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Planet Fitness

Gym Fitness center Spa Personal trainer Physical fitness program Tanning studio

One of the Most Reviewed Gyms in Royal Oak


Address

2560 Crooks Rd, Royal Oak, MI 48073, United States

Website

www.planetfitness.com

Contact

+1 248-629-9095

Rating on Google Maps

4.40 (469 reviews)

Open on Google Maps

Working Hours

  • Friday: 12 am to 10 pm
  • Saturday: 7 am to 10 pm
  • Sunday: 7 am to 10 pm
  • Monday: 5 am to 12 am
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (19) location (14) clean (14) work (10) Planet (9) Fitness (8) home (7) friendly (7) great (7) equipment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lyndsay Okragleski M. 1 year ago on Google
    Would not recommend. Staff consist of young children, especially later in the evening who are very unprofessional and rude. Equipment is not properly cleaned, if you do decide to use this facility I recommend covering as much skin as possible to avoid exposure to tinea corpus.I used this gym as a back up due to close proximity to my home though I will not be continuing use secondary to poor staffing, lack of proper cleaning of equipment and overall poor experience. Though the gym is extremely cheap I still would not return .
    3 people found this review helpful 👍

  • 3/5 Robert C. 4 months ago on Google • 21 reviews
    What can I say. Even though Planet Fitness is kind of just an adult daycare center with silly rules and limited free weights (plus no real squat racks), it remains the biggest bang for your buck as some others have previously stated. Mostly geared towards old people and women, men 18-40 years old can still get a decent workout here and in decent shape. Once you get to a point where you need specific weights/racks/uncommon machines and/or tools is when you'll probably need to switch gyms and good luck finding that around this area. Royal Oak has some of the worst gyms to choose from I've noticed. If you can get past Planet Fitness' corny color scheme, their laughable rules (which, depending on if the staff are cool or not, is how that will possibly effect you) you should be able to get through working out there pretty peacefully. Watch out for that intimidating lunk alarm! 😂
    2 people found this review helpful 👍

  • 1/5 Nyah C. 1 year ago on Google
    If i could give 0 stars I would. I Came to this gym because i was near the area. The staff at this location was so RUDE to my guest, I cancelled my membership. I will never patronize Planet Fitness again and look forward to having a better experience at another gym.
    2 people found this review helpful 👍

  • 5/5 Joe S. 8 months ago on Google • 113 reviews
    Each and every staff member here is friendly, productive, and fantastic. They constantly clean, scan badges each and every time, and are always welcoming. The owners should be on their hands and knees thanking them daily for maintaining such a great environment. If this facility replaced the back “yellow room” with more free weights and proper benches/squats, that would be fantastic (no one really uses it as is).

  • 5/5 Dominic M. 1 year ago on Google
    Members here are so supportive of each other and the coaches are very thoughtful and encouraging. It feels like everyone gets that it’s not just about the workouts-although they are intense and well worth it-but the overall benefits of belonging to a gym like this.
    1 person found this review helpful 👍

  • 4/5 Erin P. 1 year ago on Google
    My biggest complaint is that they are not open late on the weekends. The night staff are so friendly and make sure you are safe on your way out. I wish I could say the same for the afternoon/evening staff. The person I assumed was the manager based on his uniform (white man in a all black outfit/hat) was rude to me when I came in saying my profile was incomplete and acting like I should have known even when I had been coming in for over a week to this location. I already had some anxiety going in at that time with the crowds and this just made me feel awkward coming in. I will stick to my night shift crew as they are the best.
    1 person found this review helpful 👍

  • 4/5 Brandy L. 5 years ago on Google
    My favorite place to work out. Always clean. Friendly staff. They have a separate Black Card area, which includes tanning, hydro massage (which is my favorite). The Stretch, Core and 30 minute are all in their own "rooms", allowing for a little privacy. Even during the busiest of times, I can always find a treadmill. The parking during peak times is the worst part about this gym.
    1 person found this review helpful 👍

  • 5/5 Kresh Jan A. 4 years ago on Google
    I frequently rotate to three PF Locations: Bloomfield, Troy Coolidge Highway, and this Royal Oak Location. This is a good gym, it has the modern equipments (e.g. Row Machine) and super friendly staff. My only complaint is the exposed wood on their ceiling, in which the other locations doesn't have it. It feels like they are still on construction but I guess what makes this location unique. I recommend this location.
    1 person found this review helpful 👍

  • 1/5 Danyelle F. 1 year ago on Google
    My dad goes there to work out. He has COPD so outside is not really an option, and it is an air conditioned building.Oh, oops wait they turned the air up so it is even hotter. When asked about it, I was told it was because corporate told them to to save a few bucks. I was charged all during the Covid closures and can’t get a response back, though clearly I wasn’t using the facility. I would really like to hear back from someone who can actually help me and not pass the complaint off to some other person who knows zero.
    1 person found this review helpful 👍

  • 5/5 Leah S. 1 year ago on Google
    This is the best location I've been to and I'm proud to call it my home gym. The staff is very friendly and helpful. It's always clean there's ample parking and thanks to the app I never have to wait for a machine.
    1 person found this review helpful 👍

  • 1/5 Bruce H. 3 months ago on Google • 64 reviews New
    1/12/2024: Closed at 8pm. That's 2 hours early. Plenty of people here wanting to get in. Is this a new policy to close whenever they feel like it?

  • 5/5 Richard T. 5 months ago on Google • 44 reviews
    Love this gym! Just relocated to the US from the UK and this gym is great. Lots of equipment, well positioned exercise areas, clean and nice changing rooms, and the black card is great value with all the added extras. So much better than the gym I used back in the UK, and cheaper to boot.

  • 5/5 Joshua G. 5 months ago on Google • 31 reviews
    Visiting from out of town and really liked the layout of this spot. Went at 6 pm prime time and I still got to use every machine I wanted without waiting. Lavel helped me out like a boss too 🫡

  • 5/5 Orest M. 5 months ago on Google • 29 reviews
    My new favorite place to work out. Super clean many different workout equipment, especially for cardio. From machines to free weight whatever is your preference. After workout clean showers , massage or tanning.

  • 5/5 Nathan C. 6 months ago on Google • 17 reviews
    Solid gym at a great value. Clean with great staff. It’s a well run gym with good management. Equipment is ample, especially cardio machines, heavy free weight options are nonexistent beyond 60lbs though. Added more smith racks this year (which was needed) for lifting heavy. Overall, probably the best bang for your buck you are going to get gym wise.

  • 1/5 Noah B. 6 months ago on Google • 12 reviews
    There’s never any soap in the men’s bathroom, the automatic dispensers don’t work so they’ve been putting soft soap (cheap hand soap) containers out that are refilled with water so it’s all watery and no soap. So gross and unsanitary. It’s been like this since I’ve joined which is at least 2 months now.

  • 4/5 Anne F. 2 months ago on Google • 7 reviews New
    Love Planet Fitness, in general. They are very reasonable for what you get out of the membership, but don't love this location as much as some others. It is in a prime area, so it tends to be busier, and they aren't open 24/7 like they used to be. The layout is kinda weird. You have to walk through machines to get to other machines and work out areas, not very spread out. The gym is always very clean, and the staff is always super friendly. They also just added some new equipment, as well.

  • 3/5 Christopher S. 1 year ago on Google
    Club is fine, the parking is becoming a problem. The app shows traffic level was moderate, maybe 35%. I get there and the lot is FULL with several cars circling for spots. Annoyed, I drove off and had to exercise at home. The app needs to reflect how busy the club is more accurately, it has yet to be correct. It's always way busier than I'm expecting.

  • 3/5 Jed T. 3 months ago on Google • 5 reviews New
    All would be well with this gym if it wasn’t for the parking. This past year has been the worst. I’m highly considering switching gyms due to that sole issue. When I’m off work I’m not able to simply get there and get a workout in. There have been days where I’ve just had to leave because the parking lot was a disaster. It’s causing an absolute cluster and kind of over dealing with it. What’s the point in having a membership if you can’t even get in?

  • 5/5 David L. 7 months ago on Google
    We had a problem signing up online and had an issue. Kevin was great in accommodating us even though this wasn't the home gym. We later got it sorted at the home gym. Great staff!

  • 5/5 christian g. 1 year ago on Google
    Planet Fitness is the best. I run when I really don't want to, and lift weights to make my arms look better. The staff is really cool. And clean! Did I mention clean? Well it is.

  • 5/5 O P. 1 year ago on Google
    Such a clean Planet Fitness. I come out to Michigan to visit a friend and I have to say these locations don’t compare to the ones on Illinois. You can tell te staff takes pride in their work. They’re all very kind. Always looking forward to visiting the PF in Michigan.

  • 5/5 Tay D. 1 year ago on Google
    I am a new Planet Fitness member. I have the black card membership and I’ve been meaning to check out other locations in my area. But, the one here in Royal Oak, Michigan is the one that I’ve been going to for the past few weeks. This is a really nice location. Never too crowded, no matter what time of day, and the staff are always very friendly. Sarah, who I believe is an assistant manager, is super kind and will bend over backwards to accommodate the members. I brought something to her attention and she immediately addressed it. She even followed up with me a couple days later to make sure that my concerns were addressed. She is awesome and this location is awesome.

  • 5/5 Barbara G. 1 year ago on Google
    I've been going here for about half of a year now and I think I can make a proper review! This gym isn't a commercial gym, so if dropping weights or hearing people grunt is a pet peeve, I'd steer clear.

  • 4/5 team c. 1 year ago on Google
    I think this location needs the ventilation/air pressure assessed. It seems like it extracting more air than it has to offer causing imbalanced pressure. Maybe it needs a better makeup air exchange or something? It's difficult for me to work out here because I can't seem to equalize my ears again until I leave the facility. It's a little dizzying, not conducive to working out. Love the idea and location, it's generally clean.

  • 5/5 Peggy M M. 1 year ago on Google
    They make cardio fun and enjoyable to the point where I am excited to do it. From the first day, the trainers knew my name and have not forgotten it. They make a point to check in with you on your goals and sincerely want to help you reach them!

  • 5/5 Max B. 1 year ago on Google
    Planet Fitness is the best. I run when I really don't want to, and lift weights to make my arms look better. The staff is really cool. And clean! Did I mention clean? Well it is.

  • 2/5 Kayla L. 1 year ago on Google
    I’ve been going to this location for 2 years and the only think I have a problem with is the staff. Most of them are very young and are there just to socialize on the clock. Multiple times I have called the location to ask questions regarding my membership and I’ve been hung up on in the middle of conversation and just overall ignored.

  • 5/5 Nora C. 1 year ago on Google
    I was visiting a friend in Detroit this past weekend, and I worked out at this location for the first time. Very friendly staff, clean floors(!!), and the equipment is very well kept. I will work out at this location each time I visit my friend.

  • 1/5 KenB3 1 year ago on Google
    I travel alot for work, and am thankful for being a Black Card member. Knowing this, I was extremely disappointed with how this Planet Fitness conducts business. They used predatory behavior to try to get me to switch from my home gym (Howell). Also, they require eye protection to use their tanning service, then proceed to charge a collective $2.65 rental fee for the same equipment. I was flabbergasted and disappointed that they are doing the exact opposite of what the Judgement Free Zone is supposed to be. If I was a shareholder in the company (I wouldn't publicly reveal thisin a review), I would be investigating the behavior this gym conducts. The cherry on top was the body language the staff gave me for not being home based in their gym. There's a lot of JUDGEMENT and FRICTION from the staff because I refused to partake in their behavior. I highly suggest removing the mandatory eyewear protection, lower the judgemental behavior, and back away from the membership poaching tactics. It's not a good look.

  • 5/5 Mary C. 1 year ago on Google
    The ownership is excellent, they make everyone feel like that are part of the team no matter where you are on your fitness journey. Definitely recommend checking it out!

  • 5/5 Kevin S. 1 year ago on Google
    Amazing trainers! They make cardio fun and enjoyable to the point where I am excited to do it. From the first day, the trainers knew my name and have not forgotten it.

  • 5/5 Jack M. 1 year ago on Google
    Definitely recommend this studio! The team here is great! The coaches are super encouraging, with the right balance of a push and support when you need it most.


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