1/5 J S. 2 months ago on Google • 2 reviews New
If
I
could
rate
this
restaurant
a
zero
star,
I
would
have.
I
have
never
had
such
poor
customer
service
in
my
entire
life.
It
started
with
the
person
on
the
phone
refusing
to
substitute
mushrooms
from
onions
on
our
pizza.
So,
not
a
big
deal,
I
paid
extra
for
onions
and
asked
they
not
put
mushrooms
on
my
pizza.
I
was
quoted
a
total
of
$48.00.
Delivery
person
(friendly
guy)
arrived
with
a
medium
pizza
for
a
total
of
$37.
I
advised
him
that
it
was
the
wrong
size.
He
suggests
I
call
the
restaurant.
I
call
the
restaurant
while
the
driver
remains
onsite.
Girl
on
the
phone
argues
with
me
telling
me
I
ordered
a
medium
pizza.
I
ask
to
speak
to
the
manager.
Here
is
where
everything
goes
from
bad
to
worst.
Manager
was
automatically
rude,
confrontational
and
would
not
let
me
explain
the
situation.
He
kept
repeating
“
You
listen
to
me.
You
listen
to
me”.
I
was
able
to
get
a
few
words
him
just
explaining
I
needed
a
new
pizza.
He
told
me
to
stop
yelling
at
him
which
was
not
the
case.
When
I
asked
him
what
the
restaurant
was
going
to
do
for
me
his
response
was
“
you
know
what
I’m
going
to
do
for
you,
this….”
And
hung
up.
Driver
wasn’t
sure
what
to
do
so
I
told
him
to
leave.
Pizza
was
still
with
me.
Managers
calls
me
back
shortly
after
the
driver
left
and
while
swearing
and
yelling
told
me
he
was
calling
the
police
for
theft
for
not
having
paid
for
the
medium
pizza.
We
had
no
intention
of
eating
the
pizza
at
this
point.
20
mins
later,
police
actually
arrived
at
the
door
of
our
Airbnb.
I
proceeded
to
telling
them
the
story
(completely
different
story
they
had
gotten
from
the
manager).
The
officers
were
in
disbelief
that
they
had
been
called
for
this.
They
took
the
pizza
back
to
the
restaurant.
I
proceeded
to
going
to
get
food
for
my
4
children
at
a
nearby
A&W.
I
have
never
experienced
anything
like
this.
I
am
hoping
the
owners
are
made
aware
of
who
is
running
their
restaurant.
Perhaps
the
managers
needs
to
find
a
new
career
that
doesn’t
involve
dealing
with
the
public.
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