1/5 Larissa R. 2 years ago on Google
(Translated
by
Google)
I
had
bought
it
before
and
had
great
experiences,
but
today
I
had
terrible
service.
I
placed
my
order
at
19:07,
they
replied
asking
for
the
address
and
40
minutes
passed.
at
19:50
they
send
me
a
press
asking
for
the
payment
method,
I
imagined
they
were
about
to
come,
but
no,
the
attendant
returns
me
saying
that
it
would
be
55
“minutes”
for
my
order
to
arrive.
that
is,
it
was
40
minutes
after
I
placed
the
order
for
her
to
answer
me
and
say
that
she
was
forwarding
my
order
to
the
kitchen
at
that
moment,
and
she
justified
the
act
by
saying
that
there
were
other
customers
in
front.
I
was
upset
with
what
happened
because
I
was
already
being
attended,
I
was
ignored
for
40
minutes,
I
was
not
informed
of
the
delay
and
I
was
still
judged
as
wrong,
for
having
other
requests
in
front
of
me.
disrespectful
to
the
customer
;(
(Original)
já
havia
comprado
anteriormente
e
tive
ótimas
experiências,
mas
hoje
tive
um
péssimo
atendimento.
fiz
meu
pedido
as
19:07,
me
responderam
solicitando
o
endereço
e
passaram
um
prazo
de
40
minutos.
as
19:50
me
mandam
prensagem
perguntando
a
forma
de
pagamento,
imaginei
que
já
estivessem
prestes
a
vir,
mas
não,
a
atendente
me
retorna
dizendo
que
seriam
55
“minutinhos”
para
o
meu
pedido
chegar.
ou
seja,
foram
40
minutos
após
eu
fazer
o
pedido
para
ela
me
responder
e
dizer
que
estava
encaminhando
o
meu
pedido
para
a
cozinha
naquele
momento,
e
justificou
o
ato
dizendo
que
haviam
outros
clientes
na
frente.
fiquei
chateada
com
o
ocorrido
pois
eu
já
estava
sendo
atendida,
fui
ignorada
por
40
minutos,
não
fui
informada
do
atraso
e
ainda
fui
julgada
como
errada,
por
ter
outros
pedidos
na
frente.
um
desrespeito
com
o
cliente
;(
