1/5 Ani H. 8 months ago on Google
Title:
Disappointing
First
Visit
to
Sunny
Side
Grill,
Richmond
Hill
My
family
and
I
decided
to
start
our
day
at
Sunny
Side
Grill
in
Richmond
Hill,
having
been
lured
in
by
its
good
reviews.
Unfortunately,
our
experience
didn't
live
up
to
the
positive
remarks.
From
the
get-go,
we
noticed
a
lack
of
attention
to
detail
and
customer
service.
Our
waiter
nonchalantly
tossed
menus
at
an
empty
corner
of
our
table,
two
for
a
party
of
three,
which
felt
dismissive
and
set
a
negative
tone
for
our
visit.
Our
drink
order
was
similarly
neglected
with
two
coffees
and
an
apple
juice
being
placed
at
the
same
vacant
corner.
It
felt
as
if
we
were
having
to
reach
for
our
experience
rather
than
it
being
offered
to
us
with
a
welcoming
hand.
When
it
came
to
our
food,
the
errors
continued.
We
ordered
waffles
adorned
with
fresh
fruits
but
received
them
smothered
in
jam
and
bereft
of
any
fruits.
The
presentation
was
far
from
the
appeal
we
have
encountered
at
other
brunch
places,
further
tarnishing
our
experience.
Moreover,
despite
being
the
only
patrons
at
the
time,
we
had
to
endure
a
long
wait
to
pay
our
bill.
This
lack
of
attentiveness
really
rounded
off
a
brunch
that
fell
far
short
of
expectations.
All
in
all,
our
first
experience
at
Sunny
Side
Grill
was,
regrettably,
a
disappointment.
It's
unfortunate
to
report
that
the
positive
reviews
we
read
beforehand
didn't
translate
into
our
experience.
Here's
hoping
that
the
restaurant
can
address
these
issues
and
align
reality
with
reputation.