Starbucks image

Starbucks

Cafe Coffee shop

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention coffee, order, Starbucks, service, location, staff, drink, good, friendly, great,


Address

8656 Yonge St, Richmond Hill, ON L4C 7A1, Canada

Website

starbucks.ca

Contact

+1 437-776-8423

Price rating

$$ $$

Rating on Google Maps

4.20 (321 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: coffee (17) order (15) Starbucks (14) service (13) location (12) staff (12) drink (10) good (9) friendly (8) great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kevin A. (. 6 months ago on Google • 120 reviews
    Kinda hidden away beside a gas station near hwy 7 and Yonge street, yet still busy, the place is pretty clean and service is good. A nice place to sit a have a drink, but secluded enough for some privacy to chill out!
    1 person found this review helpful 👍

  • 1/5 Codrin G. 1 year ago on Google • 11 reviews
    This Starbucks has never gotten my order right (and I’m not the type that has any crazy custom additions). Want your croissant warmed up? Tough luck, try throwing it on your engine block maybe. Want sweet cream with your nitro cold brew? How about a black coffee instead. Want to wait in a 4 person line that moves along at a reasonable pace? Best we can do is 10 minutes per person. Just a terrible location. The staff are friendly and nice so at least there’s that, but I’d rather have quick and accurate service.
    1 person found this review helpful 👍

  • 2/5 Nitin G. 1 year ago on Google
    We ordered caramel machiato and cinnamon dolce. Caramel one was horrible with no taste and felt like i am drinking only milk. My wife had Cinnamon which atleast tasted like cinnamon. It's a drive through place across Shell gas station which makes it convenient.
    1 person found this review helpful 👍

  • 1/5 sohina d. 1 year ago on Google
    Horrible experience, got all my drink orders wrong. Staff was so rude. Don’t ever go here!!
    1 person found this review helpful 👍

  • 5/5 The G. 1 year ago on Google
    Love this Starbucks, these guys always know how to make the right coffee in a decaf form!!
    1 person found this review helpful 👍

  • 5/5 Laura S. 1 year ago on Google
    I'm a very loyal customer at this Starbucks location and, I am very impressed with the staffs work ethic. I have gone to countless other Starbucks locations and have had negative encounters with rude employees. However, I have only had positive interactions with this locations staff! I wanted to give a big thanks to Tracey and another lady who was working alongside her today! They always know my order and, are very generous with the whip cream😂♥️.
    1 person found this review helpful 👍

  • 1/5 Reza A. 1 year ago on Google
    Charges more for the same coffee . $3.10 for grande pike where as everywhere else charges $2.78. When I asked One of the staffs (Leah) today for the reason they charge more, she told me that she doesn’t know and that I should chose a different location to get my coffee!
    1 person found this review helpful 👍

  • 1/5 Mahmood B. 1 year ago on Google
    The bathroom is locked! Can you imagine? You drink and you should be tortured because the bathroom is locked and you can not use it! I told the manager that I am in an emergency situation. She said the bathroom belongs to Shell. I had to beg the Shell person. She lied to me there is no toilet papers in bathroom . I insisted and she gave me the key. There was a lot of toilet papers in the bathroom.
    1 person found this review helpful 👍

  • 1/5 Catherine W. 1 year ago on Google
    The older lady working the drive thru is terrible and confrontational. We kept repeating our order and finally I tried to tell her the order again (as the passenger). And she said please don’t speak, I cannot hear you, let the driver speak. Clearly, you could not get the order right even when the driver was speaking!! And then at the window she was very confrontational about the situation, it was very frustrating and the experience was not what we expect from Starbucks. I did not react as we don’t have the time to get into it, just overall terrible experience! She should not work the drive thru if she is hard of hearing or cannot understand coffee orders.
    1 person found this review helpful 👍

  • 3/5 phraseography 7 months ago on Google • 1354 reviews
    It is a convenient coffee shop with a drive-thru and dining room. Drive thru moves well and is accurate. The dining room is really nice but has views of the gas station and the connected dated convenience store. You can buy select Starbucks merch and gift cards as well.

  • 4/5 Prasoon S. 3 months ago on Google • 254 reviews New
    It was a great place for a quick meeting with my client andbgrab a coffee. The ambuance is always good in Starbucks and the coffebas well. If you like the strong coffee at a good price , you must visit them.

  • 5/5 Alicia F. 3 months ago on Google • 123 reviews New
    Always greeted with a smile, and happy to give suggestions. The pistachio latte was delicious.

  • 5/5 Dave S. 9 months ago on Google • 123 reviews
    I forgot to check out with my order of the birthday reward on the app. The staff here made a quick drink for me on the fly and brightened my day. Kudos to Salome and the team.

  • 5/5 Meggie C. 8 months ago on Google • 25 reviews
    I didn't order food but just coffee. Still the service was good. Little thing counted. The server Majid was friendly with sense of professionalism.

  • 1/5 karamveer G. 5 months ago on Google • 9 reviews
    The staff seemed unfriendly, unlike Starbucks. Though the food and coffee was great, the overall experience was a bit unsettling.

  • 5/5 Igor T. 5 months ago on Google • 8 reviews
    I Was a little hesitant to go to a Starbucks attached to a Shell Gas Station, but I was pleasantly surprised. The drink was delicious, the staff was friendly, and the music was banging for a saturday morning.

  • 5/5 Rocco F. 9 months ago on Google
    Always greeted with hellos and Friendly Smiles. I feel like Norm walking into cheers. Everybody says hello and they all know me by name. Rarely disappointed but it's not the CSR's fault that sometimes certain items and ingredients run out of stock or unavailable from their Supply Warehouse.

  • 2/5 Stella S. 9 months ago on Google
    Not feeling good, I found a piece of plastic in my drink …….. never happened to me before

  • 5/5 Duncan C. 9 months ago on Google
    Say 'Hi' to each other, you look silly staring at your phones 🤳. Look up, you all have something in common... great taste in coffee. ☕ 👀

  • 5/5 Sasan S. 1 year ago on Google
    Everyday stop for my wife! Seems that she can’t stop drinking it. Great service and quality…

  • 3/5 Saeid M. 9 months ago on Google
    The coffee was not hot, however, it wasn't cold either. It was different compared to other branches.

  • 5/5 Fereshteh N. 1 year ago on Google
    Friendly staff, good place to sit and chill out

  • 5/5 Jose Defreitas (. 1 year ago on Google
    Great place great people just a really good place to meet people or socialize I love this place excellent service very kind and friendly

  • 1/5 Larisa S. 8 months ago on Google • 6 reviews
    Staff under trained. I mobile order from this location daily, and daily they can’t get the order correct. Always using the excuse I’m new. Well you were trained to do the job? Customer service is very poor at this location. Staff have attitude and are rude or a new lol. I’ve walk out many times without my drink due to them not making the drink correctly and having to re-make it takes FAR too long, reason why people mobile order in advance. Avoid this location, better service everywhere else!!

  • 3/5 Peng L. 1 year ago on Google
    Very nice and convenient location but the staffs never said hello or thank you when you online order and pick up.

  • 5/5 Dom G. 1 year ago on Google
    Great staff, location is attached to gas station but feels like a regular Starbucks. Staff is great

  • 4/5 Mina I. 1 year ago on Google
    Generally a friendly staff - however, please review basic customer service with some of your employees. I don’t need the attitude with my coffee….

  • 2/5 syria y. 2 years ago on Google
    This cannot be venti size drink. Half cup is empty and the other half is full of ice.

  • 4/5 Akhil 2 years ago on Google
    The staff is quick and helpful. The location on Yonge Street is very convenient to drive through. Only thing I found is that Teas on two consecutive days was quite differently made. A little consistency may be needed for 5 stars

  • 5/5 Saro Z. 2 years ago on Google
    This Starbucks is my favorite. They’re always fast and they make the drinks perfect. They never had an error for my orders. Great place to go.

  • 1/5 Justin C. 2 years ago on Google
    Waited in line for 25 min, didn’t have any ingredients to make anything chocolate based?!? Ended up wasting my time and money on something I do not like. Put up a sign and think of your customers instead of trying to blind side people to make an easy couple bucks. Won’t be returning.

  • 1/5 kimberley m. 2 years ago on Google
    They don’t care about their customers. Must have been 8 cars in front of me and maybe 2 of them ordered something. If you run out of a MAIN product, you would be letting customers know BEFORE the order window that you are out of it. The alternative they recommended was terrible. I lost time and money today. They lost a daily customer.

  • 1/5 Reza A. 2 years ago on Google
    Absolute horrid service, Karan here barks order at customers and has zero class/etiquette! The ladies here used to be nice and polite, any way.... Last time I'll ever step into this place.

  • 1/5 Brk 2 years ago on Google
    I had a very bad experience, the customer service is incredibly bad and at the same time, the disrespectful people only chatted with the car in front of me for half an hour while I was waiting in line to take my order, there was 6 other cars waiting and honking. Completely unacceptable will not be back! really shouldn't be, I don't recommend this restaurant to anyone. Management needs to be reviewed

  • 5/5 Jan R. 2 years ago on Google
    Love coming here, the staff is king and friendly and coffee always fresh. you guys rock.

  • 1/5 Nancy M. 2 years ago on Google
    This location always prepare Grande size in Tall size volume. If staffs in this location want to save milk or coffee, much appreciate for putting up a BIG SIGN on the window tell all cutomers "We are cheap on coffee and milk. Buy on your discretion." If Google review have minus star, I will have no hesitation giving -10.

  • 5/5 Blaze Jom G. 2 years ago on Google
    The customer service is good . Rest everything I felt like a normal Starbucks with smiling employees.

  • 1/5 S 1 year ago on Google
    They do not know how to make drinks! Only Starbucks that makes everything watered down and tasteless ??

  • 5/5 Dave 1 year ago on Google
    Service is usually quick and staff are friendly. No complaints. Some outdoor seating.

  • 5/5 Matthieu Y. 2 years ago on Google
    The drive through at this place always looks crazy busy, I prefer to go in and sit down with my coffee, or take out from the counter. Staff have been great every time, courteous and accommodating of special requests.

  • 5/5 Victoria K. 2 years ago on Google
    Very convenient location, my personal preference is to order ahead of time and pick up on my way. Friendly, welcoming staff🙂

  • 5/5 Sela F. 1 year ago on Google
    Always a friendly group of people, many of whom actually remember your name, even without the app!

  • 5/5 Benjamin M. 1 year ago on Google
    Absolutly a great place to chill! However, there is only 2 parking spots though.

  • 5/5 Honest R. 1 year ago on Google
    Great customer service. The restaurant is clean and the service is fast! I recommend it!

  • 3/5 Jerry C. 1 year ago on Google
    A generally good Starbucks experience otherwise damaged by having to share poorly maintained and often locked washroom facilities with the Shell next door.

  • 2/5 Janita G. 2 years ago on Google
    My whole experience was great minus the fact that I paid $5 for a drink and after 2 sips it’s done because it’s filled with ice.


Call +1 437-776-8423 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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