2/5 Emma M. 5 months ago on Google
I
have
been
to
Freeing
Canada
a
few
times
in
the
past.
My
friends
and
I
have
done
a
total
of
4
rooms
at
this
location.
Today
my
partner
and
I
went
and
were
quite
disappointed.
We
did
the
room
Unmask,
which
is
best
rated
for
6
people.
Since
there
were
only
two
of
us,
we
knew
it
would
be
tough
but
we
figured
since
we
were
pretty
experienced
that
it
would
still
be
fun.
I’m
not
sure
what
happened
from
August
to
now,
but
there
seems
to
be
new
staff
who
don’t
seem
as
passionate,
or
frankly,
even
care
about
the
experience.
Almost
everything
in
the
room
(and
even
the
lockers
in
the
front
lobby!)
was
broken.
The
flashlights
we
were
given
barely
worked,
and
we
were
given
the
broken
piece
of
a
headlamp
as
a
replacement
(at
least
it
worked!).
We
needed
a
few
hints
and
called
the
front
desk
staff
in
for
help.
They
took
their
time
coming
to
room
even
though
our
time
was
ticking,
and
took
the
time
to
clean
up
one
of
our
used
puzzles
in
front
of
us
before
even
giving
us
the
clue
we
needed.
We
found
this
extremely
unprofessional.
I
of
course
don’t
want
to
give
any
hints
away,
but
one
piece
of
the
puzzle
was
supposed
to
open
a
door,
but
we
didn’t
even
know
it
worked
until
we
yanked
on
it.
If
we
didn’t
assume
it
worked,
we
would
have
wasted
one
of
our
hints
and
the
time
to
figure
it
out.
The
staff
did
give
us
extra
time
considering
there
was
only
two
of
us,
which
we
appreciated,
but
we
still
struggled
due
to
vague
hints
and
the
staff
being
generally
apathetic.
I
spent
$63
(even
though
the
website
said
it
would
be
23
a
person)
for
this
evening
which
seems
extremely
steep
as
the
quality
of
the
experience
has
steadily
declined.
My
partner
and
I
have
done
over
15
escape
rooms
together
and
we
both
agree
this
was
the
worst
one
we
have
ever
done.
The
staff
were
nice,
and
I’m
sure
it
was
a
one
off
situation.
We
have
had
extremely
positive
experiences
here,
so
we
hope
that
if
we
come
back,
it
will
turn
out
better.
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