(Translated by Google) I've been here for two days and the service is terrible. The first doctor didn't even look at me and prescribed a medication that could worsen my clinical condition, today's doctor yelled at me and asked for tests but none related to my problem and I'm just getting worse here. They gave me medication without my permission. A real neglect!!! (Original) Estou aqui faz dois dias e o atendimento é péssimo. O primeiro médico nem olhou pra mim e me receitou uma medicação que poderia piorar meu quadro clínico, o médico de hoje gritou comigo pediu exames mas nenhum relacionado ao meu problema e estou aqui só piorando. Me deram medicação sem minha autorização. Um verdadeiro descaso!!!

(Translated by Google) My eso had a motorcycle accident on 06/30, the ambulance rescue team totally unprepared didn't have a pair of scissors. He was treated very well by the x-ray guy, who told me that I had a broken nose, in the accident he hit his head on the ground several times, he flew over the car. The nurses were all very rude, with a lot of irony, they told him that he needed to get up, he could even move on top of the apple, he waited 2 hours for the doctor to examine him, when the doctor came he already had the prescription ready. s Without seeing or talking to my husband, I told him that he had nothing and gave him a prescription for dipyrone and nimesulide. It's been 12 days since he had the accident, he says it looks like his head is opening, he can't move his neck or move properly. She's going crazy with so much pain, she doesn't know whether to go back to the doctor or wait to die at home! I've never seen so much disregard for people, this post is looking like a butcher shop! On that day, Dr. Carlos Eduardo Mendes Silva CRM/SP:185458 was on duty. (Original) Meu eso sofreu um acidente de moto dia 30/06, a equipe de resgate da ambulância totalmente despreparada não tinham uma tesoura. Ele foi tratado muito bem pelo rapaz do raio x, que me avisou que eu estava com o nariz todo quebrado, no acidente ele bateu várias vezes a cabeça no chão, voou por cima do carro. As enfermeiras todas muito grosseiras, com bastante ironia diziam a ele que ele precisava levantar, ele se quer conseguia se mexer em cima da maçã, ele ficou 2h esperando o médico para examina-lo, quando o doutor veio já estava com a receita pronta. s Sem ver ou falar com meu esposo, e disse a ele que ele não tinha nada e entregou uma receita de dipirona e nimesulida. Faz 12 dias que ele sofreu o acidente, ele diz que parece que cabeça dele está abrindo, não consigue mover o pescoço, nem se mexer direito. Esta enlouquecendo com tantas dores, não sabe se volta ao médico ou se espera pra morrer em casa mesmo! Nunca vi tanto descaso com as pessoas, esse posto está parecendo um açougue! Nesse dia quem estava de plantão era o doutor Carlos Eduardo Mendes Silva CRM/SP:185458.

Terrible, horrible, terrifying. Apart from other words that I cannot use here. They should be ashamed to say that it is a place where they save lives. Few good professionals are lost among a scum of leeches who don't care about other people's lives. This place should be closed.

(Translated by Google) Terrible service, poorly organized, they send the forms to the wrong sector, the doctor only looked at my throat, she did not do a physical exam, she has no respect for people, filthy bathroom, no toilet paper. Employees walk from one side to the other the service that was bad it got worse a lot of delay to answer. I arrived at 20 pm and left at 11:40 pm, a girl was there from 6:30 pm she left shortly before me, and everything has to be tested for COVID. (Original) Atendimento péssimo,mal organizado, mandam as fichas pro setor errado,a médica só olhou minha garganta não fez exame físico, não tem nenhum respeito pelas pessoas, banheiro imundo,sem papel higiênico.Funcionarios andam de um lado para o outro o atendimento que era ruim ficou pior muita demora pra atender.Cheguei as 20 HS sai às 23:40 , uma moça estava dês das 18:30hs saiu pouco antes de mim,e tudo tem que fazer teste de COVID.

They sent my father home and said he was fine, the next day he had to return to this post and after that he never returned home unfortunately.

(Translated by Google) I had a strong headache but despite being empty at 5 am, I was not attended within 1 hour. Even the nurse and the attendants were outraged because the doctor was there. (Original) Estava com forte dor de cabeça mas apesar de vazia as 5 h da manhã não fui atendido no prazo de 1h. Até enfermeira e os atendentes ficaram indignados pois o médico estava lá.

I've been with my son here since 6 am waiting for treatment. My husband brought him yesterday at 7:30 pm and came home at 10 pm. The doctor didn't prescribe anything for home. He had the same symptoms again. A circle of employees at the reception talking like a supermarket queue, laughing and talking loudly and no one goes looking for a doctor to help.

(Translated by Google) I went there today, I have covid, I was treated very well by the doctor, it took longer, I was treated well... (Original) Fui hoje lá, estou com covid, fui muito bem atendido pelo médico, demorou mais fui atendido bem...

(Translated by Google) Well, until when I needed to change the certificate. My positive covid test. I've been waiting for Dr Carlos' medical certificate since 4:30 am. I'm feeling bad. And Marcelo told me that I shouldn't be in a hurry because I'm really going to stay away. As if I liked being away. Thanks. (Original) Bom ,ate quando prescisei de trocar o atestado. Meu teste de covid positivo. Estou aguardando o atestado médico do dr Carlos desde às 4:30hs. Estou sentindo mal. E Marcelo me disse que ñ devo ter pressa por que vou ficar afastada mesmo. Como se eu gostasse de ficar afastada. Obrigada.

(Translated by Google) Terrible service, one of the worst in my life, I arrived around 4 pm, two hours had passed and there were still 15 people in front of me, grumpy and indifferent attendants, poorly organized place, old and dirty benches, crowded, what good is it SUS if the service is poor (Original) Atendimento terrível, um dos piores da minha vida, cheguei umas 16 horas, já havia passados duas horas e ainda faltavam 15 pessoas na minha frente ainda, atendentes mal humorados e indiferentes, local mal organizado, bancos velhos e sujos, lotado, de que adianta SUS se o atendimento é pífio

(Translated by Google) Bad service takes too long I arrived at 1 pm now it's 19:03 (Original) Péssimo atendimento demora demais cheguei 1 da tarde agora são 19:03

(Translated by Google) I waited for 5 hours in total to be seen and to take medication! It was exactly 5:00hrs from the time I made the form until the time I left the UBDS. But they solved my problem and the doctor and nurses treated me very well! (Original) Esperei durante 5 horas no total para ser atendido e tomar medicamento! Foram exatas 5:00hrs da hora que fiz a ficha até a hora que sai da UBDS. Porém resolveram meu problema e o médico e enfermeiras me trataram super bem!

(Translated by Google) I was very well taken care of. I twisted my neck, I was in horrible pain, causing vomiting, high blood pressure, tachycardia. Security guards, nursing some loves. It took about 40 minutes, the doctor attended to me, he gave me great medicine, I came home and I'm fine... thank God 🙏 (Original) Fui muito bem atendida. Torci o pescoço,estava com dor horrível, causando vômito, pressão alta, taquicardia. Seguranças, enfermagem uns amores. Demorou uns 40 minutos, médico me atendeu,passou medicamento ótimo,vim pra casa e estou bem ... graças a Deus 🙏

(Translated by Google) I was very well attended, from the moment I arrived, when they offered me masks, the friendly reception when opening the form, the doctor and the nurse who performed the quick test, all very attentive. I just found the service a little slow. (Original) Fui muito bem atendida, desde a entrada, quando me ofereceram máscaras, a recepção simpática na abertura de ficha, a médica e o enfermeiro que realizou o teste rápido, todos muito atenciosos. Só achei um pouco demorado o atendimento.

(Translated by Google) Well attended by reception, doctor, nurses despite the delay. I took the COVID test, I asked how to get the result and they said to wait for them to call me, there is no app, website to access and the phone at the post doesn't answer, or just in person, but then comes the inconsistency... positive I can transmit to other people, if I have H3N3 too and now ?? As doctors and nurses ask not to leave the house if to get the result only in person... Outraged by the neglect (Original) Bem atendida por recepção, médico, infermeiros apesar da demora. Fiz o teste do COVID perguntei como pegar o resultado e disseram para aguardar que iam me ligar, não tem app, site para acesso e o telefone do posto não atendem, ou s já, só pessoalmente mas aí vem a incoerência... Se deu positivo posso transmitir para outras pessoas, se tiver com H3N3 também e agora ?? Como médicos e enfermeiros pedem para não sair de casa se para pegar o resultado só pessoalmente ... Indignada com o descaso

(Translated by Google) Bad service I've been here for 3 hours and nothing and if you ask a question they answer you rude and do like this you took 9 months for nasrr keep quiet (Original) Pessimo atendimento to aqui faz 3 horas e nada e se vc faz uma prrgunta eles te respondem bruto e faam assim vc demorou 9 meses pra nasrr fica quieto

It took a long time, more than 8 hours for simple exams, some professionals were rude and lacked empathy, but I didn't come to talk about it, but rather a doctor, who caught my attention while I was waiting for my appointment, I noticed that he was kind to his patients. and he answered more quickly due to today's demand, but what intrigued me the most was the fact that he got up to complain because he wasn't coming but had chips for him to answer, I simply found it very interesting And when I asked about him, everyone said he treated patients well and examined patients! Congratulations 👏 Dr Rafael Silveira

The classification above is for a nursing employee called Natalí, she was the only one who paid attention to the patients, and found the files, resolved things quickly, in fact, she found my file that had been lost since early on, I had a wallflower , and feeling ill, we asked for help from some cows there, who simply disappeared, but this particular nurse found it, I went to the doctor again, and returned home medicated, could others take her as an example.

Terrible service, I spent more than 4 hours trying to see a doctor to get a COVID result because no one could tell me the result, finally I couldn't wait and left, apart from the phone that just kept saying busy and no one answered

Truly regrettable. I've never seen this in my entire life. A place where the employee at reception is so rude. It's outrageous that we called the unit to find out if the patient was in the unit, as we live in another city and we only found out that our family member was in this "unit" and the "employee" was simply super rude and rude, she said no could give no information as it is the law, but accepted the patient without any documents in the unit. Lack of respect for family members, and still saying that it's the law and you should GOOGLE it to find out. I even challenged the employee by asking if something serious happened to the patient, the agent wouldn't even know about it then, and she said she couldn't do anything. Unfortunate! I don't know how someone like that still works in a health unit with people. Unfortunately, I didn't ask for the employee's name, as I could be sure that I would put her name here. She said that it is "law" not to give information to the family about a patient who is in the unit, which is more than incredible because I called several other units in Ribeirão and all the other units gave information about the patient whether they were there or not. But golden rosemary here said it can't be done there because it's the law. What an incredible congratulations then, because the law is only now in place. Unfortunate! This is the basic health unit!

Terrible I spent two hours to be seen with dengue symptoms, they said they would do the test, I waited another hour for them to call me to take the blood and another two hours to not receive the result because they told me to go to another clinic and do the same procedure

I was in pain for two days, the first day the doctor didn't even look, she just asked and prescribed medicine. On the 2nd day, the doctor ordered blood to be taken for tests and put me on an IV after 10:30 until 1:30 pm, she didn't answer, she just walked from one room to another, 2 patients complained to her about the delay and she hadn't taken my form and walked calmly A bit of a problem with the population, these doctors, if they don't want to work, shouldn't even leave the house.