Playcious Vaughan image

Playcious Vaughan

Restaurant Cafe Event venue Cafeteria Playground Amusement center Children amusement center Event planner Party planner Indoor playground

One of the Most Reviewed Party planners in Vaughan


Address

50 Caldari Rd, Concord, ON L4K 4N8, Canada

Website

playcious.com

Contact

+1 905-669-9996

Rating on Google Maps

4.20 (1.2K reviews)

Open on Google Maps

Working Hours

  • Thursday: 10:15 am to 8 pm
  • Friday: 10:15 am to 8 pm
  • Saturday: 10:15 am to 8 pm
  • Sunday: 10:15 am to 8 pm
  • Monday: 10:15 am to 8 pm
  • Tuesday: 10:15 am to 8 pm
  • Wednesday: 10:15 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: party (30) play (26) kids (24) area (23) time (23) staff (17) birthday (16) great (16) arcade (14) experience (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Antonia S. 2 years ago on Google
    Attended a kids' birthday party which I knew was costing almost $1000 for 20 kids. No, that's not a typo. ONE THOUSAND dollars for 2 HOURS for 20 kids. I thought that was absolute gouging but decided to reserve judgment until I could see exactly what was offered for that money. I was right - unbelievable gouging. You would think for that money there would be an amazing experience and food. No. There is one of those standard play structures you see at any indoor playground. There are trampolines, which is great, and two climbing structures (like rock-climbing) which is great. And a small round train-track that looks better suited to very small children. However, each child is given an access card to use these, which in itself is a bit ridiculous because they literally have to hold the card in their hands as they play - they are not set up to attach to their clothing or wrist in any way. How are they not going to lose that card? We were told that those three areas were for unlimited use for the kids in the party (with a card). However, didn't really test that out. After one or two goes, nobody went back. The most frustrating part is that the rest of the room is filled with arcade games, and even for $1000 (!) each kid could only play a total of TWO games before running out of credit. So now you have 20 kids all revved up to have fun at a party looking longingly at the arcade games they can't play without having to dish up more money to buy credits and whining to tired parents. The toddler area barely had enough activities to keep a toddler happy for more than 10 minutes. Unbelievable ripoff, on every level. What on earth did we get for $50 per child. Think about that - $50!!!!! For what? I think there were a couple of slabs of pizza included (didn't have the heart to ask the hostess if it was or not) and some juice boxes, and that's it. The owners should truly be ashamed of themselves for charging these extortionate rates, especially when these play structures are all you get and then you have to tell the kids 'hey you only get to play two arcade games'. Unbelievable.
    6 people found this review helpful 👍

  • 4/5 Giorgio S. 8 months ago on Google • 219 reviews
    I recently hosted a birthday party at Playcious Vaughan, and it was a great experience overall. The maze-like kids play area provided endless fun for the kids, and even some adults couldn't resist joining in on the excitement. The party room was spacious and comfortably accommodated everyone. The children had a blast exploring the play area, and the various activities kept them entertained throughout the party. It was truly a fun-filled day for all the little guests. However, the only downside was the cleanliness of the bathrooms, which could have been better maintained. This was a bit disappointing, but it didn't overshadow the overall positive experience. In conclusion, Playcious Vaughan is a fantastic place to host a children's birthday party, thanks to its engaging play area and ample party room space. With some improvement in the bathroom cleanliness, it would be even better. Despite this minor issue, the kids had a wonderful time, making it a successful birthday celebration.
    2 people found this review helpful 👍

  • 1/5 Stephanie F. 1 year ago on Google
    I wish I read the negative reviews before booking this place for my daughter’s 4th Birthday. One of the reviewers below nailed it, she stole the words out of my mouth. This place gouges a lot. This place is a money making machine. There are back to back booked birthday parties and we had 2 hours in total including their cleaning time. We felt so rushed throughout the whole experience. My daughter got so anxious by the end, she wasn’t happy to blow the candles on her cake as they kept saying she must do it at that very moment. Everything is literally happening by the minute. We spent close to $500 and had 1hour and 45min before they throw us out to use the remaining 15min for cleaning. Perhaps if they don’t book so many parties per day they will have better experience for their guests. We wouldn’t go back to this place again.
    5 people found this review helpful 👍

  • 5/5 Ca P. 2 years ago on Google
    We came here with our 18 months old daughter. I was kind of worried if she can enjoy, because I thought she might be still too young for these places. But just in case we bought a ticket for 2 hours because the prices are not that different, and it was a good decision. There is a big jangle gym and a nice size toddler area as well. She spent an hour in this toddler area, and spent close to an hour at the jangle gym. She’s still 1 year old, we had to follow her around in the jangle gym, so even for adults it was a nice exercise and felt that time goes by so quickly. She rode a train, but she was too young to care about that. There are more area which is trampoline area, climbing area, arcades area. Those are also a little early for her, so we didn’t let her try. Overall, all area and equipment are very clean, and the staff are really kind and friendly. That was a great experience for all of us. We will definitely come back again.
    3 people found this review helpful 👍

  • 5/5 Faezeh K. 5 months ago on Google • 114 reviews
    This playground is among the finest and most well-maintained. It offers ample space for children to play, two climbing features, two party rooms, a reasonable variety of play equipment, and, importantly, it's not overly crowded, addressing my concern about losing track of my kids in some playgrounds.
    1 person found this review helpful 👍

  • 5/5 C T. 1 year ago on Google
    Very clean and well kept indoor playground! A variety of activities, such as arcades, climbing wall, trampolines, shooting-train ride, and multi-level playing structures (with slides). For toddlers, there is a dedicated toddler section. Spacious food area and plenty of seats. Great for burning off energy or hosting a party!
    2 people found this review helpful 👍

  • 5/5 Cypriana J. 2 years ago on Google
    Great party place for kids. Very clean and friendly staff. misscypriana.com
    2 people found this review helpful 👍

  • 4/5 Vineet S. 4 months ago on Google • 120 reviews
    A great place for your kids to have a great time, they have a nice trampoline area (only for kids, no adults), a few arcade games, a train ride and the usual slides

  • 3/5 Breanna 3 months ago on Google • 18 reviews New
    I was recommended by a close friend to have my son’s birthday party at Playcious in Vaughan. My overall experience was good. The playground is huge and has a variety of fun activities. They have a train, rock climbing, trampolines, a jungle gym, cotton candy machine and arcade games. The children definitely had a fun time. Our host was very nice but her services could have been better. I ended up doing a lot of the cleaning and packing of the remainder deserts/food. The washrooms were the worst of my experience. They were filthy and had faeces spread on the toilet and wall. There should be more effort put towards the cleanliness and up-keeping of the washrooms. This is my overall experience.
    1 person found this review helpful 👍

  • 5/5 mubarak a. 2 years ago on Google
    Best experience ever after long time of Corona season. I went with two of my kids, in second shift during week. Place was clean, and rides were amazing. Games card is very affordable. $32 for 150 coins and your kids can enjoy all rides. Trampoline park is amazing addition, it looks like a one stop shop for all family members of all ages. Party rooms were booked, and hoping to have one there soon. Young sales associates were very good with smile. I am sure it will be super busy on weekends that is why I see some negative reviews, but I think we should appreciate people who made such a nice place considering of all community members. Good job guys keep it and see you soon for my kids party.
    1 person found this review helpful 👍

  • 1/5 Roger Y. 1 year ago on Google
    Had a birthday party here that was supposed to run from 10:30 to 12:30. Throughout the entire time, their staff kept hounding us to eat, to cut cake and to leave. By 12:10 the staff lady already started taking down our decorations and cleaning up. When asked if she could just wait since the party is still trying to enjoy the cake, she said we have another party starting at 12:30 so you guys have to be all cleaned up and leave the room by 12:20. This place should factor in time in between parties for cleanup, and not use time that guests' paid for to cleanup.
    1 person found this review helpful 👍

  • 1/5 Mikhala A. 1 year ago on Google
    I was planning on booking my sons birthday party here, BUT after seeing how the cake, cutlery AND DECORATIONS are extra I definitely will not waste my money. Before everything was inclusive, which was worth the money. NOW everything is extra. Clearly they’re after a cash grab. Save your money and go else where. And they definitely RUSH you out of the room and are unorganized.
    1 person found this review helpful 👍

  • 5/5 Vanessa M. 1 year ago on Google
    we were here last week for a birthday party on a Friday night. It was my first time visiting Playcious. I was pleasantly surprised. The staff were excellent and extremely helpful. The facility was clean. Probably one of the best play places I have been too. Looking forward to our next visit there!
    1 person found this review helpful 👍

  • 4/5 Jave Y. 1 year ago on Google
    I find this place good enough for kids especially if they cant play outdoor during winter times but the pricing is too much. Some of the machines are not working when were there. Staffs are nice though. theres always room for improvement.
    1 person found this review helpful 👍

  • 5/5 Nighat M. 2 years ago on Google
    Best indoor play area for children. Very well managed. Covid protocols in place. Cleanliness a high priority. Respectful and helpful staff. Will go again
    1 person found this review helpful 👍

  • 4/5 Chanel B. 2 years ago on Google
    It’s been a while since we have come here due to covid but on really hot summer days, I would definitely prefer my child to be playing indoors and still have fun. There is new management now, the girls at the desk were very friendly when we arrived and checked in. My daughter had a blast! Very clean and inviting, they also limit how many kids at a time which is great as well. The only downside I was un aware of is that you now have to pay additional for certain things, like the trampoline and the ride. There wasn’t a sign, a person there or was I told this upon paying to get in until my daughter started to jump and someone walked up to us and told us we needed to pay additional for a pass for her to use it. I was a bit surprised as she is 3 and doesn’t really stay in one spot long but bought it anyways since she wanted to jump. She jumped for about 3 mins and left to play something else. I completely understand the rules, however for younger children (who love to explore and switch to something else fast) it does not make sense. The plus side is that it does not expire, but still doesn’t make sense to swipe a card for toddlers. Regardless, she still had a lot of fun.
    1 person found this review helpful 👍

  • 4/5 Nicholas 4 years ago on Google
    Super big and tons of stuff for kids to do! The jungle gym area is massive and makes for an awesome game of hide and seek. Big enough for adults to navigate their way through to follow the little ones. Yet, accessible enough for toddlers to get around without help! Trampoline area and lots of other game areas to play with your child! Definitely coming back soon!
    1 person found this review helpful 👍

  • 3/5 Mahsa A. 3 months ago on Google • 70 reviews New
    I can’t really give this place five stars because it wasn’t that clean and it was really expensive and extremely crowded. The kids didn’t have a bad time but it was not worth the price for the two hours of play. The play card that they gave us with the credits were not properly loaded and we had to keep going to the front for them to resolve the issue so that my children can use the climbing section as well as the train during our playtime there was a 15 minute break to do a wipe down. I think I didn’t really notice anyone doing anything but we had to sit and wait in the room where we had to change out of our outdoor shoes. It was so dirty and disgusting they can try to maintain the cleanliness more, especially in the area where everyone is removing their shoes. I would not return to this place. It was OK for one time experience.

  • 5/5 M B. 8 months ago on Google • 29 reviews
    My 4 year old had a blast here! I love that you get a play card included with admission. Some other play centers will make you purchase it separately. They have a train game and a climbing wall as well as trampolines, an arcade area and a play area with slides and climbing equipment. They host parties as well. They actually stopped all play for about 15 minutes where the staff went around and cleaned up. The equipment was impeccably clean. They also offer food to purchase inside. The staff were all very friendly and helpful. This was a very fun place and we will be back again!

  • 5/5 Mostafa M. 4 months ago on Google • 13 reviews
    Great deal!!! Kind staff. My son enjoyed full 2h. I appreciate your quality and keeping this place safe.

  • 4/5 Joe S. 3 months ago on Google • 5 reviews New
    Great space, well supervised and lots of room for big and small groups to run and play

  • 1/5 Vince 2 years ago on Google
    New management is horrible. They discriminate and treat the customers poorly. Especially the owner is incredibly rude and disrespectful. She does not deserve any of our business. There are better indoor playgrounds nearby.

  • 5/5 Julia D. 2 years ago on Google
    My kids have checked almost all indoor playgrounds around Toronto. We really love this place. All equipment is new , staff constantly wipes all surfaces. Variety of games and activities. Especially climbing was fun. Staff is pleasant, atmosphere is welcoming. Please, guys, keep it like that. We definitely will come back.

  • 4/5 Notouchpleasee A. 2 years ago on Google
    I love this place and so does my 2 and a half year old. We're come every week and it's dirt cheap for toddlers. The only thing that makes me sad is the trampolines are 4+ but they're always empty so.. There's that.

  • 1/5 Carlos A. 2 years ago on Google
    Would do zero stars if I could. Not worth your money. Under staffed. Bad service provided by all, except for train ride attendant girl. Did not put us through on time, and did not even give us the 2 full hours we paid for. And the food!! my three year daughter old can cook better, expensive, bad quality, and, bad taste. Been to and will go to better.

  • 4/5 Coryna U. 2 years ago on Google
    Spacious and bright there’s lots to do in this playground and your two hour time slot goes by fast. We attracted by the toddler play area (which is fenced off slightly with lower playing structures) as our kid isn’t interested in big climbs. The one thing that threw me off was how much pay-to-play there was inside the venue. Lots of flashing arcade games and even trampoline time was extra pay. It was unfortunate because we came out to get away from “robot” play but it was in our face in almost every corner of the room. For some reason I imagined that section in another room. What matters though is my kid had fun (and he wasn’t old enough to realize he was missing out playing arcade games).

  • 5/5 Warda I. 11 months ago on Google
    Really good indoor amusement site for children of all age. Loved the trampolines and the big slides. This place has everything to keep your child and you entertained. The cafe inside offers halal food so thats a check. Playcious is totally worth the money you pay. A must go place. My toddler loved it

  • 1/5 Nora K. 9 months ago on Google
    I purchased tickets online, also purchased an arcade card for 30 points. When I got there they said the card I purchased cannot be used for the arcade, it can only be used for a train ride and rock climbing, I had to add more money to the card for arcade. I think that’s ridiculous!!! The toddler part is okay but small, 30 minutes is more than enough for the whole place. I would look into other playgrounds and not recommend this place.

  • 5/5 Amar 11 months ago on Google
    This playroom is spacious and very clean. Plenty of seating available and tables/plugs for laptops. The staff is great, they go out of their way to make sure the kids have a great time. There is a dedicated space for babies and toddlers as well.

  • 4/5 Amal H. 10 months ago on Google
    The place is super clean. Staff is friendly. Prices are reasonable. But train ride and rock climbing is limited to 2x only. But you do get 20 credits to play free arcade games. Good choices of food in cafe.

  • 5/5 Cindy A. 2 years ago on Google
    its an amazing place for children! I will admit, there are several rules, however they have to be followed. its ridiculous seeing grown adults complaining, you don't see them arguing with police officers when they're told to obey the rules of the road, but when it comes to following simple rules in an indoor playground, they just have to create a fuss about it. one more thing, if you don't have patience, I would advise you stay home because likewise to lines you see at malls that you willingly wait in, you will see lines at playcious and its completely normal!

  • 5/5 Andrea A. 1 year ago on Google
    I had my sons birthday here and he had a great time! Thank you to the staff and a special thank you to Sabrina our party planner who was very helpful . It was my first time booking a party for my son and she was so great. She provided me with the best options and worked with me. I have a new born and she was able to accommodate me and come before her work hours to make sure I could come see the place. We ended up having a fantastic time. Beautiful place! Thanks Sabrina and team!

  • 5/5 Xi B. 2 years ago on Google
    We had a great birthday party for my son at Playcious Vaughan! My boy and his friends had a blast! We were very happy with our event planner Sabrina. She was amazing and totally deserves a 5 star helping and giving us support when we faced some unforeseen complications and needed some last-minute changes. Our party host Ashley was also very friendly and accommodating. It was a very pleasant experience. Will come back again for more fun!

  • 1/5 Albert L. 2 years ago on Google
    Friend hosted a birthday party at this location for his 5yrs old. Party room was booked well in advance. Plenty of time for them to make appropriate arrangement. This place somehow managed to screw up the food order and the only main reason that made me write this review was not having a birthday cake available as promised. Its a birthday party, how do you miss the most important part out? We improvised with a hotdog and a candle.

  • 5/5 Kieve J. 1 year ago on Google
    Had a great time with my kid here recently. It was not crowded on that day and had plenty of space for my kid and the other kids there. Loved the trampoline and arcade games too. Their timing mentioned in website is not strictly followed, not sure if it was for that particular day. You may give a call and ask before heading out. There is a toddler area as well, which is not great, but not too bad. There is ample parking spaces and party rooms as well.

  • 5/5 christina r. 1 year ago on Google
    I had my daughters birthday here over the weekend and I am so happy we went with Playcious. The staff were so welcoming and kind and they took care of everything! The facilities were very clean, and the stuck to the schedule down to the last minute which made things go smoothly. Very impressed! Thank you!

  • 5/5 Kumareswaran & B. 1 year ago on Google
    We had a lovely birthday party for my 5 year old. Got their 4hr deluxe supreme package. It was well worth the additional hrs and it comes with a great package. Playcious staff Sabrina was so organized and supportive in all the preparation prior to the event and Brittney was our helpful party staff on the day. We were so happy with the friendly, organized and accommodating team, took all the stress away from planning a party! Guests really enjoyed themselves and everyone loved how big & clean the space was! We also ordered food with Playcious and the beef samosas were such a hit!! Their partnership with Cakes by Robert is a great one! It is a lovely place for a party! We will be returning soon!

  • 5/5 Elie M. 1 year ago on Google
    This place is amazing. Huge jungle gym, train ride, trampolines, rock climbing, arcade and private party rooms. Each station is staffed and the entire staff team is so welcoming and nice. Attended with about 20 kids and Will definitely return. They also have a restaurant area with a kitchen to order food. They gove groups unlimited coffee which is a really cool perk. This place has got it figured out.

  • 5/5 Lanie V. 5 years ago on Google
    Nice playground. Spacious and lots of activity to do. The trampoline area is good too. There is a staff looking out for children's safety and general needs. There is a cafeteria where food are affordable. Definitely worthy, my son enjoyed a lot.

  • 5/5 Naima Y. 4 months ago on Google • 2 reviews
    Such a nice place to bring kids!!!!!! They have double the time during the week day that is so cool as well they serve me a croissant and free coffee on my purchase of 2 hour pass and they gave juice box and a snack to my kid. It was so nice and quiet during the day my kid had a lot fun.

  • 5/5 Zac X. 3 months ago on Google • 1 review New
    I was recommended this place, by my friend and took my son, one weekend. We've been back many times since! My 8 year old son describes it as the funnest indoor playground in the world. I am always so impressed by the cleanliness of the establishment and the amazing hospitality by everyone that works there. Also an important part about Playcious, is that as a parent, I feel my son is very safe there. And he feels it too. I can't say enough good about it. Thank you to all that work there!😊


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