Stayed there for a night. Old rooms. Needs renovation. Average food. However the staff is exemplary. Really polite and attentive. Did not impress much as there are better options in Hyderabad.

Service is great. Bathrooms could be cleaner! Edit: After staying in ITC Kakatiya for 9 days, I am editing my previous review.. Front office: good service, pleasant and friendly staff, helpful. Breakfast buffet: very disappointing. The restaurant felt understaffed. Had to chase them for coffee and other services. Neither friendly nor attentive. Some orders didn't turn up either. Food is also strictly average. There is also a stink when entering the breakfast buffet area through the pool entrance! Phone assistance: delayed. First aid: just adequate. Asked for an ice pack; they didn't have it. For a five star facility they could stock hot/cold packs in case of emergencies. Rooms: are ok. But bathrooms need attention. Not clean enough; shower stall not closing properly. Bathtub drain was not emptying unless you manually removed the stopper. Not sure about refreshments provided. Some days they kept fruits other days not. Internet: slow and sometimes gets disconnected We expect such things from a 3 star facility not ITC...

It's one of the most incredible properties in India.What makes this property even more special is the hospitality.the entire staff is extremely friendly and helpful.always smiling and they go out of their way to help you.. absolutely amazing place.. beautiful evening beyond words to express.. everyone welcome me so nicely.. thanks to everyone..☺️☺️😊😊🤩😘

I can't believe this hotel has the ITC brand! Big big let down. Avoid this property at all costs. The rooms are so old and smell so bad. The floors are all damaged. The bathrooms are dirty. Take a look at the pics attached. I am not sure why anyone gave this hotel more than a star

Poor experience overall! Good * Ambience in the lobby and other common areas * Front desk staff was helpful Negatives * Shabby rooms (fingerprints on bathroom taps, small flies in shower area) * Bad food (almost puked after breakfast) I am not sure if this hotel is even properly associated with ITC, my experience staying in other ITC properties has been way better.

An OK OK kind of place. Rooms are not cleaned properly and we even saw a cockroach! There is no 'luxury' here! Edit: My experience keeps getting worse! Just look at the amount of dust and fungus on the minibar door! I can't believe a 5 star hotel can maintain their rooms at such unclean state and that too during these times.

A long standing 5 start hotel from ITC in the centre of the central Hyderabad is still a pleasure stay abode. Impeccable maintenance which slightly dedicated post COVID has since improved a lot. Staff are extremely courteous and helpful at all contours of customer interaction and interfaces. I went after a long time and enjoyed my presence there. Well lot of improvement in maintenance, ambience and operations.

Time to refurbish. I can see how this has been an excellent hotel, and it still shows it at times. However, the rooms need a significant upgrade, The staff is friendly, but the service level is nowhere near the level of comparable 5 star hotels. It is affordable, so the price compared to performance isn't out of whack.

Absolutely stellar! every moment at the 5-star hotel was a taste of luxury,The staff's attention to detail and commitment to guest satisfaction were truly commendable. Great hotel with excellent service and the dining experiences are on another level. I would suggest plz have make a visit with your friends or family.

Food is hell spicy, if you are paying a premium price and want to have decent food, this place is not to visit at all. It's a 5 star restaurant but it lacks taste. Money you are spending isn't worth it at all.

ITC Kakatiya. A trip to this hotel in the city of Nizams will bring you closer to yourself. I am leaving as a different person. Braver. I was welcomed into this humble abode by not just a host, but a guide, a friend, a star host. Everything was of top standard, the decor throughout was lovely, clean and well maintained. All on reception, housekeeping and restaurants were exceptional hosts and made our stay most memorable, thank you all.

The hotel is excellent in the following ways - the hotel is excellent in providing palatable/tasty food in the Hyderabad as having excellent chefs. - the hotel is having excellent staff who greets and welcomes guest in excellent manner. - the rooms of the hotel are awesome with their furnishings and decoration. - they provide excellent amenities and facilities with very good care. - the floral decoration in the room as well as hotel are awesome which is done by housekeeping staff. - the interaction of staff with guest is awesome as they greet and speak with guest in the polite manner - the servicing of food to the guest in the restaurant is outstanding. - the care of the hotel given to the guest is unbelievable. A must visit hotel in Hyderabad.⭐⭐⭐⭐⭐

It was a good stay at the out set. NO complaints on the Quality of whatever ITC Kakatiya has. But it just did not make sense to be to be a family traveler on a personal trip. Booked it on the Travel sites while on a personal visit with family and got competitive room tariff. Rooms were great and everything about the hotel was good. The market place helped me save cost...however, everything other than room rates was not in sync with the room's (portal) pricing.....actually even the hotel pricing online was similar..... Right from cost for additional bed to the breakfast at restaurant has NO co-relation. For example, Family of 2 adults and 2 kids would spend double the room tariff just for breakfast. While it may be great for getting ITC Kakatiya on a market place at a decent price...one should ensure everything is included in the package. Or may be "NO co-relation" is not how this HOTEL thinks (...or may be it should if they are on Market place portals) It may be a best fit for Business Travel till Corporates don't see the logic of why pay exorbitant costs when 5 star restaurants offer the same quality and ambiance and more at half the price (or lesser). We binged in awesome restaurants in Banjara Hills and Jublee Hills both the days we stayed and haven't spend 40% of what we would have spent at the HOTEL. Again, NO complaints on the Quality of whatever ITC Kakatiya has. But it just did not make sense to be to be a family traveller on a personal trip to spend more for what I can step out and get

If you have a wallet that you are ready to use, no better place than this top class Hotel. Friends, Family, Kids or just yourself, will have lots of fun, with a top notch view, good food, great ambience. A good place for kids to play, run around the grass, swim if you want to. Awesome place to be.

Got a good offer for stay. It’s ITC and opulent luxury is evident. Food is good. Ambience is typical Nizami. Room service is good. They will arrange whatever travel arrangements you tell. Pretty impressed with that. Strict rules in gym. Spa limited facilities. Would love to go back once their construction work is done

To be able to stay and enjoy the royal treatment of a star hotel is like a dream come true. Pampering service from the hotel was really good and made us forget that we need to return to our daily routine after the vacation. Money = Royal treatment.

A notable highlight is the very professional and friendly staff. They are always polite and eager to be helpful in any way to help provide a peaceful & friendly environment for guests. The employees are always friendly when refreshing the rooms and they do their best to keep your routine as undisturbed and pleasant as possible. This is definitely five star examples of excellent service.

The view from room was excellent. The management staff was very polite. Food was excellent. This worth every penny of your money. Highly recommended

I had an Excellent experience , staying at ITC KAKATIYA. The staff was very helpful , they went over and beyond to make sure we had a comfortable stay. Rooms we're great. Good accommodation and Ambience. Had a wonderful stay at this Hotel. We'll definitely visit again.

Following complaint was sent to the hotel without receiving any actual response from ITC/Marriott. "As a person who lives in Hotels most of the year (including other Marriott Branded Hotels) and have done so for almost a decade, this is the first written complaint I've ever written. At check-in the staff said they couldn't accept our card for deposit, although I use this at every other hotel I stay at. Resulting in having to pay every time we need food/beverages, this is not a big issue, but the staff generally doesn't know how to operate the terminals and scramble around to find them as well, charge wrong amounts. Resulting in wait times uptowards of 10-15min to make a simple payment for beverage. The two main restaurants there's no issue so clearly staff training is the issue here, which is not up to standard when charging same prices as Europe/US. The worst incident being having ordered laundry and the person bringing it to the room incisting on standing in the room with my mom being there watching me getting dressed/brushing my teeth, because he couldn't operate the terminal correctly again. Despite me telling him I would come down to reception to clear the payment. The above is reason enough to write a complaint, but add to that that we 2 days in a row had agreed with the staff to get transferred to a room with 2 single beds so I didn't have to sleep in the same bed as my mom, and therefore packed all of our bags both days ready for transfer. The staff had previously showed us a room on one of the floors that hadn't been renovated, and we told them if that's what was available then we would prefer to just stay in our excisting room at which point the staff promised transfer to a room that was of the same quality. Both days they had then arranged for transfer to the unrenovated rooms, and basically made us feel like we where lying about what had been promised. Not until the manager came it became possible to move to the promised room. All the staff needed to do was say, it's not possible instead of making promises that they couldn't fullfill and that would be fine. Last nail in the coffin is the general cleanliness of tables, by the pool area there's often used plates/mugs standing on tables from morning to evening which for a 5 star hotel is not okay. I have to be honest this whole experience has made me reconsider the used of hotels under the Marriott banner in our onwards travel in India and Asia"

The ITC Kakatiya in Begumpet offers a luxurious experience with its elegant decor and attentive service. The rooms are well-appointed, providing a comfortable stay. The dining options showcase a variety of cuisines, ensuring a delightful culinary journey. The hotel's attention to detail and warm hospitality contribute to a memorable stay, making it a preferred choice for both business and leisure travelers.

One of the reputed and luxurious hotel chains, ITC Kakatiya is the perfect blend of luxury with comfort. The interiors of the Hotel are beautifully designed, rooms are spacious and well maintained. Great place with a great ambience. Staff is very polite and friendly. Good service in terms of food as well. Pricing is a bit expensive owing to the facilities and luxuries taken into consideration. Can be specified in the range of nominal to expensive depending upon the services opted for. Being situated in a prime location in the city makes it convenient to visit for the commuters. Overall, a great place to explore if luxurious amenities are considered.

Had a bad experience in terms of the technology they use. The card fails in seconds. The lift is so outdated. They dont even want to upgrade it. The card doesnt work. And the customer just has to walk back and forth asking for help. Breakfast is very average. No attention has been paid on the taste of the food. Staff is helpfull and sweet. Hotel is good. But some simple yet important things have to be taken care of. Not taken for granted.

ITC Kakatiya is a great hotel. The room size is considerably good. One can find most amenities in the room and most services in the hotel. The interiors, though, seem relatively older but the hospitality is truly outstanding. The location is also fine as it is close to Deccan Station, Begumpet Metro, 20-25 mins from old city. Worth spending your pennies on this hotel.

Love this place!! The food was really yummy and the internal space was really amazing! I would recommend this place to everyone who wants to enjoy both staying and fine dining as well. Hope my review helps someone to stay at ITC

We came to ITC for a wedding lunch. The ambience and hospitality was very nice. The hosts were also very helpful and welcoming. The food was good and very filling. We had opted for the veg and non veg thalli to celebrate the occasion.

New year celebrations to welcome both 2023 & 2024 are well spent at Deccan Pavilion. Generous & lavish buffet was on offer. Certainly recommend a visit to everyone.

Its always been a great experience and this time was no different. The rooms are good. Reception services, room service, in room dining, house keeping are all excellent. Very well trained and responsive staff. The service what u provide is more than enough .All staffs are excellent. I give 5 star & give first priority for this hotel whenever I feel to Visit.

The hotel is truly value for money. You will be getting all the facilities which you expect from a 5 star property. Swimming pool is really attractive and relaxing. It was short stay however felt home away from home. Staff at front desk and restaurant are really courteous and hospitable . I would love to stay again in my future visits to Hyderabad.

First time at the Kakatiya. Its an old property but the lobby area is impressive. However, the rooms can't hide their age.. they desperately need a makeover in terms of furniture, light switches and bathroom fittings - these are all jaded and old fashioned. The service is impeccable, in sync with the high standards and hospitality of ITC Hotels. Breakfast was good and staff was very courteous and helpful.

Spacious quiet and uncrowded. Excellent buffet and a la carte menu for less spicy food. Good bathroom facilities. Great service and you can take home left overs in nice box. Club sandwich and warm butter nan were so good.

The hotel is truly value for money. You will be getting all the facilities which you expect from a 5 star property. Swimming pool is really attractive and relaxing. It was short stay however felt home away from home. Staff at front desk and restaurant are really courteous and hospitable . I would love to stay again in my future visits to Hyderabad.

I am regular guest at ITC grand Kakatiya and this place never failed me in terms of amenities and service. The great thing the staff remembers you and your needs and they stay a step ahead of you. I want to call out Kiran who is Omni present in the dining halls and at Marco Polo…. Always remembers his customers and takes great care of them always with a smile

I have always love the ITC hotels this is my third hotel that I have stayed. Love the hospitality and service they offered at all the locations. I gave around of applause to Uttam who is at the bar and who serve us and had a very excellent service. Always recommend ITC.

Rooms are too good .. well maintained hygiene.. price is decent enough with meals included.. food is tasty, customisable food services, special attention to meet the needs of customers without any inconvenience.. buffet and meals at afternoons are very good With tasty dishes.. kids also enjoy the food.. worth for money..

Love everything about ITC Kakatiya, the place, the service, the food and the consistency (have stayed here many times over the past couple of years). Special thanks to Kota at the concierge for all the running he does ....making our stay very comfortable; to Chef Rishi and the entire kitchen team for accommodating all our customization requests while serving delicious food, and to Ajay Das for taking care of everything. Not to forget the staff at the Deccan Pavillion, who remember (even across visits) even the smallest details about how i like my coffee and the staff at Kebab and Kurries and the Marcopolo Lounge who never fail to impress Looking forward to our next visit

Excellent place for a vacation, booked two rooms and had a wonderful experience. The staff are very hospitable and very helpful. The breakfast is amazing with wide variety to choose from. Will surely recommend to anyone looking for a comfortable and luxurious stay in hyderabad

The best place about this hotel is the location which is so convenient to commute in any directions within the city. The rooms are comfortable. Even Quality of Food is really good.

Best environment and best place about this hotel is the location which is so convenient to commute in any directions within the city. The rooms are comfortable. Even Quality of Food is really good. Best Service and good staff

Not a five star hotel barely a 4. Rooms are old and have mold/mildew odor. The pool is full of mosquitoes. The breakfast is nothing special and what a disappointment in south India. The hotel failed to have my airport transfer ready and I had to book and Uber so I wouldn’t miss my flight. The staff are rude and overall bad experience. Too bad for Hyderabad 😭

The hotel is amazing with very nice and hospitable staff. Received the best reception and had the best experience. The rooms are spacious with the best lighting and nice fluffy pillows. Will always recommend

My Go to Place. The best place about this hotel is the location which is so convenient to commute in any directions within the city. The rooms are comfortable. Even Quality of Food is really good. Must recommended for Business Traveller.

The stay here was amazing Clean rooms. Great hospitality. The food buffet was really amazing There are a lot of variety and the food quality is top notch.

My experience at Deccan pavillion was a really good. The dinner buffet was amazing. Great food and great service. Keep it up! Rooms is excellent .

Everything is good in ITC Hotel Service Hospitality. There is no need to worry in this hotel, there is 100% safety because the security guards are taking care of this hotel because of them only we are safe. One day I asked a security guard about their salary and he said that the salary is very less. Therefore, that's why I want to request to ITC company is that if the ITC company can increase their salary then it will be more good for our security guard because of them only we are safe. Thank you.

Got a good offer for stay. It’s ITC and opulent luxury is evident. Food is good. Ambience is typical Nizami. Room service is good. They will arrange whatever travel arrangements you tell. Pretty impressed with that. Strict rules in gym. Spa limited facilities. Would love to go back once their construction work is done.

I would say this is the best place to stay in Hyderabad Secundrabad whether its for business travel or family stays. The staff is very humble and supportive. Didn’t find a reason to complain anything or any area. Overall a beautiful property in the midst of downtown.

This is my second stay with ITC kaktiya and it was really amazing to be back again and Really appreciate the entire process of check in till checkout everything was very smooth comfortable. Very pleasant and friendly staff. Special thanks to Mr.Pankaj for making my stay very memorable. I highly recommend this place.

Stayed with friends Wonderful property, Excellent Staff, Want to Thanks Abdul Butler who served us by heart He is amazing. A precious Perl of Kakatiya. Thanks a lot You made our stay wonderful. Will meet again. BY..

Loved the decor, ambience and freshness in the hotel. Quite spacious and luxurious. We had been there for lunch and loved the covid protocol, including automatic temperature check.

rooms are nicely done and very comfortable to stay in. The sleep quality was excellent. I did not try the Food From Restaurant but ordered food through In Room dining was to good and server was to politely. I would love to visit soon.

Lovely Hotel, Staff are very friendly and helpful. I had a double bed room, which for one person is too large, but i won't complain. Room was very modern, all amenities. My one complaint would be that the Air con was alot more moist than most other hotels i have stayed in, but this could have been due to the openess of the room. Hotel premises are very nice, with great pool area. The Restaurant down, which specializes in sea food was great. Good quality food and good staff/waiters. The lounge area outside was also very cool, you can smoke that too. Overall a nice hotel, and from this experience will consider this group of hotels going further.

A good property but a better dealing with customers will go a long way. Covid has impacted Hotel & Aviation industry the most. Been to many hotels recently, found staff putting up best foot forward, but here, things are just neutral, you can't say it's not done, but it is more like ticking off the boxes. Or maybe I visited on a day when staff was feeling low. We all will overcome this pandemic, have faith.

One of the best hotel in Hyderabad. The hotel has very good ambience and has some very good restaurants like Deccan pavilion. The hotel has a evening meeting point for residents and a big breakfast room. There are usual gym and swimming pool. You will find hotel following Covid protocols and the foot option for calling lift is good innovation. #Food #Hyderabad #India #Hotel

I had the vacation of my lifetime at the ITC Kakatiya ... a wonderful weeks long stay in the plushest room I've seen. The service was wonderful and courteous, the food in the amazing in-house restaurants was the best ever!! The staff were extremely polite and helpful, and always ready to help with our smallest requests. The check-in and check-out process were smooth, the Wi-Fi was super - we had 4 devices streaming in parallel, and that is something! The rooms were very well sanitized and cleansed daily, with fresh linen replacements. My children loved the mattresses and pillows they could sink into.

Only if I had an option to put 10 star ....had a wonderful experience@ Kakatiya. Every staff member we encountered from valet to the room cleaning staff were delightful and helpful..the room was very spacious and relaxing. Really pleasant and clean rooms. The food was absolutely wonderful from preparation to presentation . Amazing variety of food...the dessert corner was always our favourite ,but once we have all the specialities we won't get enough space to fill in the dessert, Simply superb !!! we had a wonderful time..you helped us make it that way...we will be back soon..

Nice hotel 🏨 and it's near to the Begumpet railway station. Really good stay i had. They maintain hygiene. Clean the rooms daily and the staff behaviour was the best 😍.

Our stay was very comfortable @India @Hyderabad @ITCkakatiya. Food @In room dining and @breakfast buffet was simply authentic and I liked Indian food as well as continental. Appreciate chefs and all the employees team work.. keep it up. Will come back soon..

Beautiful hotel! The food is excellent, generous portions and great prices. The service was fast and friendly. I highly recommend ITC Kakatiya if you’re in Hyderabad.

Awesome experience. From the entrance, the security checks are smooth. Staff are friendly and supportive. Facilities are very good. COVID precautions are followed well.

It was a wonderful experience of being there and enjoying the ITC trademark luxury, hospitality and services..! It's a great venue for everyone.! Food at the restaurants were exemplary.! Loved it.! Awesome experience ☺️! Would recommend 💯

Wonderful place to stay. Fully hygiene, cozy and clean. They are following Covid 19 protocols strictly. I had a buffet dinner and it was excellent. Rooms are spacious and clean. ITC standards.....

Rooms r modernized. I mean renovated to current styles. Bt it clearly feels like the rooms r not built for that style. Washroom is stylish, but I still felt parts r bought from some IKEA n adjusted here. They promised me they would offer heritage rooms next time I visit. Apart from the rooms, the hotel ambience is luxurious. You will feel as soon as u step in at the reception for check in.

Very Good except for the fact that one had to repeatedly place a request for something as basic as a Bath Robe everyday! Something that ought to be standard and available in the room. This is unacceptable! Not expected of a place like this. But for this unacceptable aberration, very good.

The hotel is nice enough however it does need some money spent to refresh and improve. The rooms are a little tired and the bathrooms have seen better days. Paint peeling off, water leaking from the toilet bowl and generally not kept to a high standard. The rooms are large but again they could do with some cosmetic touch up. Cleanliness of the rooms is not the best. Stayed as part of a group and two rooms had to be changed as bed bugs were found in the sheets. Usually ITC hotels are great and luxurious....this not so much!

Excellent is the word. ITC Kakatiya brings to you the responsible luxury with a touch of warmth and all safety protocol of service being followed. Must try for a city break from regular work and awesome breakfast spread with room in reasonable rates.

Absolutely loved this hotel. The service was great plus the rooms were clean and tidy. The place felt like home According to the covid guidelines everyone was wearing mask and sanitization process was being followed. The food was great too, Would recommend 10/10.

Great experience. Impressive lobby area and wonderful restaurants. Service is impeccable. Rooms need improvement with modern fittings both in terms of furniture and bathroom as they are getting aged since it's an old property.

First time at the Kakatiya. Its an old property but the lobby area is impressive. However, the rooms can't hide their age.. they desperately need a makeover in terms of furniture, light switches and bathroom fittings - these are all jaded and old fashioned. The service is impeccable, in sync with the high standards and hospitality of ITC Hotels. Breakfast was good and staff was very courteous and helpful.

We stayed here for the past 4 days and checked out yesterday. Excellent customer service attitude noticed from everyone and the ITC one room was great. However the food sent for in room dining was a major disappointment on all the days. We gave a written feedback thru one of the feedback cards but no one reverted back on it. Not sure if these are looked into. Could do much better in this department. We may return to stay again, given the good location, however may not be dining here much. Thanks

We arrived very early at the hotel for the dinner. Yet the staff guided us with patience and excellent service by the hotel staff. Nice service at the food counter. Hotel is neat and clean. Food taste is good. All the salads were good. Really impressed with the service by hotel staff, were very friendly and helpful. Had a great evening.

A fading luxury, cracks and stains on the bathroom floor, curtains, carpets and shower curtains shouting out for a change and broken and chipped off cutlery. I wouldn’t pay this much to stay in this aged structure which might have been posh at one time but definitely not today. For the same or lesser price I would find better modern properties around the area. Now the good part is the amazing ITC standard staff (although it’s part of Marriott Bonvoy) location and the lawn and terrace gardens, that part is definitely amazing. I would love to see the property getting renovated and returning to its once upon a time day.

Like many other ITC's in India, the standard of this hotel is excellent. Calm peaceful environment in a busy area with many shops. Staff delightful and the same high standards of customer service that India is known for. Very comfortable rooms. Pool, gym, bar, restaurants etc as one would expect. Always a very enjoyable stay.

I visited ITC Kakatiya for a dinner with my friends...it's a huge and beautiful property..we love the hospitality of each and every staff starting from the entrance to the time we were done with our dinner foods are amazing with lots of options..It looks beautiful during evening time. My friends and i enjoyed a lot and was worth it visiting with friends..would love to stay someday soon.☺️keep up the good work everyone.

I want to mention few things which i observed here are.... 1. Loyal to the customer@Reception 2. Letting us to know about the things in a better way 3. Good security levels 4. Hygiene environment In and Around 5. Good parking area

I love ITC hotels.. ambience and service are always top notch .. only reason I gave this a 4 star is because of the arrangement of furniture in the room.. mirror are not properly placed. Sofa is a bit hard.. else everything is great...

I think commenting on ITC Grand Kakatiya will happen when something bizarre happens. This place thrives beyond expectations.. there are very minor things which we as Indians do not bother apart from that this luxury hotel has great rooms, amazing food. Employees here are always ready to help and are very well trained. I would love to comes back here for dinner or lunch again.

Lovely place. We had great experience celebrating our wedding anniversary at ITC Kakatiya. We were received very warmly and service was excellent. The food was awesome. Overall we had a great time spent together with lovely ambience and people around.

It was a great experience overall during our stay in this hotel. Food at "Kebabs and Kurries" was excellent , can be rated as one of the best restaurant in Hyderabad. Non-Veg thali at "Dakshin" was average and not worth for the amount they are charging.

Loved it thoroughly. Went there for a staycation on our 2nd Anniversary. Staffs were courteous and front desk even delivered a Anniversary cake once they knew . A sweet Gesture. Overall everything was good. One suggestion : Install a Jaccuzzi/Hot Tub in swimming pool area :)

Spacious room, great options for breakfast, and clean gym. Rooms are old, however, efforts are made not to look like that. Room size is worth every money spent.

Had amazing food in room service. Chef customized our order for us just the way we wanted it. Made our evening very special.

The experience at kebabs and kurries was too great. And the food was really delicious. The service staff were at their best , totally it was an great experience. and very friendly nature.

The experience at kebabs and kurries was too great. And the food was really delicious. I Didn't expects vegetarian food could taste so good i just wanna visit again n again The service staff were at their best , and friendly nature and very professional way of service ,totally it was an great experience.

Excellent service Excellent response from sales team Food was awesome Hospitality is very good Quick response for any assistance from them Dear Hotel Management, I wanted to take a moment to provide feedback on the recent event that was hosted at your hotel. Overall, I have to say that my experience was quite positive, and I appreciate the efforts of your team in making the event a success. Here are a few points of feedback: 1. Venue and Facilities: The venue was impressive, and the facilities provided were well-maintained and accommodating. The event space was well-suited for our needs, and the ambience was quite pleasing. The seating arrangements, audio-visual equipment, and overall setup were all top-notch, contributing to a great event experience. 2. Service and Staff: I was particularly impressed with the level of service provided by the staff. From the planning stages to the execution of the event, the staff members were professional, courteous, and attentive to our needs. I received positive feedback from our guests regarding the friendliness and helpfulness of the hotel staff. 3. Food and Beverage: The catering services were exceptional, and the food received numerous compliments from our attendees. The quality of the food and the presentation were both impressive and added to the overall success of the event. The variety of options provided also catered to different dietary preferences, which was greatly appreciated. 4. Accommodation: Several of our guests stayed at the hotel, and the feedback regarding their accommodations was positive. The rooms were comfortable and well-maintained, and the guests were satisfied with the level of service provided by the hotel's staff. Warm regards B Srideep

ITC Kakatiya was a wonderful experience for me and my husband. We checked in after our wedding and were welcomed with a nice shawl and a congratulations cake. We couldn't have asked for more, definitely recommend.

I am very happy with this place. I travel for business almost 10 to 12 days in a month and stay in good 5 star hotels. When you travel with family a lot more things matter..the comfort, care. and easiness all matters. The staff here is very helpful. I would especially mention Jyothi from the reception who was extremely helpful whenever we interacted. Not just her..others as well and even the restaurant or bar team are all very responsive. The buffet is also very well managed with good variety. Some small suggestions, please have an executive lounge which Children can. also access? Other suggestion is to improve the lounge food..

I am very happy with this place. The staff here is very helpful. I would especially mention Jyothi.When you travel with family a lot more things matter..the comfort, care. and easiness all matters. i from the reception who was extremely helpful whenever we interacted. Not just her..others as well and even the restaurant or bar team are all very responsive. The food is also very well .

I don't have real-time access to specific reviews, but ITC Kakatiya, a Luxury Collection Hotel in Hyderabad, generally receives positive feedback for its luxurious ambiance, attentive service, and well-appointed rooms. Guests often appreciate the blend of traditional and modern elements in the hotel's design. However, individual experiences may vary, so it's advisable to check recent reviews on travel websites for the most up-to-date feedback.

Had been dreaming to stay a night here and had the chance as we celebrated my friends birthday. The staff were welcoming, warm and so helpful. The room was grand and comfortable.