1/5 Ann A. 4 years ago on Google • 14 reviews
I
needed
5
Sokolov
pendants
for
a
corporate
gift.
I
call
the
flagship
store,
explain,
they
tell
me
that
if
it
is
possible
to
add
several
pieces
to
the
cart,
then
everything
is
ok.
I'm
placing
an
order.
They
call
back
and
say
that
we
don’t
have
them
at
all!
For
a
moment,
the
choice
is
available,
as
the
operator
says.
Okay,
they
name
several
partner
stores
that
have
them.
Those.
I
had
to
collect
them
separately,
1
piece
at
a
time.
Accumulating
in
one
place
is
a
failure.
In
some
places
there
is
pick-up,
in
others
there
is
not.
Delivery
in
many
stores
is
paid
(that
is,
for
each
product
I
also
have
to
pay
for
delivery).
One
store
promised
to
help
with
the
required
quantity,
but
it
turned
out
there
were
none
in
the
warehouses,
in
fact
there
was
only
1
piece.
We
agreed
that
they
would
wait
until
I
found
the
remaining
4.
As
a
result,
we
urgently
change
the
concept
and
replay
it
with
2
of
the
same
type
of
design.
I
placed
an
order
at
Koko
Loko
and
another
store
(2
pendants
in
each).
Koko
Loko
were
the
first.
They
called
back
very
quickly
-
no
complaints
here.
They
said
everything
was
ok,
we
accept
the
order,
it
will
be
delivered
to
the
next
delivery
point.
week.
I
once
again
clarified
whether
it
was
true.
I
was
assured
-
yes.
As
a
result,
I
call
the
first
store,
pay
for
the
order,
contact
the
second
and
also
pay
for
the
order.
2
others
are
being
sent,
Koko
Loko
is
waiting
because...
It
was
with
their
pendants,
which
were
supposed
to
arrive
before
everyone
else,
that
we
planned
to
make
an
announcement.
Monday
-
silence.
On
Tuesday
afternoon,
the
Koko
Loko
operator
calls
and
apologizes,
like
they
didn’t
notice,
there
are
no
pendants.
I'm
completely
out
of
it,
because
in
fact,
this
is
tantamount
to
disrupting
the
entire
event
(2
out
of
5
ordered
products
are
missing)!
But
it
was
because
of
them
that
I
decided
on
this
adventure,
because...
Other
stores
don't
have
2
designs.
As
a
result,
I
make
a
bunch
of
orders,
one
of
the
stores
is
out
of
stock
(despite
its
availability
on
the
website),
another
has
delivery
in
a
week
and
a
half
(!),
I
fly
to
Moscow
to
a
retail
store
and
again
replay
the
concept
of
gifts.
Moreover,
these
pendants
are
still
available
on
the
Koko
Loko
website
and
even
with
a
discount
of
150
rubles!
This
is
such
a
“New
Year’s”
setup
on
your
part.
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