4/5 Nicole T. 9 months ago on Google
The
service
at
Puerta
Azul
is
what
makes
it
stand
apart.
The
staff
is
so
attentive,
they
know
your
name
and
are
always
available
to
answer
questions.
The
front
desk
was
wonderful
at
helping
arranging
rides/tours/etc.
we
also
really
appreciated
the
free
kayaks,
rentable
snorkel
gear,
and
being
close
access
to
a
reef.
The
food
was
also
delicious
and
the
kitchen
staff
was
equally
as
wonderful.
Where
its
ranking
of
a
3-star
hotel
stood
out
was
in
the
rooms
and
grounds.
Particularly
the
amount
of
bugs
in
the
area.
It
did
get
sprayed
on
the
3rd
night
of
our
stay
and
raked
on
the
2nd
night,
but
our
first
few
days
were
brutal
with
both
sand
flies
and
mosquitos.
Could
be
the
time
of
year,
but
I
would’ve
hoped
the
staff
could
of
warned
us.
Only
after
we
brought
it
up
did
they
note
only
Off
Deep
Woods
works
with
these
bugs
and
must
be
sprayed
all
day
long.
If
you’re
staying
in
the
one
room
garden
casita
(casa
mono)
it
is
spacious
and
the
kitchen
is
appreciated.
The
bathroom
sink
could
really
use
an
upgrade
but
didn’t
ruin
the
experience.
Please
note
the
neighbor
does
have
chickens
that
will
wake
you
up
come
5am.
We
didn’t
notice
until
we
checked
out
that
there
was
a
pair
of
ear
plugs
in
the
nightstand
drawer.
Another
thing
we
wish
the
staff
pointed
out
for
us.
Note
the
best
swimming
is
at
the
end
of
the
dock
and
not
near
the
beach,
in
case
that’s
important
to
you.
There
is
a
lot
of
shallow
sea
grass
at
the
start
of
the
beach
so
it’s
not
conducive
to
getting
in
the
water
from
the
sand.
Overall
good
stay
for
those
looking
to
be
away
from
the
crowded
scene
and
have
access
to
reefs.
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