Crafting Smiles Dentistry | Dr. Ileana Martino | Richmond Hill Dentist image

Crafting Smiles Dentistry | Dr. Ileana Martino | Richmond Hill Dentist

Dentist Dental clinic Cosmetic dentist Emergency dental service

👍👍 It is with great privilege and honour to write this review of my recent visit with Dr. Ileana Martino. I had cracked my tooth and needed an emergency appointment with a dentist. Dr. Martino immediately booked me in and I was grateful for the immediate attention. Her gentle hands and compassion ea... People often mention Martino, care, dentist, dental, experience, team, recommend, patient, feel, staff,


Address

10376 Yonge St unit 109, Richmond Hill, ON L4C 3B8, Canada

Website

craftingsmiles.ca

Contact

+1 905-737-7837

Rating on Google Maps

5.00 (114 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 4 pm
  • Friday: 8 am to 4 pm
  • Saturday: 9 am to 3 pm
  • Sunday: Closed
  • Monday: 9 am to 4 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 11 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Martino (28) care (18) dentist (16) dental (12) experience (11) team (10) recommend (9) patient (8) feel (7) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anthony C. 2 years ago on Google • 145 reviews
    I've had the pleasure of having Dr. Martino be my dentist for over 20 years. Congratulations on this new chapter of your successful Dental practice. I appreciate your consistency and professionalism :) Thanks for always talking such good care of me. This new location is also a brand new, surgically clean state of the art Dental facility. Super comfortable chairs and ample parking.
    5 people found this review helpful 👍

  • 5/5 Mary C. 1 year ago on Google • 5 reviews
    It is with great privilege and honour to write this review of my recent visit with Dr. Ileana Martino. I had cracked my tooth and needed an emergency appointment with a dentist. Dr. Martino immediately booked me in and I was grateful for the immediate attention. Her gentle hands and compassion eased the stress I felt during the procedure. Her experience was evident when I didn’t feel any discomfort or pain considering the repair she needed to do. Without a doubt, it was worth the drive from Mississauga to Richmond Hill to have perfection as the outcome. I was referred to her clinic and so, the greatest compliment I can give is letting her future clients know of the amazing experience I received. Mary
    5 people found this review helpful 👍

  • 5/5 Maryam M. 1 year ago on Google • 6 reviews
    My family has been with Dr. Martino for over 8 years now. We recently moved to the east end and I was extremely happy to hear that she was too. I wouldn't go to anyone but here! Her new office is extremely clean and very pretty. Her staff are super nice and friendly. Dr. Martino is a very humble and so loving. She attends to you with care, gentle and love. She is genuine and pure. I highly recommend Dr. Martino, she's just the best!
    4 people found this review helpful 👍

  • 5/5 Audrey B. 8 months ago on Google • 3 reviews
    Dr. Martino and her staff are incredible. From Booking to home care everything went smoothly! She is a really kind and knowledgeable person. I would highly recommend her to anyone who is looking for a knowledgeable and honest dentist. Her care and also all her staff are so helpful. I went first with my little one for a check up and I was so amazed how things went smoothly, even though it is not a « kids clinic ». It was his best experience ever! Then, I started to go for myself and I was impressed by her treatment and care. Right away she understood my concerns and proposed me the perfect care
    4 people found this review helpful 👍

  • 5/5 R E. 1 year ago on Google
    I have been a patient of Dr. Martino's for just under 20 yrs. Before then, I was admittedly terrified of going to the dentist... and I was very honest with Dr. Martino about my phobia. Her care and gentle approach has helped me overcome this fear, and now there is no other dentist I would ever go to. I would recommend Dr. Martino and her wonderful staff to anyone! Cheers
    4 people found this review helpful 👍

  • 5/5 Tru K. 7 months ago on Google • 4 reviews
    My family & I are extremely fortunate to be under the dental care of Dr. Martino and her supportive team. I struggled to find a dentist who would listen to our family's health related concerns and be willing to accommodate us. She and her team, Nory, Andreia & Vicky go the extra mile and are very attentive to our needs. We never feel rushed in Dr. Martino’s clinic- she explains our treatment plan in detail and takes the time to answer all of our questions. She & her team provide helpful advice for us to maintain good dental care at home. If you have sensitive gums, know that you will not experience pain during your visit. Dr. Martino's technique is remarkable - delicate and precise. We receive excellent dental care with Dr. Martino’s expertise, along with Vicky and Andreia’s thorough service. My children are at ease with Dr. Martino and her team I personally would like to thank Nory - for her patience and wanting to understand more about our family situation when I first talked to her. She followed up on everything we asked and made sure our requests were communicated to Dr. Martino. She let us know Dr. Martino & team are here to listen & provide us what we need to be comfortable and confident in her care. And unlike other clinics, Dr. Martino has demonstrated she and her team are willing and prepared to accommodate their patients to deliver an exceptional patient experience. The office is clean, modern, fresh and organized. Each operatory has a glass privacy door - which is unique and shows intentional design in providing the best physical experience for the patient. One important aspect of dental care that is sometimes overlooked, is air quality. Dr. Martino has made a significant investment in high quality air purifiers for each operatory and reception area. These details should not be overlooked as it contributes to healthy outcomes of each patient. I can't thank Dr. Martino and her team enough for everything they do for us. I recommend her for anyone who demands high quality dental care. Here’s a team equipped not only with the technical know-how, but also excellent patient rapport and a truly beautiful clinic to boot!
    3 people found this review helpful 👍

  • 5/5 Alice E. 1 year ago on Google • 3 reviews
    Dr. Martino, has been my dentist for over 20 years and she is the most caring and gentle dentist there is. She is so kind hearted and makes you feel comfortable. I recommend her as a dentist to everyone.
    3 people found this review helpful 👍

  • 5/5 Cristina T. 1 year ago on Google
    My family and I have been patients of Dr. Ileana Martino for many years, and we followed her to the new cabinet in Richmond Hill. Her kindness, compassion and professionalism is unparalleled, and you can clearly feel the same from her staff as well. The cabinet is new, modern, extremely clean, tastefully decorated. All in all, this is the best dental-related experience we ever had.
    3 people found this review helpful 👍

  • 5/5 Terry X. 9 months ago on Google
    I had a fantastic dental scaling experience at Crafting Smiles yesterday. Upon arrival, I was cheerfully greeted by Nory, their receptionist and Vicky, their dentist assistant who made me feel right at home. The scaling started with the regular dental examination. Dr. Martino inspected for signs of decay, gum recession and etc, and also took the time to listen and patiently answered my questions. She is a true professional with a remarkable ability to put patients at ease. Andreia, the hygienist performed the scaling process. She frequently checked in on my comfort and ensured that I experienced minimal discomfort during the procedure. Also, she explained each step of the process to make sure I was informed throughout. Beyond technical skills, her passion for dental care shone through in her interactions. She shared her valuable insights on the importance of regular dental check-ups and preventive care, emphasizing how it can contribute to overall well-being. It is an exceptional experience. I truly recommend Crafting Smiles. Their commitment to providing excellent dental care in a welcoming and modern setting is unparalleled.
    3 people found this review helpful 👍

  • 5/5 Jacqueline K. 7 months ago on Google • 5 reviews
    I’m so happy to have found such a wonderful dentist! Thank you Dr. Martino, Nory and Vicky for taking care of our family! Dr. Martino is professional and meticulous. She makes sure that I’m comfortable during the appointment and thoroughly explains the process. What I appreciate a lot is that she will follow up after each appointment for any concerns or issues. Highly recommend!
    2 people found this review helpful 👍

  • 5/5 Sanjeet S. 11 months ago on Google
    Was my first time at this office and I can stay the whole experience was amazing. The office looks beautiful, warm, and welcoming. The whole staff from the front desk, the hygienists, and the dentist are so nice and professional they make you feel at ease. All my questions were answered and I’ve never had a more relaxing experience at a dental office! Highly recommend!
    2 people found this review helpful 👍

  • 5/5 Emma V. 2 years ago on Google • 1 review
    My family has been going to Dr. Martino for 10 plus years now and are very pleased with her work. She is a calm & patient dentist and we always feel comfortable at every appointment. She is a wonderful dentist and person. She is awesome & patient with my kids and we all trust her with our dental needs. The crafting smiles staff are very friendly & welcoming at every visit : )
    5 people found this review helpful 👍

  • 5/5 Cyril S. 11 months ago on Google • 2 reviews
    Crafting Smiles Dentistry was highly recommended to me so I can’t say I’m surprised by the care and professionalism I’ve been receiving from the moment I walked in the door. I’ve always had a fear of going to the dentist but I just finished a root canal and Dr. Martino explained the procedure and guided me through it to make it as comfortable as it could be. Then they called the next day to make sure all was well. I’m so impressed with their facility and happy to have found Dr Martino and her whole team. Thank you!
    3 people found this review helpful 👍

  • 5/5 R F. 7 months ago on Google • 1 review
    Dr. Martino and her team are great! Nory at the front desk is kind and welcoming. Dr. Martino is very professional, kind, and patient. She was great with our 3 young kids. Everyone was friendly and professional. The office is clean and modern. We would recommend Crafting Smiles to anyone looking for a dentist.
    2 people found this review helpful 👍


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