Featured Reviews


Frequently mentioned in reviews: boots (25) service (24) pair (18) quality (12) Martino (10) bottes (10) great (9) customer (9) comfortable (8) bought (6)
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  • 4/5 Chelsea A. 2 years ago on Google • 124 reviews
    I have been to this little store before but aside from trying on, haven't purchased. However my experience was good. Recently though I bought a pair online and like them very well. Loving the fact that they are made in Quebec. Do wish they were flat with no heel.
    1 person found this review helpful 👍

  • 5/5 Gail D. 1 year ago on Google • 58 reviews
    I discovered the Martino brand on a trip to Quebec City last Christmas. I fell in love with their colours, that zipper on the side of the boots and most of all, their quality and workmanship. I soon ordered online a pair of the Nina fall boots in Navy Patent. Service was great, as they arrived within days. As soon as I received them, I knew they would be perfect! They fit very well (no blisters upon first wearing) and the colour gives a nice pop to any wardrobe. These boots are my most favourite!!
    1 person found this review helpful 👍

  • 5/5 James M. 1 year ago on Google • 5 reviews
    Just purchased my 3rd pair. I worked the FISU Games in Lake Placid and was outside every day. My feet stayed warm and dry each day.
    1 person found this review helpful 👍

  • 5/5 Marie-Josée L. 1 year ago on Google
    (Translated by Google) I purchased Jenny shoes online. They are beautiful, of high quality and very comfortable. Thank you for your work! (Original) J'ai fait l'acquisition de chaussures Jenny, en ligne. Elles sont magnifiques, de qualité et d'un grand confort. Merci pour votre travail!
    1 person found this review helpful 👍

  • 5/5 Isabelle C. 2 years ago on Google
    (Translated by Google) I received wonderful boots and great customer service. I really recommend this company. (Original) J'ai reçu des bottes magnifiques et un super service à la clientèle. Je recommande vraiment cette entreprise.
    1 person found this review helpful 👍

  • 5/5 Marise B. 2 years ago on Google
    (Translated by Google) Very nice boutique of quality shoes made in Quebec. A bit of a shame that there was only one saleswoman when I went there, but the service was still very good. (Original) Très belle boutique de chaussures de qualités fabriqués à Québec. Un peu dommage qu'il n'y avait qu'une seule vendeuse quand j'y suis allée, mais le service était malgré tout très bon.
    1 person found this review helpful 👍

  • 5/5 M&M T. 1 year ago on Google • 271 reviews
    Great customer service. Got our daughters each a pair of moccasins for a reasonable price. Good quality.

  • 5/5 Monisa N. 5 years ago on Google • 51 reviews
    Really great service and they carry a great selection of locally designed and handmade shoes.

  • 5/5 Becky R. 2 months ago on Google • 17 reviews New
    I first found their moccasins at a little shop in PA years ago. When I decided I wanted another pair, I purchased online. I get the soleless ones to feel more natural and they were lined on the inside. They have really held up and are incredibly comfy! The real deal! Also, customer service helped me out with an issue and they were excellent. #boutiquemartino

  • 2/5 Alisdair B. 2 years ago on Google • 12 reviews
    When I was 5 yrs old I received my first pair of moccasins from Amimoc. Living in Montreal and then Toronto, these were amazing! Flash forward 2017 and I found myself again in Old Quebec City at Amimoc buying myself my latest and greatest pair. The in-store experience was wonderful as too the quality of their product. Now in Australia, I am trying to order more pairs via their website (now for my own 5 years olds) and the service is nothing like what it should be. Such a shame - placed my order begining of July but have heard nothing and what has been now 4 emails following up on the status of dispatch have gone unanswered. Really disappointed!

  • 5/5 Martine B. 1 year ago on Google • 6 reviews
    I bought my first pair of winter boots (Banff), last year. This winter I made good use of my boots and added a pair of Sheepskin Insole for more comfort. This was a great idea. The boots are very comfortable, and the service, impeccable, so much so I bought Jeff Boots for my son, for Christmas - he absolutely loves them - and Gold Riley sneakers for myself. I do get lots of compliments for these awesome-looking shoes. Thank you Martino for offering such grst quality products. MB

  • 5/5 Alexandra Z. 2 months ago on Google • 5 reviews New
    #boutiquemartino I've been ordering boots from this company for years, since discovering a pair in a store and though I was hesitant because of the price, I had no regrets. They are most comfortable and stylish, built to last, and made with natural materials

  • 5/5 Bonnie H. 2 months ago on Google • 5 reviews New
    I bought my 1st pair of Martino Banff boats over 15 years ago!! I just had to replace them. I would never own another pair of winter boots. Martino boots are the BEST! Don't procrastinate, buy yours today, you won't be disappointed!

  • 5/5 Jason Keonhag L. 5 years ago on Google
    Very nice service and the baby mocassin that I bought was adorable!! Will comeback for the next visit.

  • 4/5 guillaume l. 2 years ago on Google
    (Translated by Google) I received my shoes and am very satisfied with the comfort and quality. So don't be worried about the delays. I'm changing my grade because you deserve more work for you. (Original) J'ai reçu mes chaussures et je suis très satisfait du confort et de la qualité. Donc ne soyez pas inquiet des délais. Je change ma note car vous méritez qu'on vous fasse travail davantage.

  • 5/5 Henry B. 1 year ago on Google
    Beautiful handmade items. Friendly and helpful and knowledgeable staff also.

  • 5/5 Christine Lortie D. 1 year ago on Google
    (Translated by Google) The boots are superb (PEAK). They fit like a glove and I must say that the service is impeccable! No doubt this company has a head start on the market! (Original) Les bottes sont superbes (PEAK). Elles font comme un gant et je dois dire que le service est impeccable! Aucun doute que cette compagnie a une longueur d'avance sur le marché!

  • 5/5 Érika M. 1 year ago on Google
    (Translated by Google) I am on my second purchase. I love my boots!! They are so beautiful and comfortable. Plus, customer service is A1. Thanks to the whole team :) (Original) J'en suis à mon deuxième achat. J'adore mes bottes!! Elles sont tellement belles et confortables. En plus, le service à la clientèle est A1. Merci à toute l'équipe :)

  • 5/5 Kirk D. 1 year ago on Google
    Fantastic, the lovely lady was extremely helpful & knowledgeable about the product & stock. Great person's help lead to sales of 2 pairs.

  • 5/5 Molix R. 5 years ago on Google
    Superb

  • 1/5 Taurap A. 3 years ago on Google
    (Translated by Google) I bought Martino boots online (pandemic obliges). Despite the elegance of the product, the insole was too flat and did not provide adequate support for my foot (I have no known plantar problem and have never had this kind of problem with any other brand). ). Where it gets tricky is with customer service. Upon purchase, I was informed that delivery was made within 48 hours; the boots were displayed as available online upon purchase. Yet four days after payment, I still hadn't received anything. By communicating with them, I was finally informed that my size was no longer available and that my pair of boots was being made. I receive the said pair a week later. But it doesn't end here ... The boot is not comfortable, I turn it over. As I still do not have a refund 16 days after the return, I contacted the company; I am informed that my boots had passed through the laboratory and then got lost. For any answer, I am informed that the error is human. In short, a disappointing customer experience for me, throughout which I had to run after the company to find out where my order was. (Original) J'ai acheté des bottes Martino en ligne (pandémie oblige). Malgré l'élégance du produit, la semelle intérieur était trop plate et n'offrait pas un support adéquat pour mon pied (je n'ai pas de problème plantaire connu et je n'ai jamais eu ce genre de problème avec d'autre marque). La où ça se complique, c'est avec le service à la clientèle. À l'achat, on m'avait informé que la livraison s'effectuait dans les 48h; les bottes affichaient disponible en ligne lors de l’achat. Pourtant, quatre jours après le paiement, je n'avais toujours rien reçu. En communiquant avec eux, on m'informe finalement que ma taille n'était plus disponible et que ma pair de bottes est en confection. Je reçois la dite paire une semaine plus tard. Mais ca ne s'arrête pas ici... La botte n'étant pas confortable, je la retourne. Comme je n'ai toujours pas de remboursement 16 jours après le retour, je communique avec la compagnie; on m'informe que mes bottes étaient passées par le laboratoire et qu'ensuite elles se sont égarées. Pour toute réponse, on m'informe que l'erreur est humaine. Bref, une expérience client décevante pour ma part, tout au long de laquelle j'ai eu à courir après la compagnie pour savoir où en était rendu ma commande.

  • 5/5 Sébastien H. 2 years ago on Google
    (Translated by Google) Excellent customer service. A seam on my boot had started to come undone. I was emailed a pre-paid return voucher, they checked the boot, judged that if it was repaired it would show. So they returned an absolutely new pair of boots to me within a few days. (Original) Excellent service à la clientèle. Une couture sur ma botte avait commencé à se défaire. On m’a envoyé par courriel un bon de retour pré-payé, ils ont vérifié la botte, jugé que si elle était réparée cela se verrait. Ils m’ont donc retourné une paire de bottes absolument neuve en quelques jours.

  • 5/5 Noémie R. 2 years ago on Google
    (Translated by Google) Excellent customer service! Thank you very much, I love my boots !!! (Original) Excellent service à la clientèle! Merci beaucoup, j’adore mes bottes!!!

  • 5/5 Marjolaine M. 2 years ago on Google
    (Translated by Google) I love my new pair of moccasins! The quality is superb! Can't wait to go back to the store to see Roxanne, so good service: D (Original) J'adore ma nouvelle paire de mocassins ! La qualité est superbe ! J'ai hâte de retourner à la boutique voir Roxanne, tellement bon service :D

  • 5/5 Marie-Lou B. 2 years ago on Google
    (Translated by Google) Mega Wow! These boots are wonderfully beautiful, comfortable and of high quality! I love the Meredith boot, it's perfect! Timeless, as I like. The Nina boot is definitely a comfort surprise, it looks like you don't expect it to be SO comfortable, but yes! I love these stylish details. Thank you Amimoc for the quality Made in Canada <3 (Original) Méga Wow ! Ces bottes sont merveilleusement belles, confortables et de qualité ! J'adore la botte Meredith, elle est parfaite ! Intemporelle, comme j'aime. La botte Nina est définitivement une surprise côté confort, on dirait que ne t'attends pas à ce que ce soit AUSSI confortable, mais oui ! J'adore ces détails stylés. Merci Amimoc pour la qualité Fait au Canada <3

  • 5/5 Sylvie D. 1 year ago on Google • 1 review
    Love this place! I'm at my third purchase there. The products are of great quality, really well made. And I always got good, respectful service from the staff.
    1 person found this review helpful 👍

  • 5/5 SK Y. 1 year ago on Google • 1 review
    LOVE my Martino winter boots...a high quality, made in Canada boot..they're just the best! The fit is perfect (great for wide feet). They are warm, waterproof and look great. I highly recommend Martino boots!

  • 5/5 Eleanor R. B. 3 months ago on Google • 1 review New
    The shoes and boots are elegant and well made. The customer service of Boutique Martino is extraordinary: responsive, friendly, absolutely easy to do business with.

  • 5/5 Krista H. 2 months ago on Google • 2 reviews New
    I recently purchased a pair of Canadian-made #boutiquemartino winter boots, and I couldn't be happier with my decision. These boots are not only elegant in appearance but also incredibly warm, keeping my feet cozy even on the coldest Ontario days. While they were slightly wider than I anticipated, it didn't detract from their overall comfort and functionality. Additionally, I was impressed by the speedy delivery, which was a pleasant surprise. Overall, I highly recommend these boots and will definitely consider purchasing from this brand again in the future.

  • 5/5 Kate L. 2 months ago on Google • 2 reviews New
    5 Star company! Boutique Martino makes amazing footwear. It's as simple as that. So comfortable, great looking and most importantly- made locally right here in Québec! They even included a tote bag in the order! #boutiquemartino


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