1/5 Ishan M. 4 years ago on Google
Options
are
great
,
price
also
look
good
and
everyone
is
friendly.
However
the
after
sales
service
can
be
greatly
improved.
We
ordered
sofa,
it
took
them
5
attempts
to
get
it
the
right
color
legs.
At
the
time
of
booking,
I
believe
more
than
50%
or
so
which
was
paid.
So
every
time
the
new
legs
will
appear
-
the
staff
will
demand
money
first
instead
of
fixing
the
sofa.
This
was
not
fair
,
as
I
want
to
be
sure
that
Sofa
is
complete.
This
is
so
much
of
a
seller's
market
that
they
need
100%
money
transfer
before
delivering
the
product,
so
I
had
to
pay
all
the
money
for
getting
the
wrong
color
legs
on
sofa.
After
numerous
call
within
the
ranks
of
this
store,
we
finally
got
our
sofa
fully
delivered
on
the
5th
attempt.
Initial
waiting
time
is
about
2
months
,
and
conclusion
was
done
over
a
period
of
more
than
5
months.
They
also
promised
10%
discounts
as
the
sofa
was
late
but
I
guess
that
was
just
lip
service.
I
would
not
have
used
it
as
I
do
not
intend
to
buy
again
from
the
store.
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