3/5 Nicole T. 9 months ago on Google
The
rooms
and
hotel
have
a
very
contemporary
design
and
make
the
hotel
and
rooms
very
appealing.
It
also
has
access
to
a
lot
of
eateries
in
its
central
location.
My
favorite
part
of
our
stay
was
the
restaurant
upstairs
and
the
wonderful
service
we
received
from
Noel.
The
service
from
the
rest
of
the
staff
was
underwhelming.
They
were
dismissive
and
seemed
bothered
by
questions
as
they
were
quite
short.
One
experience
we
had
was
we
noticed
on
day
2
no
housekeeping
had
came
so
we
requested
a
change
of
towels
(no
need
to
change
sheets
or
do
a
full
clean).
We
were
out
all
day
and
came
back
and
noticed
it
hadn’t
been
done.
We
asked
again
and
waited.
They
still
weren’t
brought.
Finally
after
another
reminder
they
brought
the
towels
an
hour
later.
Out
dehumidifier
was
also
full
and
needed
to
be
changed
within
a
few
hours
of
checking
in
and
was
never
emptied
during
our
4
days
there.
I
really
wanted
to
love
this
hotel
because
of
its
beauty
but
I
wouldn’t
recommend.
Although
Puerta
Azul
in
Sandy
Bay
may
not
look
as
luxurious,
the
staff
is
much
more
attentive
both
at
the
desk
and
housekeeping
and
that
is
worth
it.
Another
thing
we
weren’t
expecting
was
how
crowded
the
beach
was.
There
were
water
taxis
that
came
in
and
out
and
several
people
who
used
the
hotel
section
of
the
beach
which
made
it
very
loud
(music
playing,
beer
cans
scattered,
lots
of
children
jumping
from
the
dock).
I
realize
on
arrival
it
must
be
fully
public.
In
the
instagram,
it
is
portrayed
as
a
relaxing
private
retreat,
but
this
was
not
the
case.
If
you’re
going
to
stay
here,
be
sure
to
do
so
during
the
week
and
avoid
Fri-Sun
as
these
days
were
the
most
crowded.
I
would
go
elsewhere
if
you
can
until
they’re
able
to
fix
their
service
and
beachfront
given
their
price
range.
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