I ordered $61 worth of food, it showed food was on its way, I live 5 minutes away after 45 minutes it still wasn't here I called the store they said it's on its way I said ,I see that but it's been 45 minutes, next thing you know we got disconnected and she was gone. After 55 minutes the food showed up and this is only from the time it said it left the building. The driver apologized and said he had nine other deliveries and he was the only one working tonight. In my books this is unacceptable. Sorry Pizza Hut you lost my business

I have never been so disappointed with an establishment, ordered online and within seconds received a text that the pizza was on the way, I new it must have been a mistake so patiently waited for my order. It was supposed to be delivered within 25-35 mins ordered at 5:30pm, it was now 7:30pm and still no pizza. We tipped the 18% recommended in the app to ensured they knew they were getting tipped. I called the establishment at 7:30pm and and was told the pizza was left at my porch as I asked for “no contactless” and they ring the bell. There was no bell rang and in the app it was still saying it was on the way hence we didn't think it was delivered. The pizza was on the porch and no breadsticks on sight. When I call again the girl suggested a credit and I suggested a refund of the non delivered item. The girl yelled at someone and put me on hold, when she came back to the phone and noticed I was still there she asked what should she do. I heard a male voice telling her to hang up on me. Up until that point I was respectful and calm, stuff happens, but my husband will no take disrespect to me kindly from no one, he called back and asked the girl why they hanged up on me, obviously they lied, but then they told my husband that only the GM can do refunds. To what my husband just return the request for me to hang up on them as they did to me. All I have to say is that I hope they enjoy the food they get from steeling hard earn money from their customers and I hope each and everyone one of them have the day they deserved. You have my number, I’ll be waiting for an apology and my refund.

And Then There Was The Reason “Online Reviews” became so valuable… I’m going to be that reviewer and say what everybody else said when you scroll through the comments hoping for a -Benefit of Doubt- But yet what other reviewers have stated is of course TRUE. Every and I mean “Everyyy” Time I order from this location they literally “ALWAYSSSSS” forget my 2 Liters (If not one, always both). Typically if I have a bad experience, I leave it to everyone else to leave their thoughts but I guess you can say enough enough. Can’t fully blame the drivers, and so my finger points to the “Food Preps”, but Mainly to corporate … maybe taking a smidge more effort controlling franchises & taking care of employees. But let’s not get toooo technical. I just wanted to avoid a late night trip to gas station and enjoy some late night pizza delivery. Pizza was burnt, and incomplete order. Big “L” Here…

We ordered a pizza on 10/31 and was told pizza will be delivered within the hour. Pizza didn’t show up for over 3 hrs later. We tried to call the store and they had disconnected their phone so there was no way to get ahold of them. We have reached out to corporate several times with promises that have not been kept and they now won’t get back to us. I don’t know how this place stays in by with not caring about the customers. They got our money and that is all they care about.

It’s always dark, dingy, and dirty inside and outside. They never clean the place. This is the last time we will ever order from here. We went to pick up the order and no one was there- Its so dirty we almost just left the order and called it a loss-finally after about 5-10 minutes someone came out and gave us our order. It’s not a place where food should be cooked.

After ordering my pizza , the online ordering message told me it would arrive to my door in 30 minutes. After 50 minutes and no pizza I called the store to see where my pizzas were and they told me there was a delay and it would be would be a little bit before my pizza would be delivered. I told them I would pick it up Instead because I had people waiting and I didn't want anymore delays. I told them I wanted new pizzas because I felt my order was sitting too long. They recooked my order and the manager gave me a discount for the trouble. Things happen for whatever reason and although I did not have the best experience, the manager made things right. I would definitely come back again simply because the manager took action and made things right.

Guess when they forget stuff, " sorry about that" is suppose to fix the issue. No replacements, no nothing. After a year of not eating here... we will go back to that. Least Dominoes fixes their errors!

The place was SLAMMED. They were under staffed and not one time was I upset. They engaged each costumer as we came in and made sure we knew our orders were important and did their best to get them out as fast as possible. Was really impressed