1/5 Andrinna L. 2 years ago on Google
When
we
first
entered
the
room,
we've
got
a
big
welcome
by
a
HUGE
cockroach
which
was
fying
around
us.
The
washroom
is
very
smelly.
and
the
AC
is
not
working
properly.
So
we
went
down
to
the
counter
and
told
them
about
the
room
condition.
The
both
receptionists
were
showing
us
the
ignorance
like
we
were
disturbing
them
on
their
stuffs.
And
they
just
simply
give
us
another
room
key
without
any
apologies.
So
we
went
to
the
second
room
given.
This
time,
we
saw
alot
of
ants
walking
around
the
towels
and
doors.
We
were
frustrated
and
we
went
directly
to
the
counter
again
saying
we
want
our
deposit
back.
And
we
were
being
asked
:"
what
do
you
mean
你现在是什么意思"
in
a
very
rude
way.
Next,
the
receptionist
told
me
okay
we
will
spray
before
giving
you
the
third
room.
So....do
you
mean
that
if
there
is
no
customers,
you
won't
even
take
care
of
the
hygiene?
So
when
customers
check
in,
only
you
guys
told
me
you
guys
will
spray
and
mop?
This
is
the
3rd
times
I
have
been
changing
rooms
in
a
hotel!
Dear
Place2Stay
Sri
Aman,
how
do
you
expect
tourists
/
locals
to
stay
here
with
those
insects
and
stinky
smells?!
Excuse
me,
I
pay
for
good
service,
good
hospitality
and
of
course,
good
hygiene
and
good
hotel
environment.
You
guys
don't
deserve
a
star.
0/5.
Conclusion:
Room
is
smelly,
dirty.
HOT
AC.
Wifi
is
not
working
AT
ALL.
Rude
receptionist.
Not
even
helpful.
No
more
next
time.
Choose
to
stay
in
here
if
you
want
your
days
and
nights
to
be
accompanied
by
cockroaches,
ants
etc.