They've removed the cleaning stations from the gym and spin studio, which is disgusting as the equipment is dirty and not forgetting very unhygienic.

Very busy during peak hours, hence smells bad. Cleaning equipment provided, yes, but I don’t think there’s any form of reinforcement of users to clean equipment after use. Seen PTs who don’t clean equipment after their client has used it.

PureGym is the place where I chill mentally while pushing hard physically. My place.

Just joined PureGym and overall it’s ok. The application is easy and the iOS app is excellent. Equipment are adequate. The bad thing is The toilet is smelly. I think it will be even worse in summer time. Addition, all The hair dryers in the shower room are all not working. Equipment could be less dense.

Not from the area, but the good thing is you know what to expect with Pure Gym. Friendly staff, nice atmosphere, equipment is varied and of good quality, it's clean...well just like my home gym.

As a new Tunbridge Wells resident and new pure gym goer. I’m really disappointed. BASIC hygiene and staff checking equipment must be a standard for all gyms. Pure money stingy money saving from this company. It’s a chain after all

Really enjoyed my evening work out 💪 hit my goals so pleasure to work out in a nice clean tidy gym felt safe a secure there as you can not just walk in other people where polite too

It's great when it's not busy but as it's the only budget friendly gym in town, it can get rammed and nothing is available on the gym floor. I tend to only use the classes which I really enjoy depending on the instructor. Kim and Aaron are amazing and so motivating ⭐️

Good gym, nice staff. Facilities are in need of updating and refreshing.

Good place to excersie, staff listen to feed back and act well on it. Need to choose the right times to go as it can get quite busy. However, a great place to excersie.

Joining was easy and the monthly amount was good. However, due to the location of the gym it's £2 everytime I park my car which amounts to another £40 per month on top of my membership making it expensive. I have never see so many people using their mobiles on hands free in a gym before. Management make no effort to deal with this which is frustrating. Also, very loud members talking in a foreign language is really intimidating occurs daily, again should be dealt with but isn't. The TV screens have been turned off due to cost saving which leaves just music playing which isn't great. They facilties are good but the environment needs improving. Lack of care from staff and an inability of being able to see through members eyes to measure their experience. The drinks are way overpriced. £2.20 for a Lucazade Sport, I can buy the same drink from Savers on the way back to my car for £1.40, why would I buy it here?

Staff and instructors are always ready to assist. 24/7 service

Good spacious gym with nice people all the time

That's smell inside it's awful... 🤢 Plus they removed the hygienic station with paper so no one anymore can disinfected the equipment after use...imagine the bikes after people sweat 🤢 the equipment are awfull disgusting. Cancelled my membership. No more pure.

Excellent value for money, friendly staff and clean facilities

Not great, really random set up across multiple floors and areas. Obviously done their best with the space they have but just not a great building to house a gym. This is only my opinion. Staff seemed friendly and helpful enough

Great gym, a lot of space and different machines. Classes are great!

I joined PureGym at Tunbridge Wells last week. First time in a Pure Gym, I have been a member at numerous gyms in London over the years but never had one that provides so much for such a low price. (Yes, I know that sounds like I am part of their marketing team, but I’m not). Everything was clean and well catered for. I have been going during the afternoon and it wasn’t very busy at all. The machines are modern enough and there are plenty of them. The gym is set over three floors with the lower ground floor being where the classes are. When this is not being used for classes it’s a massive area to do stretching in. The 1st floor is cardio and well catered for with many machines. The ground floor is where all the weight machines are and lots of free weights too. The staff seem to be doing a good job. I did see that a customer had clearly lent his access to a friend but the staff had caught him so were barring the account holder which is fair enough. Thoroughly recommend this place. Not been during peak times yet or done any classes but will feed back once I do. Steve, Tunbridge Wells

Really love this gym. Staff are all very friendly and always willing to help and advise, equipment is good and plenty of it too. At £21.99 a month you wont find a better quality gym anywhere near this price. Highly recommended.

Great Gym, Busy at times! Very affordable and friendly vibe from staff and other members.