1/5 Martha N. 3 years ago on Google
I
am
sorry
to
say
that
my
brother
who
passed
away
at
this
hospital
and
his
family
did
not
have
a
pleasant
experience.
My
brother
was
hospitalized
due
to
COVID.
When
he
passed
away
the
doctor
who
was
in
attendance
Doctor
Anteneh
did
not
have
the
courtesy
to
walk
to
my
brothel's
wife
and
his
children
who
were
waiting
outside
the
hospital
to
let
them
know
of
his
condition.
He
simply
called
her
on
the
phone
and
said
without
empathy
that
her
husband
my
brother
have
passed.
It
was
so
rude
and
insensitive.
Please
show
empathy
for
the
family.
Money
is
not
everything.
They
were
quick
to
ask
my
brother's
family
without
any
explanation
as
to
why.....
2nd
after
my
sister
and
I
arrived
in
Addis
and
after
the
funeral
of
my
brother
we
called
the
owner
of
the
hospital
to
ask
if
we
can
talk
to
him.
My
first
interaction
was
with
the
receptionist,
when
I
asked
her
if
we
can
talk
to
the
owner
of
the
hospital
and
also
doctor
Anteneh.
She
asked
us
why?
I
explained
to
her
my
brother
was
a
the
hospital
and
that
he
passed
away
and
that
I
would
like
to
understand
how.
The
receptionist
has
no
empathy.
She
said
here
is
the
number.
No
word
of
sympathy.
Then
I
called
the
owner
of
the
hospital.
I
said
the
same
thing
and
asked
him
to
meet
with
him.
I
also
asked
where
the
hospital
was,
he
said
you
are
asking
me
the
address
of
the
hospital?
And
you
want
to
know
about
a
patient
whom
you
did
not
see
at
all.
I
said,
we
may
not
have
seen
him
but
we
talked
to
him
via
phone
since
we
were
overseas.
He
also
did
not
show
any
sign
of
empathy,
no
word
saying
so
sorry
about
your
brother,
we
have
done
all
what
we
could.
Oh
No,
instead
he
was
on
the
defensive,
all
we
wanted
to
hear
was
how
our
brother
was
treated.
I
would
not
recommend
Yerer
hospital
to
anyone
with
COVID.
The
only
positive
thing
was
a
young
doctor
called
Tsion
who
showed
us
empathy
and
concern
and
continuously
answered
our
phone
calls
and
shared
the
status
of
my
brother
with
us.
I
called
her
after
my
brother
passed
and
she
answered
the
phone
and
explained
what
happened
to
him
and
answered
any
questions
we
we
had.
Having
said
that,
the
rest
of
the
hospital
staff
including
the
owner,
the
receptionist
and
Doctor
Anteneh
were
very
insensitive
and
unsupportive
and
were
not
willing
to
answer
any
questions.
Dr.
Anteneh
was
not
only
unsupportive
he
was
rude
and
did
not
care
and
did
not
know
how
to
share
bad
news
with
our
family.
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