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PÉNÉLOPE

Jewelry store Jeweler Jewelry repair service Jewelry appraiser

😠 Impeccable service from the jeweler (for a ring), but… Very disappointing service from Pénélope employees. They address customers in a condescending tone. They informed me of several delays before obtaining my jewelry, each time postponed, to finally tell me that my order had been on “stand by for m... People often mention service,


Address

2450 Bd Laurier, Québec, QC G1V 2L1, Canada

Website

bijouteriepenelope.com

Contact

+1 418-653-0945

Rating on Google Maps

4.50 (24 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 12 to 5 pm
  • Monday: 10 am to 5:30 pm
  • Tuesday: 10 am to 5:30 pm
  • Wednesday: 10 am to 5:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Philip J. 5 years ago on Google • 65 reviews
    Very good jeweller.They have more variety than Birks in Place Ste Foy.I would highly recommend people visit this store and compare it with others.Probably won't have to shop at another place.
    1 person found this review helpful 👍

  • 5/5 Mary M. 1 year ago on Google • 7 reviews
    Very good service. We wait a bit to get help but at least we don't jump on it from the first step.
    1 person found this review helpful 👍

  • 1/5 Marie-Hélène P. 7 months ago on Google • 5 reviews
    Impeccable service from the jeweler (for a ring), but… Very disappointing service from Pénélope employees. They address customers in a condescending tone. They informed me of several delays before obtaining my jewelry, each time postponed, to finally tell me that my order had been on “stand by for more than 3 weeks”, and this by mistake and despite my follow-ups.
    1 person found this review helpful 👍

  • 5/5 Adil H. 5 years ago on Google
    La madame a vraiment pris le temps de me servir même si j’étais pas sûr d’acheter la montre ou pas et si t’avais d’autre client potentiel qui attendais... super service.
    1 person found this review helpful 👍

  • 5/5 Yann M. 3 years ago on Google • 134 reviews
    Great place , nice prices and amazing worker!!

  • 5/5 Sophie M. 2 years ago on Google • 32 reviews
    Very good service, without pressure, attentive to the customer's needs. Take the time to share their knowledge and recommendations.

  • 5/5 Martine S. 1 year ago on Google • 16 reviews
    Exceptional collections! Very refined and avant-garde. The service is simply PERFECT! Very friendly, attentive and smiling staff. They are truly there for their customers. I adore!

  • 5/5 Robert R. 2 years ago on Google • 13 reviews
    Good morning I was in for a watch strap adjustment. Very good service with attention to detail Impeccable service

  • 5/5 Martine S. 5 years ago on Google • 6 reviews
    My jewelry store! Original collections! Classic to quirky. Outstanding service. Attentive and competent staff. I am greeted by name when I arrive. Great class and refinement. I adore! 10/10 Martine St-Amant

  • 5/5 nicolas p. 4 months ago on Google • 4 reviews
    Thanks to the Penelope Jewelry Department. They offered me a higher quality service than Bijouterie Monaco I recommend Penelope Jewelry for their advice and professionalism.

  • 5/5 selim K. 4 years ago on Google • 1 review
    N1 jewelry store in Canada. Exceptional design, wide range and exclusive products, very welcoming staff and service that meets expectations. Well done and good luck


Call +1 418-653-0945 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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