Thaproban Pavilion resort and spa is a fantastic place. the rooms are very comfortable. the staff is amazing. they are friendly and attentive. this hotel is all that we are looking for. they are pet friendly and our sweet dog really enjoyed our stayed there. we recommend it

A lovely hotel, we had a big comfy room, well decorated. Only complaint would be the shower could have been a bit stronger. Stunning views of the ocean, and only a short walk to the beach and bars and restaurants nearby. Staff were friendly and efficient without being overbearing. Food at the restaurant was nice and compared well with other local options.

Rooms are huge. Had a great view of the rocks where the ocean hit. No actual beach but since it was raining when I was there, pool was more than adequate. They did offer a free shuttle to their sister hotel which was beach front but didn’t get the chance to try it. Intermittent power in the morning due to thunderstorms. Staff are friendly and eager to help. Food was on the expensive side, considering the quality. Not sure if this really qualifies as a 5star but they try hard.

Not a 5 star hotel, maybe a 2.5 or 3 star hotel at best. 5 stars insinuates service. I would strongly recommend against staying in this resort, especially for more then one night. The food is aweful at breakfast -DO NOT GET THE BREAKFAST INCLUDE PRICE- service is so poor it is almost inconceivable. Everyday was a challenge to acquire clean towels. They have two pools yet they only give you one towel per person. Shower and pool- you only get one towel. The decks are falling apart there are nails sticking out everywhere - my son got a bad cut on one of the loose nails sticking out of the deck and instaed of the hotel staff helping him with the cut they choose questions my wife as to how it happened so the wouldn't get sued or bad press as my wife was helping my son clean his wound... What a joke this place is. They offer a complementary cart ride to the other sister hotels, but you are better to walk it's much faster and less frustrating then waiting for the cart to arrive. ALSO DO NOT RENT THE ROOMS IN THE COURTYARD, IT S LIKE A DUNGEON THERE ARE NO WINDOWS iIN THE ROOMS, JUST THIN DOORS THAT DO NOT BLOCK THE SOUND FROM THE ECHOING OUTSIDE HALLWAY. All in all the worst hotel experience we had in Sri Lanka.

If you perceive this place as 5 star hotel than sorry to dissapoint but it is not. Staff is very attentive and friendly, hotel is in lovely spot with stunning sunset view, rooms (the ones with sea view) are spacious and nice. On the other hand it needs a lot of investment and refurbishment, food is bad (especially breakfast which are unacceptable for even 4 star hotel) , a/c in the room barely working. Hotel has a great potential but lacks the flavour. Those creepy bars decorated with empty bottles (see the pictures) need urgent attention. Locals (who are not hotel employees) say that owner comes only 2 times a month so I dedicate this review for him ;)

Warm welcome was given . But when it was departure time they were not polite. Very money oriented. Even they didn't give an invoice. They promised to email but till now did not send the invoice. Called 3 times to get the invoice various times were promised. Nothing happened. Departure time there was no one to help to take our baggage. But Warm welcome was given . Ist thing as we went even before the welcome drink they wanted the payment for the rooms. Their were so many to welcome. But when were leaving we were not happy at all. Very sorry to write this review. Mind you we have been to so many hotels even 5 star ones but we were treated as Kings in those places. We didn't go to this hotel free of charge. We paid in full all the amounts that they requested. The management of Thaproban pavilion Resort please see to your hospitality team. God bless you

We stayed at the hotel for about 3 days, it was excellent, the service was good, the room was equipped and comfortable with a stunning view of the sea and the pool, the pool was clean and inviting, we had a great time! The customer service manager is a lovely guy, helped with everything and all the other staff are nice people! Thank you very much for everything, we would love to come back again!

The best place I've ever stayed in galle so far. The staff was very friendly and everyone greets with a smile every time. Little to no cons here and the facilities and cleanliness is top notch. Really worth the price and highly recommended.!

A Mixed Experience - 😀Exceptional staff and 😡Disappointed Spa I recently stayed here and overall it was a memorable time thanks to the exceptional service from the front desk staff, namely Mr. Arun, Mr. Chnadana and Mr Tharanga, the restaurant and bar manager. Their dedication and customer service were outstanding. Chandana promptly addressed my feedback regarding the Spa and Arun efficiently handled other matters, including transport arrangements. Tharanga, from the first day of our short stay, went above and beyond, arranging meals not on the menu. A special mention is deserved for the 4 AM early check out, Tharanga thoughtfully organized our breakfast, a decision that proved worthwhile. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 However, my spa experience was stark contrast. It was the worst treatment I have ever had. The lack of professionalism, cleanliness and adherence to basic standards were notable issues. There was a serious deficit in privacy, no designated shower area and inadequate space for changing. Bad thing was, my friend faced harassment in the spa, an issue that can’t be rectified with discounts or complimentary services.As wellness professionals ourselves, we strongly recommend completely improving the way the spa operates to meet universal standards.Taking consents before treatments is a simple yet crucial step that could prevent such incidents. It’s is essential to recognize that clients from various cultural backgrounds expect and deserve a hassle free and universal standard spa experience. I hope these concerns are addressed promptly to enhance the overall satisfaction and safety of all.

Just had a wonderful stay at Thaproban pavilion resort and spa. The staff was incredibly attentive and went above and beyond to make sure I had a comfortable and enjoyable stay. The food was also delicious, with a wide variety of options to choose from. I would highly recommend this hotel to anyone looking for a great place to stay.

I travelled here with my 7 year old daughter who made friends with everybody. We had the most fantastic experience. All of the staff are extremely helpful, welcoming and friendly! I can’t remember all of their names, Dilrukshi and Lahiru looked after us so well. Our room was very nice and comfortable with everything we needed during our stay. There was a great choice of breakfasts that are of very good quality. I would highly recommend to stay here to anyone visiting the area.

Excellent view. We chose the suit room and it was an excellent choice. You can enjoy the sound of the sea while zipping a hot coffee out in the balcony. They have roof top bar which would give you a much better view. It's calm and the staff is very helpful and friendly. They also have 2 swimming pools, a game room, and a spa. Food was great. I love the hotel theme and colours. Really happy about choosing the hotel. Love it!

The most horrible service staff. The entire hotel stinks awful 😩. Overcharged for food and water. If possible, please avoid. Would give it less than one star.

Amazing resort. The hotels interior is done well and uniquely. The view is just perfect, you can feel the sea vibes, feels to be somewhere in Greece. One of the most beautiful places to be in.

The food and the view are great for the price. Staff are very friendly and helpful. You have to go to the back from the main street. The hotel borders a beautiful rocky coastline. If you want to visit the beach, there is a beach house and they will take you there in their club car.

Nice and calm environment. Beautiful architecture and colours. Supporting staff. Suggest to include a Bathroom table top for accessories and lighting for the dressing table

The location of the hotel was just amazing. The room service was also quite good. It was a relief to walk in such a quiet and peaceful environment. The rooms were clean and sanitated. Staff was friendly and professional. Definitely will come here again.

Super spacious rooms, seemingly each with own spa. We enjoyed our 1 night very much. Being a recent build rooms are very well appointed with spa, quite modern electrics, safe, etc. They are very clean, new beds comfortable, the food and service are both good. 😀😀

Food and Views are best for the price. Staffs are so friendly & helpful. Have to go deep from the Main Road. Hotel is adjoining with beautiful rocky shore. If you want to visit the beach, they have beach house and will take you by their club car.

Thaproban Pavilion Resort & Spa offers a picturesque beachfront getaway with comfortable accommodation, a range of facilities, and a serene ambiance. While the service may have occasional lapses, the overall experience is generally enjoyable for those seeking a relaxing stay in a tropical setting. However, it's always recommended to check for the latest reviews and updated information before making any travel plans.

I stayed there with 2 of my besties on half board basis. The hospitality food staff swimming pools room environment beach was the best I had after a long time. That was my first time in galle and loved it. Highly recommended for u all. Gonna visit it again with my family too. Thank you so much for the love and hospitality.

This is my second time staying at Thaproban and the experience has always been really wonderful. The hotel and rooms are gorgeous. The pool is such a treat. We had an incredible sea food fiesta and it was easily the best meal of the year for me. Fresh fish, prawns and lobsters to feed a family and we were all so happy. The staff is extremely thoughtful and friendly. Will totally come back again and recommend this place to anyone. A memorable stay in Unawatuna.

Amazing experience worth and totally reasonable price for 5 star quality. Our room opened onto a salt water pool with amazing sunset view. They even organize a buggy to take you to their beach front cafe and deck. The food at the hotel restaurant where breakfast is served was simply amazing. We paid around 8 euro for the best tuna steak we've ever had. Bravo to all the staff. Thank you for an unforgettable experience!

The hotel staff were very helpful, courteous. The food was also quite good, especially the breakfast spread was delicious. Strongly recommend!

Many things to say and difficult to cover all 1. Acceptional view from the sea view room - ocean, stones, waves! Amazing 2. Small and hospitable. Unlike Araliya Beach Resort in the nearest neighborhood you can get personal service here 3. Unique design - you will fall in love at first sight 4. Amazing sea food during all dinners we had 5. The greatest team. There were a number of opportunities to sea how the team cares about there guest during your stay. I have never met such care for the guests

Beautiful hotel with lovely beach front rooms...definitely had a very memorable stay with them special thanks to the staff and specially chamara for making sure every request was met and also lakmal for his great service..

The hotel is the perfect place for anyone who wants to relax and enjoy healthy yet delicious meals. The staff is very attentive and helpful. The beach right at the border of the hotel,is ideal for sea bath

Not satisfied with our stay at this hotel. Room maintenance was poor where our Air conditioner was not working properly. Not worth for the value you pay, the buffets had very less options to try out and food was not tasty either. However their rooms were spacious and staff was helpful.

Didnt end up staying there (yet) due to covid. But was very impressed by Sydney's responsiveness through whatsapp and helpfulness about the process of getting the approvals needed for quarantining at a Level 1 hotel.

Food and the service is really good. Even the rooms are on a really good condition. They do have a friendly staff.

The positives The room I had was quite large, had a balcony with the sea 10m or so away and a work desk that I could face the sea whilst I was WFH. Room was facing south west, so enjoyed 14 nights of wonderful sunsets from the comfort of the balcony. I really liked the size and view of the room during my stay. Really quiet and peaceful, due to COVID the hotel was used as a quarantine hotel, so hardly bumped into anyone. There was a 10m pool just below my room, which was very well kept. Hotel staff were friendly. Food was good, but I felt the quality dropped nearer the end of my stay. Possibly due to less customers there so not fully restocking. Not many options either. It was nice of the kitchen manager to make sure there was lamb for my last night there (I had enquired about the lamb several times before). The negatives What annoyed me most was the charge for dropping me off 6km away was extortionate, 5 times more than other options at US$15, around £10. I understand a hotel needs to make money, but that was just too greedy. Understandable if the vehicle was a BMW 7 series or S Class, but an old passenger van... Room was a little shabby. Sofa had lots of stains. Some parts of the wall inside the room crumbling. Room door was very flimsy and did not close/seal properly. Problem with ants there too, but it was a little fascinating watching them, if only they did not run so fast! Internet service was terrible, I think they were too cost cutting to get a good package (charge was US$80 per night, plus taxes, plus around US$20 for daily food), so the whole stay I was not able have good conference calls and not being able to do internet based tasks quickly. For reference, the speed was 1mbs up and down. The only thing 5 star about this hotel was the prices. Other than that, it should be rated as a 3 star. Conclusion Main positive was being so close to the sea and the beautiful sunsets, but charging 5 star prices for a 3 (possibly low end 4 star) is too much for me to stay again in the future. They would either need to provide a true 5 star product (can easily be done but will cost a good amount and plus the long term 5 star maintenance) or reduce prices to the 3 star level. For reference, there are lots of similar quality rooms around the area, those charged a more down to earth rate.

Nice service , very friendly staf, brilliant view

Nice place for sea lover...

Thaproban Pavilion Resort & Spa is a recommended place for who is looking for 10/10 vacation. The rooms were clean and comfortable. All the staff including Restaurant, Reception, Room services and Security are really friendly and attentive for both locals and foreign guests. Excellent staff service. The restaurant has great food, the breakfast buffet was top of the class with both local dishes and western dishes. The swimming pools and the beach (private) are clean and safe with great views. A well spent weekend worth every cent spent.

Hotel was good, staff very nice and helpful, but not meeting our expectations of a five star hotel: cappuccino not included in breakfast, cleaning only on request, mold in the bathroom

Great hotel in a really good spot in Unawatuna. There are 2 pools, one is sea water the other not. There are different rooms and due to the difficulties with the Wi-Fi and my husband needing to work we tried 3 of them. The standard room is spacious and has everything you need. The suites are really big. The staff are incredible, helpful and friendly. The head Chef would always come to check how our food was (as we went half board) and on the one occasion I did not like the food he came to offer me some alternatives. The food on the half board menu was good, be warned though the portions are really BIG. We did expect a private beach after looking at the hotel pictures, but it does not have one. There is a little man made sand area next to the rocks but this was not a problem as they have a golf cart which can take you to their sister hotel Thaproban Beach, only a few mins away. Make sure you check out the roof top bar and watch the sunsets there they are stunning!! Suggestions: 1) on the half board menu have more traditional Sri Lankan foods. 2) The price of a one way taxi from the airport through the hotel was ridiculously expensive. They charged us 80$ when we got a private taxi back for just 52$! 3) Inform clients of the power cuts and interruptions to the Wi-Fi before they arrive not the day they arrival! Overall it was a good place to stay, we stayed for 2 weeks which maybe this was too long as all of the other guests stayed for a maximum of 4-5 nights. Special thanks to our room cleaner, Eshan our waiter and all the other waiters. Also the Head Chef. Thanks for having us.

We had a very pleasant stay. Rooms are cozy, big and clean. Friendly and polite staff, tasty food, 2 swimming pools and the most beautiful sunsets in Unawatuna can be seen here. Thank you for having us.

5 reasons to avoid this hotel: 1. They overcharged usd200 from the card and never gave us money back promising to refund it before I left 2. Broken furniture, mould, layers of dust, dishwashing liquid in shower gel bottle - all this is included in your usd190 per night seaview room 3. Dangerous decking at the swimming pool area - not human friendly old wooden boards that keep breaking any time your step on them. Rich in dust mites outside furniture. 4. Dirty dishes in the restaurant - our table was served 2 days in a row with the same plates with the same oil spots on it. If you don’t enjoy food poisoning and eating poor quality food for the price of 5stars European hotel - please avoid eating here 5. Rude and disrespectful General Manager of the hotel has no idea of what customer service is. He will generously suggest you a free glass of water and cup of coffee to settle the hotel errors and poor quality, and if you are not happy with that be ready to the hostile and rude attitude (basically was shouting at me in the hotel lobby!!) 6. Picture evidence attached 7. Very simple … do not stay at this hotel. Totally disgusted with my experience.

Cool place for a day out with your friends. They have a gaming area with a pool table, foosball table, carrom board and cable TV facilities. Also you can use the gym. Aesthetically appealing environment. Pool is rather small. It has sea water. And the second pool is under construction. They give a welcome drink, lunch buffet and evening coffee with a piece of cake. Those tasted alright. Overall it was a good day out considering the price you pay, although you can't call it a five star experience 🤭

Awesome Place and Staff is Very Friendly & Helpful. Will definitely visit again. We really enjoyed our stay

Food and Views are best for the price. Staffs are so friendly & helpful. Have to go deep from the Main Road. Hotel is adjoining with beautiful rocky shore. If you want to visit the beach, they have beach house and will take you by their club car.

I stayed there with 2 of my besties on half board basis. The hospitality food staff swimming pools room environment beach was the best I had after a long time. That was my first time in galle and loved it. Highly recommended for u all. Gonna visit it again with my family too. Thank you so much for the love and hospitality.

A fantastic resort if you’re looking for that peaceful getaway with stunning views, amazing staff and a hotel that serves fantastic meals! So much attention to detail and excellent service from the staff!!

Unique view. Spacious rooms. Friendly service. Good food.