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Frequently mentioned in reviews: hotel (16) good (10) parking (8) friendly (7) room (6)
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  • 5/5 Clare B. 7 months ago on Google
    We stayed here (with our dog) en route from the channel tunnel to our house near Cognac. We left the UK late, and the weather was atrocious so at midnight booked a room online for a few hours sleep. We arrived about 2am to the warmest welcome, the cleanest, well-appointed room and a huge comfy bed. I cannot recommend this hotel more highly. Great location for onward travel and we will be back every time we do this drive overnight. (The dog was very welcome and happy too.) See you at Christmas!
    2 people found this review helpful 👍

  • 5/5 Vladimir K. 1 year ago on Google
    Fresh new hotel. Everything you need for a reasonable price. Free parking on site. 30 minutes to the center by F9 bus vs 25 by car. The stop in a few steps. You can buy a ticket right at the bus stop.

  • 5/5 Amparo C. 1 year ago on Google
    From the moment we walked in we felt incredibly welcome. Staff are so lovely and fluent in English (which was great since my French is terrible at best). Internet is fast and the rooms are spotless, my only complaint is the water pressure in the shower is subpar. We had the breakfast and we really liked it, it's available from 6:30 to 10:30, we turned up at 9:30 and there was still more than enough food, the selection was lovely

  • 5/5 Rick van W. 1 year ago on Google
    Great new hotel, the receptionist was very friendly. Competitive prices. Decent breakfast. Would definitely recommend this hotel.

  • 4/5 Kay D. 1 year ago on Google
    Our first stay at an Ace hotel, and very impressed. Our room was large, very comfortable king bed, and a large well equipped with a large shower. Two desk chairs to sit and watch TV. Good choice for breakfast, including gluten free bread on request

  • 4/5 Travel for M. 1 year ago on Google
    location outside the city, good parking, very good value for money, quiet rooms, little water pressure in the shower, friendly reception

  • 5/5 marya w. 1 year ago on Google
    Great budget hotel. Lovely rooms. Pet friendly. Good breakfast

  • 4/5 jean P. 1 year ago on Google
    Great hotel, quiet and with plenty of parking. Reception staff is good and diligent. Only issue is the cot bed that they are providing, the mattress is dangerous for my liking, a small baby.

  • 5/5 Olivian O. 1 year ago on Google
    Very clean and comfy for a budget hotel. They have a well lit and spacious parking lot. Reception staff are friendly and speak English and are available all night long unlike other similar hotels.

  • 1/5 Gleday N. 11 months ago on Google
    If you ever have to cancel your stay at this hotel for reasons beyond your control, your booking will not be refunded. I booked the hotel about 3 months ahead of my trip and paid for the stay at time of booking. I was traveling to Rouen from Paris Beauvais airport, however my flight was cancelled because of air conditioners strike at the airport. My request to cancel the hotel stay and return payment was rejected.

  • 5/5 Jonathan E. 11 months ago on Google
    Clean rooms, good wifi, helpful staff. Two nearby restaurants are open on Sunday.

  • 5/5 Sukanya R. 10 months ago on Google
    We stayed two nights in a family room. It was a bit small to sleep 4 persons but the price was good. The room and bathroom were very clean and comfortable beds. The reception manned 24h and secure parking opposite the hotel was good. On the weak side only 1 restaurant nearby so eat dinner in Rouen! Breakfast for €8/person was really good! Basic but good! Communication to Rouen was excellent. So if you have a car you can safely leave it in the parking and take the bus to downtown Rouen. Good value for money!

  • 5/5 Vitali S. 9 months ago on Google
    Lovely hotel, nice and clean, all facilities are in good condition. Staff is super friendly, English speaking and 24/7 on site. Parking is secure and convenient. A couple of nice restaurants are in a very short walk.

  • 5/5 Erik V. 9 months ago on Google
    Room was basic, but the beds were good, the area is quiet, parking was free and across the entrance, and the hotel staff was friendly. And all this for a decent price. Although there is nothing in the neighborhood, you can drive to the nice city center of Rouen in 15 min.

  • 5/5 Ravindra D. 7 months ago on Google
    ACE Hotel exceeded our expectations. Impeccably clean with friendly, 24/7 English-speaking staff. Secure parking and great dining options nearby (only a few steps to NINKASI) The hotel offers all you need at a reasonable price and easy access to ROUEN city via T4 bus in 30 minutes. Fast internet and spotless rooms made for a comfortable stay. The staff's warmth and kindness left a lasting impression. We'll be back!

  • 4/5 Mike 8 months ago on Google
    You get a clean, cozy, spacious hotel room. Nothing more, nothing less. Would come again.


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