3/5 lyndsie r. 1 year ago on Google
Pretty
much
the
worst
service
I've
ever
encountered...which
is
a
shame
because
I
would
have
come
to
this
location
more
often
if
it
wasn't
for
the
bad
experience
I
had.
Mind
you,
I've
been
in
the
industry
as
a
server
for
over
15
years
and
I
have
worked
at
Sunset
Grill
in
the
past
for
over
5
years.
My
expectation
may
be
slightly
higher,
but
this
was
just
another
level
of
awful
and
was
based
more
on
the
choices
the
server
made
and
not
skill.
I
drove
15
minutes
out
of
my
way
because
I
was
craving
a
Sunset
Vegan
Hash.
Could
have
(should
have)
gone
to
Sunnyside
or
3
Coins,
but
chose
to
drive
north
to
try
out
this
Sunset
Grill.
I
come
in,
the
male
at
the
front
waves
me
to
a
seat.
About
2
minutes
after
sitting
down,
4
construction
workers
came
in.
I
assume
they
work
on
the
plaza
and
come
in
often,
because
as
soon
as
the
server
saw
them
he
got
four
coffees
and
waters
promptly
poured
and
served.
At
this
point
I
haven't
been
greeted.
Okay,
that's
fine..he
knows
them.
He's
coming
right
over.
Wrong!
He's
going
to
take
their
order
first...because
they're
regulars
and
know
what
they
want.
Ok
cool.
He's
going
to
come
right
over
to
me
and
you
know.....see
if
I
would
like
anything?
He
does.
I
think
okay,
he's
going
to
do
the
smart
thing
and
punch
in
my
ONE
order
before
the
FOUR
big
breakfast
orders
from
customers
who
CAME
AFTER
ME.
Why
would
I
have
such
high
hopes
for
something
so
simple?
Nope.
I
watch
four
grown
men
scarf
down
their
breakfast
while
waiting
for
my
potatoes
and
guacamole.
At
this
point,
I've
been
here
for
almost
10
minutes
and
still
haven't
received
my
coffee.
Oh,
because
he
used
it
all
for
the
men
who
came
after
me..so
he
had
to
wait
for
a
new
pot.
I
eat
my
food,
enjoy
one
coffee
even
though
I
would
have
loved
a
refill...NO
QUALITY
CHECK...no
nothing.
I
finish,
and
go
to
the
front
(because
ya
know,
I
used
to
work
here
so
I
know
this...who
knows
how
long
I
would
have
waited
for
him
to
provide
my
receipt
because
that
would
require
actually
giving
service)
I
still
didn't
gave
the
heart
to
give
a
'bad'
tip
so
I
gave
him
18%.
He
didn't
say
ANYTHING...not
a
word.
Oh,
because
there
was
a
male
uber
driver
right
behind
me
picking
up
food
so
he
waved
me
away.
Didn't
thank
me,
say
come
again,
have
a
nice
day.....literally
not
a
word.
Just
such
a
shame
to
see
the
service
industry
become
so
terrible.
No
wonder
we
are
being
replaced
by
robots
and
computers.
Food
was
good
though,
and
the
east
Asian
cook/chef
was
actually
very
friendly.
I
thanked
him
for
the
food
and
he
was
the
one
to
tell
me
you're
welcome
and
to
have
a
good
day.
Maybe
they
should
try
switching
roles!