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Frequently mentioned in reviews: hotel (37) staff (21) stay (18) Erbil (18) service (13) friendly (13) good (13) clean (11) helpful (10) great (10)
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  • 5/5 Omar A. 3 months ago on Google • 50 reviews New
    "Fantastic stay experience! The hotel is impressively clean, and the service is top-notch. The stay was enjoyable and remarkably comfortable. Thanks to the team for the wonderful care!"
    1 person found this review helpful 👍

  • 5/5 Mohi T. 7 months ago on Google
    It's really considered as The Best of the Best properties in Erbil Everything is perfect All the team are professionals Thanks for the worm hospitality Thanks for everyone especially Mr. Maichael FO director and his team And for sure, my best regards to the GM , unfortunately I couldn't meet him due to my business time But his efforts were very clear and reflected during during my stay everywhere in the hotel
    2 people found this review helpful 👍

  • 5/5 Haryad Y. 2 years ago on Google
    i have stay for a few days with my love at this hotel. Stepping through the lobby, i was immediately struck by the beautiful and friendly at reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful ms.Sara She always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go erbil Will be back to this place soon..!!
    2 people found this review helpful 👍

  • 5/5 Amanj S. 1 year ago on Google
    This is an excellent hotel with a fabulous customer service. We’ve stayed here for a few days, in a clean and tidy suite, spacious and quiet. Staff are amazing, I wish to sincerely thank you Tariq& Siver for your great costumer service. You both deserve a pay rise. Our trip with my wife to one of the oldest city, Erbil was as memorable as it will ever get.
    2 people found this review helpful 👍

  • 5/5 Elaph F. 1 year ago on Google
    The best breakfast in Erbil 💯 Everything is perfect there, highly recommended 👏🏽
    2 people found this review helpful 👍

  • 4/5 Said A. 10 months ago on Google
    Its one of the best hotels I've been seen in erbil and the restaurant of the hotel its very well also the security .
    1 person found this review helpful 👍

  • 2/5 Dylan 1 year ago on Google
    I came here for a special World Cup match event and I do not recommend eating here. The atmosphere was okay and well-put together, but the food was straight up not good. The quesadilla was missing - wait for it - cheese. Maybe I should not have expected an authentic quesadilla but cheese is literally in the name. Beyond the lack of cheese, it just was not a good meal.
    1 person found this review helpful 👍

  • 5/5 omar w. 1 year ago on Google
    Erbil Rotana was bestowed with the prestigious honor of being Iraq's Leading Hotel since 2012 to date by the World Travel Awards. The glittering five stars property defines luxurious hospitality standards in Iraq while being one of the gem stones in the historic city of Erbil. Conveniently located ten minutes away from Erbil International Airport and in the midst of the Fairground as well as business centers. Uniquely adjacent to the English and Italian villages and overlooking the breathtaking Sami Abdul Rahman park; one of the largest parks in the Middle East. The hotel's exceptional location also gives an opportunity to explore touristic sites such as the historical “Citadel” and downtown bazaars, making the property convenient for the business and leisure travelers. Equipped with 201 specious rooms and suites, 7 high-tech meeting rooms and event venues, world-class Gym and Zen the spa, 5 international restaurants with mesmerizing food adhering to all tastes and served by friendly, professional and efficient staff.
    1 person found this review helpful 👍

  • 5/5 Marie-ange F. 2 years ago on Google
    It was an amazing stay. Everything was excellent specially the staff and the taxi service. They were wonderful and very caring. The room were clean and very comfortable. All the restaurants were delicious. I highly recommend.
    1 person found this review helpful 👍

  • 5/5 Khaled A. 8 months ago on Google
    From the best 5 star hotel in Erbil Hotels are limited in Iraq The service is good and rooms are clean The security will take photo every time you enter the hotel Its far away from the shops around 2 kilometers The reception size is small
    1 person found this review helpful 👍

  • 5/5 Aya D. 8 months ago on Google
    As a Rotana colleague who came from another property, i got a very good treat, the staff behaviour was great, i really felt like a special guest, starting from the receptionist staff Ghazal, Salah, Alvera, and the guy with the eyeglasses, Ahmed! They were very fixable, then the hostess at the Flavour and Basilico they were very kind to us, and the pizza chef who prepared to me the best Seafood pizza ever.. Again thank you for always giving us a vibes like we travelled for another country.
    1 person found this review helpful 👍

  • 5/5 Bahaa A. 8 months ago on Google
    Very good hotel, highly recommended Alvera- the receptionist girl- she is helpful and very nice person- she doing her job professionally. I will return back shortly. C U soon
    1 person found this review helpful 👍

  • 5/5 Yasmine H. 5 months ago on Google
    Everything was great , hospitality , atmosphere . Room is wide and very clean , a quite cozy place .. we really enjoyed our stay 🤩
    1 person found this review helpful 👍

  • 2/5 Ilker I. 1 year ago on Google
    This is the only hotel I can remember that I definitely did not get what I paid for. The furniture, carpet and bathroom of the rooms are old. The staff is absolutely unprofessional. I have to wait for minutes when checking in and out and asking to get an invoice. The only positive thing in the hotel is the guest relations staff. But after having mant problems, it is not logical to try to fix it by this department. My definitive comment is that I will not stay in this hotel anymore. For this money there are much better options to stay in Erbil. Ilker
    1 person found this review helpful 👍

  • 5/5 Soveen S. 1 year ago on Google
    I went there for an event, so I will be reviewing the restaurant and the halls. The place was very well put and organized, the halls are well equipped and spacious for a variety of events and celebrations. The lunch was an open buffet so it was like all you can eat. The buffet had many options for different diets and also had options for vegan and vegetarians. the place was ver clean as well as the bathrooms and the working staff was very friendly.

  • 5/5 Bir V. 1 year ago on Google
    My colleague and I have stayed in the hotel for a week. Service was impeccable. Staff was very friendly, service oriented and correct. All seemed to enjoy working for the hotel. Breakfast was very good. Taxi service as well. Very pleasant atmosphere in the hotel.

  • 5/5 Ayla B. 5 months ago on Google
    Excellent service. Comfortable rooms. Delicious breakfast and fast wifi. Excellent amenities.

  • 5/5 Haider h. 8 months ago on Google
    It was great opportunity to stay at this hotel , the employee was very kind and helpful. Thanks to all

  • 5/5 kaiwan H. 1 year ago on Google
    Excellency in every corner in the hotel from the reception to the good quality time you spend there, thanks to Hemin at the reception he was so friendly and helpful to me during my stay there

  • 5/5 Elias Abou s. 1 year ago on Google
    Rotana Hotel Erbil is a very luxury hotel in Iraq and let us say by my opinion it is the best in the country. the staff is professional, the rooms are clean and big and the hotel itself is well secured.

  • 5/5 Lina A. 1 year ago on Google
    I always trust Rotana hotels , and Thai one of them. Breakfast was good and reflect the city culture which I appreciate. Front desk manager was very helpful . Only I would suggest them to renovate the rooms . But overall experience is good and I’ll come back . Attached the view from my room . Astonishing.

  • 5/5 omer j. 1 year ago on Google
    Pretty much enjoyed the hotel and their hospitality thanks to lovely staff at reception especially Hemin at front desk and Maan

  • 5/5 Adnan S. 11 months ago on Google
    Im frequently making business trips to Rotana in Erbil. This is one of the most respected hotels in Erbil..with great service and great personeel. No doubt why several most important embassies have chosen this hotel to be they home. Great security great service and very very friendly staff.

  • 4/5 Swaraj S. 11 months ago on Google
    Had a change to stay here twice ! It’s nice property ! Wonderful and amazing 😻

  • 5/5 Samer A. 11 months ago on Google
    Everything was just perfect from the moment i stepped in to the moment i checked out.. Special thanks to Ghazal and Marah who made it a remarkable experience with thier warm welcome .. also to ghazi at the pool

  • 5/5 Aamer N. 1 year ago on Google
    Mr. Naseem in Flavors restaurant is amazing. He believes in customer delight. If there are more stars I can will certainly give him more. In Reception, Mr. Naveed and Mr. Ma'an are very helpful and courteous. They make your stay as delightful as it can be. 5++++ stars to both

  • 5/5 jalal j. 8 months ago on Google
    To Rotana's Management. For your consideration. For all guests. Please read carefully. I am a frequent guest at the Rotana Hotel. If you are going to stay in rotona DO NOT book your pool side view room. I'm struggling to get a proper sleep right now with extremely loud noises coming from the poolside bar. I wish they had at least proper sound insulation and volume down..

  • 5/5 Marwan Q. 1 year ago on Google
    Thanks for everything! We truly enjoyed the stay. Kudos to the team!

  • 5/5 Paul B. 2 years ago on Google
    Our visit was for 6 days/5 nights with my colleague to Erbil, and we stayed at this hotel. Once arrived, we were immediately welcomed by Ms. Sarah who is very welcoming and friendly. The reception staff is so nice and helpful from Sarah to Ghazal, to Youssef, Tareq and Ahamd, and finally Ms. Rayane. All the team was very friendly and extremely professional. Always greeting us and asking us for help. The breakfasts was very rich and varied. The room was spacious, clean and safe. highly recommended to all the people who want to stay in erbil for some days.!!! Will be back soon. Excellent experience!

  • 5/5 Ahmed E. 2 years ago on Google
    Very good hotel in the center of Erbil with absolutely fantastic view over the pool and with high quality facilities inside rooms and all other applications and very friendly and professional hospitality they’re incredible and helpful and cooperative once you ask you get what you need in less than five minutes I really love it and for sure will visit them more and more in sha Allah just for leisure this time was for a business but next time will be during holidays I gave them 5 stars but they deserve more Highly recommended for All to try the luxury stay in Erbil Rotana Thank you to All the staff

  • 5/5 Andrew P. 2 years ago on Google
    My stay was fantastic. Rooms are clean, food is fantastic... especially the Basilico. The staff are always so polite and very helpful.

  • 5/5 Ameer A. 2 years ago on Google
    Very nice hotel and friendly staff

  • 5/5 Lea S. 2 years ago on Google
    The staff is amazing ♥️ Youssef, Sarah, Ghazal, Tarek, Rayane, Ahmad and alll were so helpful and professional. They made our experience unforgettable !! Thank youu so much ☺️☺️☺️

  • 5/5 Jeff H. 2 years ago on Google
    Erbil is beautiful and vibrant. The Rotana mirrors the City's vibe. Luxurious accommodations and superb breakfast spread.Security is thorough and professional.

  • 5/5 Mohammed A. 2 years ago on Google
    Very nice hotel with excellent services . The reception members very kind with good food and clean place

  • 5/5 Peter C. 1 year ago on Google
    Perfect 5 stars hotel 1 minute walk from Park Sami. Great pool and gym, 2 bars, 1 Lebanese Restaurant and 1 Italian restaurant. Amazing spa. Rooms are spacious with great views, and the staff is very welcoming.

  • 3/5 Penta G. 1 year ago on Google
    I was there for an event not staying there the service and location is good, specially the location i really liked it, but the food was very boring and meh for a hotel at this level the food should have been mind blowing but it was Meh 😕.

  • 4/5 Rawand K. 1 year ago on Google
    This restaurant is opened especially for the World Cup qatar 2022 Recommended Must reserve early

  • 5/5 Sera C. 1 year ago on Google
    Loved the place! Neat, Fast room service, Food was delicious and excellent services done by all workers like Miss Marah, etc

  • 5/5 Wisam A. 1 year ago on Google
    It was very nice, super clean, super quite and the most important an amazing lovely and kind staff especially Marah at the front desk.

  • 5/5 tota T. 1 year ago on Google
    It was a great experience in this hotel, very lovely and friendly staff specially Marah 😀 Will surely visit the hotel again ✌️😌

  • 4/5 Don V. 1 year ago on Google
    Very nice hotel but there is a construction site near to the hotel and and the blanket were so heavy and the room wasn't that cold

  • 5/5 Burny J. 1 year ago on Google
    Delivering excellent standards of security and quality boarding & lodging in Erbil, with all modern facilities (restaurant, swimming, gym..).

  • 3/5 Omar Al H. 1 year ago on Google
    One of the fake 5 stars hotels in Erbil The K9 and check point were rude and chaotic The reception desk was lost There was no parking space! Very small garage and no guidance, the vallet were just looking at us Ridiculously high prices for everything, bottle of water small size was 5 bucks and from there you go.. I won't Visit and don't recommend anyone to come as there are a lot of better options at this price point

  • 5/5 Delan S. 1 year ago on Google
    Lovely hotel to dine, swim and drink. The staff and the quality food/ drinks served are perfecto.

  • 5/5 Omar T. 1 year ago on Google
    The best relaxing bussiness trip ever The room - Excellent Restaurant - delicious Staff - cooperative, thank U marah for your support. Conference hall - Beautiful It is one of the best hotels available in Erbil provinance and I wish them all the best

  • 4/5 Amjad AZOS T. 1 year ago on Google
    Amazing hotel with very good service the only problem is the high prices

  • 5/5 Dlovan I. 1 year ago on Google
    Excellent hotel, all staff are super friendly

  • 5/5 John H. 3 months ago on Google • 1 review New
    The only thing more beautiful than the hotel are the people who work tirelessly to make your stay memorable. I would like to thank Alvera and Ghazal for taking incredible care of my team.


Call +964 750 235 0999 Open on Google Maps

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