Took my healthy puppy here to be spayed about two years ago, let’s just say, she never made it home. He didn’t have the right equipment for the procedure & ended up overdosing her. Has taken my family almost two years to recover from this ordeal. Should have gone to a more experienced Vet. Complained to the board but all they said they will send him on a course. We not only lost out on our beautiful puppy, we also lost out on $4000 plus the stress & emotional heartbreak. If you truly care for your loved ones do not take them here, he showed zero remorse for what he had done, no care whatsoever.

I am typically not one to write bad reviews, but I had to considering the horrid experience I've had with this vet. If you are considering taking your pet to this vet please read this before doing so. The great reviews and good prices made this vet seem like a great option, but you truly do get what you pay for. It is astounding to me that there are so many good reviews for this vet and it seems shady. I recently moved and needed a new vet in my area, as my kitten was needing to getting spayed. Firstly this vet had no knowledge that I had made an appointment with him even though an appointment had been made a few days prior. The whole business seemed unprofessional with countless customers coming in and being told to wait in their cars as if over booked. I ended up leaving and making an appointment to come back to have her blood work done to prepare for her spay surgery. Now here comes the BAD part......... after her blood work came back he called to say he couldn't spay her on the Monday because her white blood cell count was low. I kept asking many direct questions of what was wrong with her and how it could be treated etc.... yet I was left with more questions than answers. I went in asking questions, had my partner call in after with questions etc yet no questions were answered. I was sold expensive vitamins that I was told could help but that it could not be cured... but was not told what it was that could not be cured. So this is very stressful not knowing what is wrong with her when my questions will not be answered. I am going to drive the 30 minutes back to her old vet to find out what is wrong with her. Then i get a call 5 days after when her spay surgery was booked for saying she is late to her appointment.... firstly, you said it is unsafe to do the surgery.. and secondly... that was supposed to be 5 days ago. So this vet is very unorganized, unprofessional, and does not communicate effectively. I would 1000% not recommend this vet.

Shady service. They don't ask for documentation (which is kind of worrisome when going for a check-up the first time), don't keep record of your appointments, and overcharge newcomers. Before preforming procedures, they don't go over what they are actually going to do with your pet. They then go ahead and do it without the owner's permission and charge you ridiculous amounts of fees. If you're not of their ethnic group, don't even think about going there. Discrimination in a multicultural country. Do not be fooled by the other high reviews at this location. Any bot / multiple generated accounts can be created to boost up reviews to 5 stars.

I typically don’t write reviews but after the terrible care my pet received here it had to be done. The previous doctor who owned the place was definitely much more attentive and the glowing reviews are all his hard work. Dr Joger lacks the professionalism and the care of the previous vet. He will refuse to listen to your pets symptoms and will spend a maximum of five minutes with your pet before charging you hundreds for medication you don’t need while you’re still confused as to what’s wrong with your pet. The way he handles your pet is also very rough, my dog get so anxious just walking by the plaza now. Took my dog in September as he randomly started to scratch himself excessively. During the first appointment the doctor wouldn’t listen to anything about how my pet was acting and blamed it on an ear infection even though he was biting and scratching at his back and paws. Went back four times in the span of a month and a half and it wasn’t until i got frustrated and forced him to listen to my dogs symptoms that he suggests a $500 allergy test. I had been asking if it was allergies from his first appointment yet he kept denying it. My poor dog was struggling for a month and a half all because the doctor couldn’t be bothered to consider all his symptoms for more than 5 minutes. Switched vets and was able to spend a fraction of what i wasted paying this place and was able to get my dog the medication he ACTUALLY needed. All Dr Jogar cares about is money and doesn’t actually care about your pets at all. Save your money and find another vet who actually cares. Funny enough all the pet owners in my area know how terrible this vet is and have their own terrible experiences with this place. All the bad reviews should definitely be considered before going here to get help for your pets, they’re definitely not wrong about this place. I wanted to give them a chance because of proximity but i wish i never did.

Dr. Jogar and his wife run this veterinary. They're both kind, professional, understanding and very helpful. Sadly we found them when our aged dog was in agony and pain towards the end of his journey. We're grateful for how they handled the situation. The process is emotionally as difficult as you'd think (if not more) and we were glad that we had to put our guy to sleep here 😢 It just felt right being in their space... The energy. He then sent us a follow-up post card which was very heart warming 🙏💗 If you're nearby definitely worth checking them out, especially compared to others who try to leverage your emotional attachment to often times bill you plenty before doing anything. Thanks again Doctor for your assistance 🙏

I called this clinic on Friday for my dog who has seizures. She needs pills. They asked me to send them an email before Monday with her medical file. I sent it to them. I call on Monday before our appointment to check that they did order the pills we're coming for. Woman on the phone tells me that she actually never opened my email and doesn't know about the pills. Then checks 10 min then says that she doesn't have them and to come on Friday. Friday I am not available, but check that Monday, they have the right pills. They say they do. Monday, which is today, my husband comes for the pills. We told them, by email and on the phone, many times,including right before we came, that we need 750mg. They gave us 250mg. My dog needs to be given 9 pills a day instead of 3 because of their mistakes. We paid 84$ for pills that are not the right dosage, and we are going to run out way sooner than expected since we need to give our dog 9 pills instead of 3. When I called the vet back home he showed lack of professionalism, lack of compassion, didn't recognize his mistake, didn't apologize, didn't offer a solution that would benefit my dog. What he did say is : if you're not happy give me the pills back I give you your money back. My dog needs the pills to stay alive and healthy. We waited a whole week for this appointment. I found this clinic by searching Affordable clinic Richmond Hill, this clinic is not an affordable one , it's a CHEAP one..cheap service and cheap communication. Please, protect your dogs and yourself and go to an actual professional clinic,one that orders the right meds, one that reads the emails they ask you to send them, one that has a professional service, one that cares about your pet and that understand that there are issues bigger than money. Sincerely, A very disappointed client.

AWFUL vet reason why my 8 year old cat died. My regular veteran in Woodstock had changed ownership and was so far from my house so I decided to try this vet since he is was so close to my home. Biggest mistake. Biggest regret ever!!! He advised me to remove my cat from his prescription urinary food he was put on years ago from the previous vet saying that it wasn't healthy to continue feeding him this prescription food since he no longer needed it and if a ln unlikely situation where to arise in the future it would be easily fixable. Most horrid advice for a vet to recommend ever for my male Persian cat who had a minor urinary blockage years ago and been on this food with 0 problems for years ever since. After taking his recommendations and switching over to a high quality cat food (not for urinary) my cat developed a blockage within month's his situation deteriorated within 6 hour's. He went in for an emergency appointment in Woodstock his kidneys where failing due to the urinary blockage. The vet said it was one of the worst cases she'd ever seen. Everything possible for my cat was done but he passed away overnight 😭 💔 all due to something that was preventable and avoidable had I kept him on his previous prescription diet for the rest of his life and not listened to this vets negligent uneducated and dangerous advice. He shouldn't have a license to practice.

My review is mixed now ... I started with Dr J 10 yrs ago when he worked out of a newmarket vet. He was reasonable and great with ny st poodle. Over the yrs didn't over charge and saved my cat . Then when dog got old she could get up on table and was nervous .he wasn't that gentle and didn't really want to help her.i ended up switching vets and had to put her down there . Was really sad he changed and also shortened his hours which meant I'd never make it in .

This “vet” is a scammer, does not care about your pet, he just wants your money. I brought my cat here to get an IV of fluids because he was dehydrated from a urinary blockage that resolved. The vet asked which vet clinic we had his blockage cleared, I said it passed by itself since my cat is peeing well on his own again. He checked my cats bladder and said “his bladder is hard he is not peeing, I can feel a blockage”. I informed him that my cat peed 4 times on his own this morning, the “vet” said “no he did not. That was not pee”. When i asked what the pee smelling and pee looking like liquid was coming out of him, the vet did not have an answer for me!! When I asked to feel the blockage in my cats bladder, he said “YOU wont be able to feel it, I can only feel it….” Then proceeded to give us a contract to sign for $2000 to “push” the blockage back into my cat’s bladder? Rather than remove it? When my cat was peeing on his own. This “vet” didn’t even attempt to express my cat’s bladder to actually check for a blockage. Then got upset when we left without doing his suggested procedure of further pushing a “blockage” back INTO my cats body…. The kind nurse wished us well and suggested we follow up with a different vet. Not sure how this man is licensed to be a vet.

I have taken my 6 year old Golden Retreiever to Dr. Jogar for over five years now and am incredibly happy with the level of care and compassion he has shown Benji. I am shocked to hear about the negative reviews because they simply do not reflect the type of diligent care and work he provides to pets and pet owners. Benji has had dental cleaning, procedures, and all sorts of care here with no issues. One time when Benji had to stay overnight after having a gastro blockage, Dr. Jogar stayed late with him after-hours and was able to answer any questions I had, even after office hours. Other vets would have left Benji alone overnight, but Dr. Jogar stayed with him. When we got our second puppy, Dr. Jogar immediately knew that she was having knee problems and told me to be cautious about it in coming years. He has never administered medication without confirming with me first, and letting me know the prices as I am a student and he knows it may be difficult for me to afford at the moment. I urge readers not to be persuaded by the negative comments on these reviews and to actually give the office a chance. Although they are busy, Dr. Jogar cares deeply for the animals and I would trust him over and over again with the lives of my dogs. I recommend him to anyone seeking a vet.

Very disappointed. Been a loyal customer for 5 years, referred several people to this hospital. Just realized that I didn't get my annual reminder call that my cats are due for vaccination and check up. When I called to setup the appointment I was told that they reduced the hours and only work 9-5 now. Unfortunately I work full-time 8.30 to 5 and volunteer at the shelter on Saturdays. The doctor didn't offer any assistance in transition. Just said to tell him when I get new vet and he will email the records. I got no notice, no apology, nothing. Now I am scrambling to find another hospital that will take 3 cats that are overdue for vaccinations. After being a loyal customer for years this feels like a spit in the face. The doctor didn't care about the animals and has no respect for customer.

Had a scare today which is boxingday, my vet or another one I knew was not open. Going to another 24h emergency vet I didn't like their attitude. But as soon as the lady answered the phone here I felt comfortable. Not money hungry, they even went over the expected costs before we started, and fortunately it turned out to be nothing and only paid a small fee for a visit and some cream. I would HIGHLY recomend their team.

So they charged me an extra $50. When I asked them why, they said they told us there's a $35 physical examination, which I believe they didn't tell us. And if they did, why did they charge us $50?! I finally got a refund but these people charge extra money if you don't say anything..... Avoid them at all cost. If they're your regular vet, look for alternatives

Our sweet 6 and a half year old American Bulldog was very ill and unfortunately we had to make that most dreadful decision to put her to sleep. We decided to call another vet (other than our own) for this service and Dr. Jogar of Elgin Mills Animal Hospital was the third or fourth we had called, as some were not offering this service (at this time). From the phone call alone, the questions (and level of concern) Dr. Jogar asked me regarding how we came to this stage, I knew right away he is a truly caring doctor. The other vets were more concerned with cost and didn't even think to show a little compassion to say the least . Also, the cost of this service was half of what the others were priced at. When we are ready to commit to another family pet again, I will definitely seek Dr Jogar as our family vet.

A great pet doctor and he has nice staff. They are so kind and patient with my puppy 🐶♥️. If you looking for a pet doctor I highly recommend them 👨‍⚕️. The prices are reasonable and doctor does anything your pet needs. Thank you Dr. Surjit Jogar🙏🏻

Dr. Joger is there when we need him the most. Thank you for your work and dedication. Exceptional service for so many years.

This place is definitely a 1 star rating. The reception staff deserve more stars than Dr.Jogar. His attitude towards customers is awful his expertise is as awful as his customer service.

This is our vet for my dog. She's very anxious and he's very patient with her he's a very caring vet prices are reasonable. He's been her vet since she was a puppy. highly recommended

Please reconsider or avoid going to this vet at all costs, especially if you have an older pet! We were recommended to this vet by family and decided to bring our cat in for his check up. Despite my cat having a visibly enlarged abdomen, the vet gave him all his shots and gave him a clean bill of health. Within one week, our cat took a turn for the worst. He became extremely lethargic and I asked my mom to call the vet just to be on the safe side. My mom brought him in and the vet took x-rays and determined he had two tumours in his stomach, fluid (from the tumours) and had an infection and anemia. He then proceeded to charge my mom nearly $700 for medication and shots which turned out to be absolutely useless. We returned later in the day where he proceeded to show my mom some pages in a veterinarian textbook (I kid you not) expecting us to understand what was wrong with our cat. It was very condescending. We are not vets, we are pet owners. Tell it like it is without beating around the bush. He failed to do so. He mentioned something about blood transfusions which he does not do. The last 48 hours of my cat's life were some of the worst days of my life. Watching my cat go from energetic and lively to a shell of his former self was heartbreaking to watch. Watching my parents attempt to give him pills and medication prescribed was devastating. It was all in vain. Purchased to line the pockets of this vet. My cat did not deserve to suffer the way he did in his final moments. Please spare your pet the same fate by avoiding this animal hospital at all costs. If only this vet told us straight up there was nothing to be done and to bring him home to keep him comfortable, it would have saved us time and money. It is not the vet's fault my cat was unwell, most likely he was unwell for a while and it came to the surface and tumours are incurable, but he did not provide the proper treatment and instead unnecessary prescribed medication my cat did not need to take and instead caused him unnecessary stress which the poor thing did not deserve. Up until the last day of my cat's life, we were getting calls to go in for more shots and to purchase food for him. Sums up the kind of place this is.

I wouldn’t recommend for many reasons. Called to make an appointment only to be told it wasn’t on file. Front desk staff is kind but vet himself is hard to understand, interrupts when you’re asking questions & doesn’t answer the question anyway. It’s very important to be able to communicate well with your vet for your pets sake.

They are professional and responsible. Responsibility is not something we see with every vet and it is sad. Many vets see our beloved pets as bags of money. Well, this is not the case here. First of all, they DO instead of talking. If an action is needed, it is done! It is is very important if your pet is experiencing issues which might get out of hand without immediate care. For our cat , doctor took at a large mass and while our cat is a super flat Persian, the whole process was very smooth for him and us! I definitely recommend them.

My puppy recently needed intestinal surgery, my family and I were so worried about him. Thankfully though, Dr. Jogar was able to perform the surgery on the same day before a long weekend, saving us crucial time. The clinic was very supportive during the aftermath too, and we are so thankful. Prices are also very affordable. Overall, my experience with the doctor and clinic have been great

I have tried many vets before, and I have been with this vet for over a year now. Each time he performs the highest quality work and very thorough exam. His prices are affordable and reasonable. He accommodates all of my needs and SAVED MY DOGS LIFE after an emergency. THANK YOU SO MUCH!

The vet never tries to over charge or use scare tactics. The rest of the staff is polite and well knowledgeable

Thank you - our 8 yo had to have emergency surgery, and we were struggling to find a place (with somewhat reasonable prices) to accommodate on a long weekend. Luckily we found Dr. Richards, Angela and the entire team here. Very accessible. Very caring. Accommodating. Would definitely recommend to all. We were actually disappointed they don’t take pets for regular visits!

Dr. Jogar was terrible, if you love your pet don’t take them to this vet. This vet is all about poor service and money.

They gave me appointments then I was on my way with my boy then secretary girl called me vet is leaving now by 2 minutes away. When I arrived the hospital the vet was still there but he didn’t check even asked nothing he passed us left there

Happy to have found this place, we drove almost 40 minutes away for this doctor. Dr. Jobar, Leslie + team, we just wanted to say thank you for taking care of our little guy Vinny. We will be coming here from now on!

So disappointed with their lack of response. I called so many times during their office hours and no one would call back or respond. I even sent an email and there is no response back. For a well-established animal hospital, you should keep track of emails and calls.

Fast-convenient-good customer service and reasonable pricing definitely bringing Rico back here

They do not read emails and the vet doesn't know what a prescription is. I asked for a note to go to the pharmacy for my dog in Saturday. We're Tuesday, and he still didn't figure a PRESCRIPTION out. Seriously. Go somewhere else. It's scary.

I have taken two dogs to Dr Jogar and he has been the most compassionate Vet. He saved one of my dogs’ lives on at least two occasions. He put her health first instead of the bill on several occasions, as some might. He also answered my emergency call at midnight and went out of his way for my dog multiple times. Dr Jogar has been amazing. I wish there were more Vets like him.