1/5 Shara F. 5 months ago on Google
I
stayed
at
Las
Rocas
Beach
and
Dive
Resort
during
Labor
Day
week
2023.
The
hotel
forgot
to
pick
me
up
at
the
airport
even
after
confirming
my
flight
times,
so
I
had
to
take
a
taxi.
This
should
have
been
the
first
red
flag
that
there
were
issues
with
this
hotel.
On
day
#2
of
my
stay
there
was
jackhammer
construction
going
on
in
front
of
the
office
that
started
at
8am
and
went
all
day
long.
This
continued
for
multiple
days
and
was
extremely
disruptive.
I
understand
maintenance
needs
to
be
done
on
hotels,
but
they
should
close
during
construction
or
disclose
it
upon
booking.
The
on-site
dive
shop
is
poorly
run.
They
take
you
to
basic
sites
directly
in
front
of
the
resort
to
save
time
and
gas
money
and
do
not
have
afternoon
dives
scheduled
as
advertised.
One
of
the
dive
guides
is
too
busy
looking
for
lionfish
to
keep
watch
of
his
guests
while
the
other
one
at
least
tries
to
watch
her
guests
but
she
does
not
do
dive
briefings
or
check
divers
before
they
drop
in
the
water.
I
witnessed
one
guest
drop
in
the
water
without
her
regulator
in
her
mouth
once,
and
no
mask
on
another
time.
This
same
dive
guide
lets
her
guests
sit
on
reefs
and
wrecks
while
she
takes
selfies
of
them
for
extra
tip
$.
I
saw
it
in
person
and
saw
the
videos
on
Facebook.
But
what
pushed
me
to
my
breaking
point
was
that
after
breakfast
midway
through
the
trip,
I
was
told
I
had
to
either
pay
an
extra
$100
to
go
to
an
upgraded
dive
site
“Mary’s
Place”
or
sit
out
a
dive
day
because
other
guests
wanted
to
go.
I
had
already
been
to
that
site
on
three
previous
trips
and
felt
like
I
was
being
bullied.
My
experience
with
this
hotel
and
dive
shop
trip
was
so
bad
I
chose
to
leave
the
hotel
to
dive
with
a
different
shop
on
my
last
salvageable
dive
day,
and
I
literally
changed
my
flight
to
return
home
one
day
earlier
than
planned.
If
you
are
an
experienced
diver,
this
shop
is
not
the
place
for
you,
however,
it
is
perfect
for
DSD
classes,
and
new
divers
who
don’t
know
any
better.
The
one
positive
thing
I
can
say
about
this
resort
is
the
restaurant
food
is
good
and
it
is
in
close
proximity
to
other
restaurants
and
hotels
on
West
Bay
beach.
This
resort
has
a
good
reputation,
so
I
was
very
surprised
at
everything
I
encountered.
It
was
my
fourth
time
on
the
island.