1/5 Michael 4 years ago on Google β’ 16 reviews
This
will
be
a
long
review,
and
I
apologize
in
advance
for
the
rant:
Review
Part:
Equipments:
5/5
Staff
(trainers,
maintenance,
security):
5/5
Location:
5/5
they
even
have
free
parking.
Overall
experience:
1/5
(read
rant)
Rant
Part:
There's
a
reason
why
I
specified
the
staff,
I
would
like
to
isolate
whoever
is
incharge
with
sales,
marketing
and
customer
relations
because
they
are
frankly
the
worst.
Back
when
I
started,
I
choose
the
6
months
package
(2.7k
PHP
per
month).
The
mode
of
payment
then
was
cash
one
time
payment
(16,200
PHP),
I
didn't
have
that
kind
of
money
so
I
declined.
They
gave
me
the
option
to
do
installments
via
credit
card,
and
of
course
I
agreed,
the
terms
was
2.7k
auto
debit
per
month
for
six
months.
Fast
forward
6
months,
I
stopped
returning
for
obvious
reasons.
When
I
saw
that
I
was
charged
for
the
seventh
month,
I
immediately
checked
my
payment
history
and
I
counted
7
payments.
I
sent
them
a
notification
about
this,
and
didn't
even
mention
refund,
even
though
I
wanted
to.
I
just
didn't
have
the
time
for
this,
so
I
made
myself
believe
that
it
was
only
a
small
mistake
on
their
part....
And
then
I
saw
that
they
charged
me
again
for
the
8th
month..
at
first
I
was
livid,
I
resent
them
another
email
practically
begging
them
to
stop
charging
me.
They
responded
to
that
email
and
in
the
end
we
I
sacrificed
my
sleep
(
I
work
in
night
shift)
to
settle
this.
And
here's
how
it
turned
out.
There
was
absolutely
no
apology.
I
forgot
the
name
of
the
one
I
talked
to,
but
she
basically
explained
that
they
charge
on
the
first
day
of
every
month,
meaning
-
and
she's
proud
of
this
fact
-
that
I
will
be
charged
again
for
the
9th
month.
And
guess
what??
Adding
insult
to
the
injury,
if
the
membership
cancellation
doesn't
go
through
next
month,
I
will
be
charged
again
for
the
10th
month.
So
I
told
them
about
the
contract,
and
she
basically
said
-
though
not
her
exact
words
-
that's
basically
how
it
works
and
there's
nothing
she
can
do
about
it.
See
the
screenshot
and
decide
for
yourself.
I'm
considering
filing
a
case
against
them
for
false
advertisement
and
overcharging.
26 people found this review helpful π