Absolutely terrible owner. Trying to cancel the membership is excruciatingly difficult. You have to give them 30days notice after the day you decide to quit. And you can't even call them to cancel, they make you go crawl over there and hand them piece of paper that says that you want to cancel. Doesn't matter it's because you're moving or signed up for another Gym. They milk you for an extra month. Just raping you one last time. They claim it's how all the franchise does it, that's BS. I've been to snap fitness in different states and was able to cancel no problem. First time i signed up, the owner complained how they don't have enough members, you know why? This is why you Cheap old man. You hide this little clause in your contract and rape people one last time.

I love this gym! Its really clean and has all the machinery you could ever want to get a good work out in. The staff is extremely friendly and even call you to give you updates on the gym. They also have a suggestions box and look over what their customers want. Also, they have WiFi so you can always connect your phone online to listen to YouTube or Pandora. Overall, if you are looking for a gym in the Round Lake Area I recommend that you come here. Great place!

Personally I am a 19 year old who isn't that fit, so I like that it's kind of a smaller gym, with an older community. Very rarely do I go and see a bunch of super fit 20 year olds making me look bad! I also like how it's clean, and I always see the employees cleaning and restocking the paper towels. On top of that, employees always answer my questions the best that they can, but also don't ever bother you unless you bug them first. Overall my Snap Fitness experience has been amazing, and I'm going to be sad to leave you when I have to go away to school in August. Keep it up! 1000/10

To take the little ones in the house

I've been going to many different types of gyms over the course of my life and I have never experienced such a great place like the Snap Fitness in Round Lake, on Wilson Road. The management are amazing! Super friendly and extremely helpful. They even have customer appreciation days! They are currently updating with new equipment and technology. They will be expanding later in the year. I can't wait! I started going to this place in October of 2017 and have never had a time where I couldn't use a machine due to people using it or the fact that it needed fixing. Breaks do occur, but the staff always makes accomodations to their members. All in all one of the best gym's I have ever been to!!

ive never been treated so horribly not only is he rude but the owner is racist as well. WOULD NOT RECCOMENDED. going elsewhere i can c y he has a 2.7 in reviews.

Dirtiest gym I've ever been to. Needs a deep cleaning. Machines are dusty and bathroom is nasty. Doesn't seem like the owners care how bad it is. The one in Round Lake in so much better and cleaner. I'll stick to Round Lake for now.

Great gym and location! Staff is great and always willing to help in any way they can! I’ve been a member since 2009 and have never had an issue! Past owner was great and so are the new ones! They had a Customer Appreciation day today with all sorts of yummy food, juice & bottled water! They had a drawing as well for a free month’s membership! GREAT PLACE & GREAT PEOPLE!! Would DEFINITELY recommend!

OUTSTANDING CLUB!!! The staff is amazing and they truly care about their club and their members! Highly recommend this location and love all the new changes to the club.

There are two other Snap Fitness locations not too far from this one, and as such I would only recommend this one if it is very close to you. Even if it is, don't expect much. The equipment has never been updated for the most part, which means the treadmills offer little more than a worn-down rotating belt. They are uncomfortable to run on. The TVs attached to the treads and the ellipticals get about 10 channels, and the big-screen TVs aren't placed at effective angles. The other equipment shows its age, and some basic things like the clocks and scale are not reliable. The place could be cleaner. The primary problem, though, is the owner. He is unresponsive and uninterested in concerns members bring to him, and is too busy combating your perceptions of the gym with his claim that it is a beautiful place to work out. He should visit a few other Snap gyms and get a reality check, though I doubt that will change his perceptions. Join if you must and if it's convenient to your location, but be prepared for aches and pains that go beyond what you'll pick up from the run-down equipment.

I love this gym! Its really clean and has all the machinery you could ever want to get a good work out in. The staff is extremely friendly and even call you to give you updates on the gym. They also have a suggestions box and look over what their customers want. Also, they have WiFi so you can always connect your phone online to listen to YouTube or Pandora. Overall, if you are looking for a gym in the Round Lake Area I recommend that you come here. Great place!

I've been a member since 2009 and have NEVER had a bad experience with this gym! It's always clean, and the staff goes above and beyond to help out! I highly recommend this gym to anyone and everyone!! Definitely a 5 star place!

i cant lose weight here cuz of the f *$king vending machines

I called to cancel my membership on April 1, 2020 but they kept charging my credit card for 3 months. When I called the owner with an evidence, he was extremely rude and refused to issue refund despite my evidence. They are very unprofessional, their equipment is mostly malfunctioning and they do not maintain anything. The roof also leaks and it is very unsafe. They just run your credit cards and don't care about anything else. They never pick up the phone even during daytime and want you to chase them down if you have to resolve a billing issue. They also have some hidden charges so beware. I had terrible experience with this location!

How is this place still in business? Look at all of the awful reviews on Google, Yelp, and Facebook. They all say the same thing... rude, unprofessional owner/manager. I have had the exact same problems as everyone else. They continue to charge for months after being asked to cancel. The person on the phone was absolutely rude, unprofessional, and generally quite awful.

I got to make this review a very simple the owner is a total jerk.

expensive for how small the gym is and how outdated the equipment is. Was a member of this gym in high school 10 years ago and not one thing has changed. Gym is also dirty dust everywhere and roof leaks when it rains in a few spots. Only reason I still continue to go is because it close to my house and no other gyms in Grayslake

If you're interested in weight training look elsewhere. They don't even have a real bench press. Barbells be damned. For $29 bucks a month you would at least hope they had all basic weightlifting options.

The gym feels like your dad's basement gym, very small and not much good cardio equipment. They require 30 day advance notification to cancel so basically they'll charge you the whole current month and the whole next month (for me an extra $100) when you cancel. They aren't very gracious about it, either, friendly though they may be when you're signing up for a membership. Not recommended.

place is great good new owners

Great staff and friendly community ! I enjoy working out in this facility and the new ownership has done a lot of updates! Love it !!!

Worst owner ever. Will charge you one more time after cancelation. Did not want to take a look at cameras when i forgot my watch and never got it back. This guy never wanted to help in any way. NOT RECOMMENDED

Too small for the price

where do i start with this review now? mean owner and bad gym also dirty as well and their equipment aren’t good either.

Very good location as far as Snap goes. Very competitive introduction and ongoing pricing. Gym is staffed above average hours but better make an appointment before stopping by.

This is probably one of the worst Snaps I've ever been to and that's saying a lot. It's tiny and cramped which I could deal with but they play the absolute worst music. It was an hour of torture to get thru the workout with my girlfriend. It was R&B mixed with some really terrible rap. The gym was staffed and despite everyone in the gym complaining the station wasn't changed. They also charge an additional $5 if you don't bring two pairs of shoes. Needless to say I will not be joining.

It’s just a good place for workout , you do your exercises and that’s it , there is no shower just a restroom and the gym overall is always clean and I love this and favorite about Snap Fitness it’s 24/7 all year everyday

No staff during staff hours stay away from this place not worth the hassle

Always clean

Dece r gym but no locker room

Available 24/7

Does driving by and flipping the bird count as visiting?

I rented the facility for a birthday party and had a great time. The staff was very helpful and accomadating. I felt that it was a great value for all that was offered. I would host another party here.

Love Very Spectacular

This gym is not 24 hrs!! Came on a Sunday night to find the gym closed but with the open sign on, tv on and no attendant 👎🏼😏

Of the three local Snap Fitness franchises, this one is usually the least crowded and their use of limited space is done well with the usual variety of machines. The repairs to some of the Cybex machines' pulse monitor handgrips are MacGuyvered together with electrical tape, but they still function fine. I understand the logistics probably don't work for this location and it's just a minor thing, but compared to the other two, this Snap uses paper towels instead of real ones for cleaning the equipment after use.

Too small but 24h/7

Recently had a baby shower here. It was great. We weren't bothered the entire time and they gave us extra time to clean up without charging us. I would definitely recommend this place for a shower or a birthday party, it's local, convenient and not to mention..very clean!!

That old lady working at the front always got an attitude she needs to go back home and take a nap cuz nobody need to deal with her attitude

Great new ownership

Good owners and staff cool club

Loving all the changes and excited for more to come!!

Bad service never answers the phone.

I love planet fitness they are cheap convenient and they have all the equipment you need

They charge an extra 5$ for not changing your shoes without any notice.

Place is small but clean.

My 7 year old granddaughter had a great time here

My grandson has been in soccer for 3 years there. He loves it. Coaches are awesome.

Several options but very pricey for the quality training provided for program participants and their instructors.

Great for indoor soccer. One field.

Great for birthday parties. Very inexpensive and good sized rooms!

Great facility for indoor sports. Clean and fun with helpful staff.

Great place to entertain the whole family!

Great facility!

Nice center for indoor soccer.

Decent facility, seemed relatively new. Lots of activities offered for all ages.

Very nice park and outdoor area for kids to play too.

Nice park for the grand kids in the yard

(Translated by Google) Excellent (Original) Exelente

Played volleyball here. Nice place

Great indoor facility for my son and his team to train for soccer!!

I like it, is very clean.

We have a good time, picking eggs!!!!

Great place for events

Awesome

Nice complex

Great place for large birthdays. Kids can run wild and burn of a ton of energy! Nice banquet rooms.

(Translated by Google) They charge everyone who comes in and the service is lousy (Original) Les cobran a todos los que entran y el servicio es pésimo

Clean

(Translated by Google) I do not understand why if we pay (a lot) property taxes, we had to pay more to have our kids use the premises. The round lake children's league does a tremendous job, organizing and maintaining the league. they are appreciated Thank you very much, 5 stars for them ***** (Original) I don't understand why if we pay (a lot) property taxes, we had to pay more to have our kids use the premises. La liga infantil de round lake hace un trabajo tremendo, organizando y manteniendo la liga. se les aprecia. Muchas gracias 5 estrella para ellos *****

The great coaches

Very relax place.

excellent facility and amazing staff. Shannon runs a smooth and efficient community event for the chamber of commerce here every year. Highly recommended for an event or sports in general.

(Translated by Google) Excellent (Original) Excelente

Very nice and cool place

Great for the community

Amazing

So glad there is a place close to home to take exercise classes!!

Great place!!

No broccoli

Fun

They have indoor soccer, basketball, and volleyball.

Indoor soccer field and gym

Love the Winter indoor soccer leagues for kids 8 and up

Gone in 5 times now during “staffed hours” to cancel my membership and no one has been there any of the times. Other snaps will not let me cancel since I signed up at this one. They also will randomly charge me $55 instead of $35 for no reason. DO NOT waste your money here. Go to zip fitness for A LOT cheaper and better equipment.

Little bigger than a master bedroom, but to the flip side, it has atleast 50% of the equipment compared to a full size gym

Having a great time being a gym enthusiast again!

Worked out here recently. My experience is always amazing. Their staff is fanrastic. Staff is awesome. Recommended.

Manager Tony is very disrespectful

Nice

Lots of machines and great personal trainers.

I love snap but this location could use some improvements for maintaining the cardio equipment. Weight machines are in good condition. Small gym but gets the job done.

Not a bad gym just don't expect much but a place to work out.

This is an awesome park. First time there, so relaxing, fun place, splash park with it. Lots of space for playing with the kids. I will be back

Fun but not much sprinkler action. Seemed there could be more. Nice area though and clean. Fun park.

It's nice to see a nice facility for our children. It is very well maintained and reasonable rates.

Very well done. Not much traffic yet so if you wanna check it out. Go soon.

While the splash pad was nice. I was very disappointed that they didn't make the playground area accessible

I will never leave RLB and the park district is the reason. Kudos to you guys!

Fun and very clean park complete with a splash pad! There is also a walking trail which is perfect for a walk, bike ride, or run!

Looks amazing! They added so much new things!

I love this playground! I pack a lunch and snacks, and let the kids have a ball. It is the perfect size, with a great variety for the kids.

They don't even sell water