. apres quelques temps une dame, d 'un certain age, cest approché mais pour serrer des trucs dans le présentoir... ELLE ÉTAIT DEVANT MOI!!. ELLE NE M'A MEME PAS DIT BONJOUR. donc je suis allé acheté ailleurs!

  • 5/5 jonathan b. 6 years ago on Google
    Boutique très agréable, prix raisonnables et le meilleur service que je n'ai jamais expérimenté dans une bijouterie! Je recommande sans hésiter.

  • 5/5 clémence G. 4 years ago on Google
    Franchement enchantée par le super service que j'ai eu au Doucet Place Ste Foy! Je cherchais une idée cadeau et j'ai été conseillée par un jeune homme très professionnel, souriant et à l'écoute! Merci pour vos bons conseils et à bientôt certainement :)

  • 5/5 Serge A. 9 months ago on Google
    Excellent service, personnel courtois et connaisseurs. Beaux produits.

  • 1/5 Alison O. 1 year ago on Google • 2 reviews
    I went about my necklace which was broken in two, a simple soldering was necessary. The lady asked me for my telephone number and she did not write down my code (knowing that I am not from Quebec, I know that my code is different). I told her 3 times and she didn't want to write it down. Then she told me it was going to take 3 weeks max. 3 weeks have passed, 1 month, then 1 month and a half I call back and she stupidly tells me "you gave me the wrong number". I go to get the necklace, when I get there, my necklace is welded but you can clearly see where it is welded, since a large mesh comes out, completely uneven and poorly made. Bad service, I will never go back there again, lack of professionalism, I STRONGLY advise against
    3 people found this review helpful 👍


Call +1 418-651-6960 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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