Pizza Nova image

Pizza Nova

Restaurant Pizza restaurant Italian restaurant Pizzatakeaway Pizza delivery service

Relaxed chain restaurant for signature & build-your-own pizzas, plus sandwiches & salads. People often mention pizza, service, fresh, Pizza, customer, time, good, staff, location,


Address

12260 Yonge St #4, Richmond Hill, ON L4E 0W5, Canada

Website

pizzanova.com

Contact

+1 416-439-0000

Price rating

$ $$$

Rating on Google Maps

4.30 (251 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 12 pm
  • Friday: 11 am to 1 pm
  • Saturday: 11 am to 1 pm
  • Sunday: 11 am to 12 pm
  • Monday: 11 am to 12 pm
  • Tuesday: 11 am to 12 pm
  • Wednesday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: pizza (31) service (8) fresh (7) Pizza (7) customer (7) time (7) good (7) staff (6) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dara B. 1 year ago on Google • 64 reviews
    Friendly staff, well designed and decorated dining area, various vegetarian options such as veg based pepperoni, recommended for pizza lovers …
    4 people found this review helpful 👍

  • 1/5 Sanchit K. 1 year ago on Google • 127 reviews
    Ordered Mediterranean pizza. Too salty. The olives used were canned, and you can tell that because the olives themselves were extra salty. Combine that with the salt in cheese made it too difficult to eat. Dough doesn't feel fresh and tastes processed like dominos and pizza hut. Sun dried tomatoes tasted as if they were sick. They forgot to add basil leaves even when i aksed them over the phone and they took it down on their notes. Pizza nova is the same as dominoes and pizza hut, so dont expect freshness or authenticity. I wonder how these chains survive, their food tastes like its made in factories for dogs and pigs.
    1 person found this review helpful 👍

  • 1/5 W J. 2 years ago on Google
    Visited today Pricey and workers have bad customer service skills...very rude Especially the Owner, he's a jerk. Not sure if a cultural thing. Their too proud of themselves. Doesnt know how to talk to people and he acts so privileged. Bad attitude I will not give them business because of this ..I'll go to the burger and chinese food beside them. Anyways their pizza prices have gone up and their slices are small for $5-6.
    2 people found this review helpful 👍

  • 4/5 A S (. 1 year ago on Google • 140 reviews
    Good place hard to locate in the plaza pizza was under sause and a bit burned but the potato were nice in quantity that's why they got 4 and not 2 I knocked 1/2 for the pizza and 1/2 for the location and no open sign

  • 2/5 Saida M. 2 years ago on Google
    I asked for many diffrent toppings and I paid a lot to get a nice pizza but I got only black olives the most . I won't buy from them any more .. I guess they just want one time customers .
    2 people found this review helpful 👍

  • 5/5 Jonathan A. 1 year ago on Google • 101 reviews
    Excellent Location! Helpful and friendly staff who know how to treat a hungry customer! Pizza is always fresh.

  • 1/5 Hugojane V. 2 years ago on Google • 5 reviews
    I buy pizza all the time at different pizza nova locations. I have not had one problem to date as far as anybody giving me a hard time for not worrying a mask. All the other locations have respected the mask exemptions. Definitely don't go to this location. If you have a mask exemption, are against mask or segregation. Big Thumbs down for this location! 👎
    1 person found this review helpful 👍

  • 5/5 Ken T. 2 years ago on Google
    One of the best locations I've visited. Staff is very professional and friendly. Food is great as expected. Definitely worth stopping by this location, great work!
    1 person found this review helpful 👍

  • 2/5 Jonathan G. 1 year ago on Google • 21 reviews
    Driest pizza I've ever had. There's barely any sauce and cheese is bland and can't melt properly.

  • 5/5 Nicholas G. 9 months ago on Google • 18 reviews
    This might be the best Pizza Nova in Canada. All toppings are fresh and delicious, pizza is always cooked to perfection, and staff are simply amazing. One of them even happened to pay for the rest of my order when I forgot my wallet! Real people and good food. Hard to find nowadays.

  • 5/5 Aryan E. 4 months ago on Google • 9 reviews
    Their food is amazing 2 days ago I went there for the First time and the staff they were really nice and polite

  • 5/5 Baryalai Y. 3 months ago on Google • 7 reviews New
    Amazing carbon dough pizza, Mmmm so Yummy.

  • 5/5 Lynn L. 2 years ago on Google
    Good pizza place, please don’t give one star because u have a dumb bf

  • 1/5 Darren A. 11 months ago on Google
    Horrible service. A few of the people working there should not be. I won't be back. I would give them a negative 5 rating..but they don't have that feature.

  • 5/5 Rajiv jaigopal w. 9 months ago on Google • 3 reviews
    They make consistent pizza and the staff is generally polite. No complaints.

  • 1/5 Pouya R. 1 year ago on Google
    This place always lacks in customer service and does not care about fresh slices they will literally leave a pizza there tho whole day. They do not address u and the owner looks very upset all the time maybe if you had good customer service and cared about your customers i would not be writing this review. I hope your locations fixes there issues or closes down because you are tarnishing the proud name of pizza nova…..

  • 4/5 Chris F. 2 years ago on Google
    Their 1 topping party pizza is super cheap and it actually slaps. Definitely a go to. They do delivery or pick up, I’ve only had an issue a single time where I was delivered the wrong pizza but for the most part it’s been on point.

  • 5/5 Alex N. 2 years ago on Google
    Delicious pizza. Crispy thin crust. Generous amount of toppings.

  • 1/5 Alexey L. 1 year ago on Google
    Visited today , after 35 min of waiting time ask the on of the employees in this location what is happening with my pizza , the answer I was getting incredibly rude and frustrated ,” you buying pizza for $ 13 and what do you expect If you don’t like to wait we can give you money back , and was swearing and talking not nose but rude to the customer . This is a new way of pizza NOVA way to satisfy their customers,was buying pizza in this location for many years I noticed that every new unprofessional employee their hired has no idea how to talk to customers will address this concern to main office

  • 5/5 Varun D. 1 year ago on Google
    Server was good, pizza was fresh & delicious. Took quite a while to get the order, but that’s ok.

  • 5/5 Benjamin “PoutineLover” D. 2 years ago on Google
    I went to this delicious Pizza Nova! Pizza Nova is one of the better pizza companies because they have fresh delicious toppings!!

  • 1/5 CBON G. 2 years ago on Google
    Worst place ever. Never delivered pizza for my kids birthday party.

  • 1/5 GRACE P. 2 years ago on Google
    Terrible. Rude and disgusting attitude. They dont follow covid protocols nor do they have any good customer service. Please please dont buy from this place, make your money worth spending. Full of attitude and it goes well with the service. Disgusting. Never again. This place should go out of business.

  • 4/5 Michael M. 2 years ago on Google
    Pizza Nova is our go to pizza. It is close to our home, it is open until late hours, we like pizza with a thin crust and mix and match option allows us all to choose our favorites.

  • 4/5 Sathya G. 2 years ago on Google
    Food is good, service is good. No extra effort put in for customer service.

  • 3/5 Kevin J. 2 years ago on Google
    I ordered the pizza online, and prepaid for it. It was ready and fresh within a few minutes of my arrival - the staff were friendly and professional. Pizza tasted fine - I don't eat a lot of pizza, so not sure what to compare it to, but it was good.


Call +1 416-439-0000 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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