(Translated by Google) Today is August 3, 2022 at 11:56 a.m. I leave Peggy sage in Valenciennes I went there to buy the base of my semi permanent because yesterday August 2 they did not have any and ask me to come back the next day. I arrive in the shop the saleswomen are two I ask if they have received the base one of the two saleswomen (blonde with long hair) says yes but it is necessary to come back this afternoon. I explain to him that I don't live nearby and that I'm going on vacation tonight. Very unpleasant, she pretends not to understand what I'm saying and retorts: it's like that and not otherwise. I will never set foot in this store again. Several people had already told me that the saleswomen are not at all at the service of the customer and this is confirmed. What is unfortunate is that this sign is not very present. I have already spent at least 300€ in this shop. I will not fail to share my negative experience on social networks because being myself in the business I find this behavior unacceptable, moreover they made fun of me when they left my husband saw him laugh. (Original) Nous sommes le 3 août 2022 a 11h56. Je sors de chez Peggy sage à Valenciennes j’y suis allée pour acheter la base de mon semi permanent car hier le 2 août ils n’en avaient pas et me demandent de revenir le lendemain. J’arrive dans la boutique les vendeuses sont deux je demande si elles ont reçu la base une des deux vendeuse (blonde au cheveux longs) me dit oui mais il faut repasser cet après-midi. Je lui explique que j’habite pas tout près et que je pars en vacances ce soir. Très désagréable elle fait style de ne pas comprendre ce que je dis et me rétorque: c’est comme ça et pas autrement. Je ne remettrai pas les pieds dans cette boutique. Plusieurs personnes m’avaient déjà dit que les vendeuses ne sont pas du tout au service du client et ça se confirme. Ce qui est dommage c’est que cette enseigne est peu présente. J’ai déjà dépensé au moins 300€ dans cet boutique. Je ne manquerai pas de faire connaître mon expérience négative sur les réseaux sociaux car étant moi même dans le commerce je trouve ce comportement inadmissible de plus elles se moquaient de moi en partant mon mari l’a vu rire.

Super

I received a very warm welcome, good advice and presentations of current offers. The shop is tidy, bright, just like the girls who took care of me.

A very warm welcome and good advice, the shop is nice and very tidy

Very nice saleswoman, nice store

On several occasions I came to make purchases in the store, we have the impression of annoying them when we ask them for advice, I asked if there was a product in store, she told me that it was out of stock, I told her that I would order it on the site, she told me no, it is definitely out of stock, even though I managed to order it on the internet, when we buy more than €200 worth of products from them , not even a small gift (samples), while by ordering on the internet always a free product and a lot of samples, even for a small order, I never benefit from professional prices, even though I tell them at checkout ... In short, afterwards we will say that we prefer to order on the internet than to have the merchants work, and quite honestly, there is reason...

Great shop especially thanks to the advisors who are very professional and attentive. Always available to inform you and explain, thank you to them ☺️

I was greeted last Saturday by a pleasant and very professional saleswoman, who took the time to respond to my request efficiently. Thanks again!

(Translated by Google) I often buy the wax from them so far so good. Last year I bought a cartridge wax device, the thing worked well, see 1 to 2 months maximum. I take it home and send it to the after-sales service. I get it back 1 to 2 weeks later, supposedly the device has been changed to nine. In short the same problem 1 to 2 months later then the confinement is there I find myself blocked. In July I bring it back again for the same problem I ask that it be exchanged and no, I am told to wait until the after-sales service does not give me a new device I cannot exchange. I am disgusted €50 wasted. According to the seller I should wait. To avoid..... (Original) J achete souvent la cire chez eux jusqu'à ici tout va bien. L annee dernière j ai acheter un appareil à cire cartouche le truc a bien fonctionner voir 1 a 2 mois maximum . Je l enmene chez eux c est envoyer au sav je le récupère 1 a2 semaine plustard soit disant l appreil a été changer a neuf. Bref le même problème 1 a 2 mois plustard puis le confinement est la je retrouve bloqué. En juillet je le ramène encore pour même problème je demande à ce qu'il soit échanger et non la on me dit d attendre tant que le sav ne me remet pas un nouvel appreil je ne pourrai échanger. Je suis dégoûté 50 € de perdu. D apres les vendeuse je devrais attendre . A éviter.....

Une vendeuse désagréable avec une voix désagréable et collante plus jamais a dans cette boutique

(Translated by Google) I bought the 3 in 1 semi-permanent varnish I strongly advise against it because after going back to the store to have explanations on the fact that it has no hold (film of varnish which can be removed the next day) nothing to me was offered as compensation except for the fact of buying a prime (but it's a 3 in 1 varnish!!!) Or the semi-permanent varnish pro .... Result I throw the varnish in the trash. (Original) J ai acheté le vernis semi permanent 3 en 1 je le déconseille fortement car après être retourné en boutique pour avoir des explications sur le fait qu'il n'a aucune tenue ( pellicule de vernis qui s'enlève le lendemain) rien de m'a été proposé en dédommagement hormi le fait d'acheté un prime ( mais c un vernis 3 en 1 !!! ) Ou le vernis semi-permanent pro .... Résultat je jette le vernis a la poubelle.

(Translated by Google) Friendly welcome! Too bad the products are not Made In France… (Original) Accueil sympathique ! Dommage que les produits ne soient pas Made In France…

(Translated by Google) Fairly limited choice in color nancial, too bad, otherwise well received. (Original) Choix assez limité dans les nancier de couleurs, dommage, sinon bien accueilli.

(Translated by Google) I leave this sign. Wise Peggy Valenciennes. Brilliant, I finally had the right method (animation) for the nails and the right products. Finished the stencil. Magical welcome. I recommend for the advice the availability the professionalism that you will not have elsewhere. A thousand thanks to Audrey. (Original) Je sors de cette enseigne. Peggy sage Valenciennes. Génial j'ai enfin eu la bonne méthode (animation)pour les ongles et les bons produits.fini le chablon. Accueil magique. Je recommande pour les conseils la disponibilité le professionnalisme que vous n'aurez pas ailleurs.mille merci à Audrey.

Great shop! The girls give very good advice, I bought all my permanent semi-permanent varnish break equipment! They even offer services to test products before purchasing! I recommend 100%

Great service!!!!! Special mention to the kind and professional salespeople Best shop

The saleswoman is just too nice! Thanks again !