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Sokolov

Jewelry store Jewelry manufacturer Wholesale jeweler Watch manufacturer

😠 The review refers to their online store! Through their website I ordered earrings as a birthday gift (in advance for the desired date) in early January, then they said that there were no earrings and could be delivered on another date (a week later). I agreed because the person really wanted them. I... People often mention order, store, gift,


Address

Proyezd Serebryakova, 4, строение 1, Moscow, Russia, 129343

Website

sokolov.ru

Contact

+7 499 649-00-00

Rating on Google Maps

4.70 (99 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: order (9) store (8) gift (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Axel L. 4 years ago on Google • 813 reviews
    An ordinary mediocre piece of jewelry, I couldn’t find anything special as a gift, I ordered it from a private master, so I couldn’t see anything that I couldn’t take my eyes off.
    3 people found this review helpful 👍

  • 1/5 Ann A. 4 years ago on Google • 14 reviews
    I needed 5 Sokolov pendants for a corporate gift. I call the flagship store, explain, they tell me that if it is possible to add several pieces to the cart, then everything is ok. I'm placing an order. They call back and say that we don’t have them at all! For a moment, the choice is available, as the operator says. Okay, they name several partner stores that have them. Those. I had to collect them separately, 1 piece at a time. Accumulating in one place is a failure. In some places there is pick-up, in others there is not. Delivery in many stores is paid (that is, for each product I also have to pay for delivery). One store promised to help with the required quantity, but it turned out there were none in the warehouses, in fact there was only 1 piece. We agreed that they would wait until I found the remaining 4. As a result, we urgently change the concept and replay it with 2 of the same type of design. I placed an order at Koko Loko and another store (2 pendants in each). Koko Loko were the first. They called back very quickly - no complaints here. They said everything was ok, we accept the order, it will be delivered to the next delivery point. week. I once again clarified whether it was true. I was assured - yes. As a result, I call the first store, pay for the order, contact the second and also pay for the order. 2 others are being sent, Koko Loko is waiting because... It was with their pendants, which were supposed to arrive before everyone else, that we planned to make an announcement. Monday - silence. On Tuesday afternoon, the Koko Loko operator calls and apologizes, like they didn’t notice, there are no pendants. I'm completely out of it, because in fact, this is tantamount to disrupting the entire event (2 out of 5 ordered products are missing)! But it was because of them that I decided on this adventure, because... Other stores don't have 2 designs. As a result, I make a bunch of orders, one of the stores is out of stock (despite its availability on the website), another has delivery in a week and a half (!), I fly to Moscow to a retail store and again replay the concept of gifts. Moreover, these pendants are still available on the Koko Loko website and even with a discount of 150 rubles! This is such a “New Year’s” setup on your part.
    4 people found this review helpful 👍

  • 1/5 Mav&Mo 2 years ago on Google • 56 reviews
    The most inappropriate store I've ever encountered. Without agreement with the client, they delete the second position in the online order (as if a person cannot order two identical rings); when trying to figure it out and receive the order in a normal configuration, the sellers allow themselves to be offensive and rude. I will never try to order anything there again.
    2 people found this review helpful 👍

  • 5/5 Дмитрий �. 2 years ago on Google • 91 reviews
    I just started working here! Very nice comfortable office, everything you need is provided, delicious Cafe in the building on the ground floor. Friendly co-workers
    1 person found this review helpful 👍

  • 5/5 Сергей �. 2 years ago on Google • 97 reviews
    The office of a jewelry company, everything inside is nicely decorated.

  • 5/5 Алексей A. 5 years ago on Google • 50 reviews
    Good company. Reasonable prices. The quality of silver products certainly leaves a lot to be desired, but for such a price this is natural.

  • 4/5 Alya V. 5 years ago on Google • 15 reviews
    Nice office. The main building has a cloakroom and a café. Parking may be a problem.

  • 5/5 ms K. 3 years ago on Google • 3 reviews
    I bought a ring and pendant here for my mother's birthday.

  • 1/5 paradox 5 years ago on Google • 1 review
    The review refers to their online store! Through their website I ordered earrings as a birthday gift (in advance for the desired date) in early January, then they said that there were no earrings and could be delivered on another date (a week later). I agreed because the person really wanted them. In general, they contacted me only on the 20th of March with a question about the relevance. Of course, the gift was bought differently, but I thought that it was still possible to give them as a gift. As a result, we agreed with the manager about delivery, BUT the price they said was more than what was on the website. When asked why this was so, they started telling all sorts of nonsense. p.s. I decided to share my sad experience on their website, but they don’t even publish a review! I DO NOT recommend this online store!
    6 people found this review helpful 👍

  • 5/5 Monolit F. 4 years ago on Google • 1 review
    I decided to give my mother a jewelry gift for her anniversary. I settled on Sokolov jewelry and did not regret it. They helped me with the choice, told me how to care for the product and packaged it beautifully. I will buy more)
    1 person found this review helpful 👍


Call +7 499 649-00-00 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up

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