I put one star cause I had to put something... By far the WORST medical clinic I visited in my life. I was at the Sans Rendez-Vous very early in the morning. They made me wait 8 hours for nothing as I had to go somewhere else to get treated by a doctor. The two secretaries at the front were useless when I asked them how much longer it would take before I could see a doctor (after 8 hours of waiting...). They really didn't care that I had been there for 8 hours. Zero ampathy for the patient. Very unprofessional approach. I took off when I saw I could be there for another 4 or 5 hours.... If you like being treated like you were nothing, this med clinic is for you!!!!

Just horrible! Horrible!! Horrible!! They canceled my wife’s appointment 2 times. The first time they said it was a system error but the second time the nurse called her to confirm the appointment. We get there today and they told her the dr notated that she called her a day before and they both agreed to cancel. This seams to happen to people that are not québécois. To me this is pure racism. Don’t bother coming to this irresponsable non professional place they call a clinic.

The doctors are amazzing however thier appointment system is none existing. I have been with them for more than 7 years they were always very good . but this year it is horrible horrible horrible. A minimum of 2 hours waiting if I want some one to reply. Some time the phone will cut before I talk to someone. Even if I manage to take an appointment, they call you to confirm the appointment and if you missed the call good luck to reach them again !

Incredibly long waiting time. You need to set an additional 2 hours aside only for waiting time when you have a Dr appointment at LA Cite Médicale St-Foy.

I went here months ago with very serious concerns to follow up with issues I went to the emergency room for. The doctor was very dismissive and told me I was too young for problems (I am 30 years old and have been spitting blood daily, clearly something is wrong and I'm not too young.) I politely asked her if she was sure of this, I explained how my symptoms were concerning and that I wanted some tests. She dismissed me and condescendingly told me she was a doctor for many years and I was wrong. That I don't know better than her. I dealt with these same issues for months in silence until it became too much again and I went back to emergency a month ago. This time someone believed me because it was undeniable that I was right and something was wrong with me. The doctor at the hospital was frustrated I wasn't taken seriously sooner. I am now forced to wait months for a specialist appointment in fear and exhausted nearly a year from the date I started with these symptoms. Every day I think of my visit to this terrible clinic and the way I was treated. Every day I think of how it could have been different and I could have been seen and treated much quicker if I'd gone somewhere with a doctor who cares about people's lives. The old lady here doesn't and thinks she knows better when her poor judgement comes at a great cost. I'd like her to know she was wrong and that her ego is costing people their lives and health and well-being. I don't know how she can continue to work in this field, it seems I'm not the first to suffer because of her dismissiveness. I know it's hard to find care right now but please go elsewhere if you'd like to be treated and valued. Please don't make the same mistake I did. I don't know how big a cost this may have for me just yet, but I know it's not good. Take care of yourself because these people won't.

I went there to get treated for what I thought was an infection and the doctor looked me dead in the eye and said “sorry but we only treat people with actual symptoms”. Every single time I go there I leave feeling dismissed and like the so-called doctors have better things to do than treat their patients.

I've waited a little more the 6 hours to see a doctor at the «sans rendez-vous», he gave me a quick diagnostic without taking the time to look closely at my skin or even touching my skin. I had to insist for explanation, which he gave me. The waiting room was crowded and noisy. The nurse I saw first was nice, which is sadly one of the few positive point about my visit. After my appointment, I had to talk to a receptionist because I needed a RDV to see a specialist. After ten minute standing first in line, I get to see the receptionist for this appointment. I had time to ask my question, but then her phone rang and she answered. I looked at her speak for few minutes (it's seem's like a colleague and not an urgent call) and then she leave her desk without saying anything to me. So I did the same and leave the super-clinic, I will see a «specialist» elsewhere.

So far so good. New and very clean. Just make sure you have an appointment and you arrive early. They have a txt msg option ($) when it's your turn. Their equipments are up to date. Good for small emergencies and everything else they do on appointment.