H&L Rapid True Value image

H&L Rapid True Value

Hardware store

👍👍 MY FIRST TIME well never but the Last , it's really a different for the hardwares I'm use to , and it was Expensive was I thought it would be 😉 Great customer service , and the Staff very alert ,It's an Great place to get Paint 🎨 Household Supplies etc Still a great place to shop have alot of stu... People often mention store, items,


Address

Fairview Shopping Centre, Bogue Industrial Estate, Montego Bay, Jamaica

Website

www.hardwareandlumber.com

Contact

+1 876-618-0829

Rating on Google Maps

4.00 (668 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 6 pm
  • Sunday: 9 am to 3 pm
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: store (7) items (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Sher S. 1 year ago on Google
    Customer service is lacking here. If you're not who they think is a big spender they're not even going to look at you even if they clearly see you're looking for assistance. The guys that stock the shelves are helpful though, but the sales reps are garbage. They have a wide selection of items and the prices are competitive. That's why I give them 3 stars.
    2 people found this review helpful 👍

  • 3/5 Asha-kay B. 1 year ago on Google
    Firstly, the quality of products are great! But the price, not so much. I am willing to pay a little extra but the cashiers at the front exit tend to act as if customers are bothering them to cash out. The warehouse guys are great (when collecting at the back).
    2 people found this review helpful 👍

  • 5/5 Shadz S. 5 months ago on Google
    MY FIRST TIME well never but the Last , it's really a different for the hardwares I'm use to , and it was Expensive was I thought it would be 😉 Great customer service , and the Staff very alert ,It's an Great place to get Paint 🎨 Household Supplies etc Still a great place to shop have alot of stuff for Christmas season
    2 people found this review helpful 👍

  • 3/5 mellisa S. 1 year ago on Google
    Have most house hold item& electronics and things for gardening and repairs on all types of jobs need to be done. But sometimes they are too pricey and some items the quality is lacking. I was pleasantly surprised at how this store handle my return product, I bought a water hose and within 3days it split , I took it back to the store with the receipt and they took it and ask me if I want refund or exchange I took refund . There was no hassle, or interrogation. I feel good leaving the store and will continue buying products there.
    1 person found this review helpful 👍

  • 2/5 Courtney W. 5 months ago on Google
    Customer service is horrible. One cashier with a long line, I will not go there again unless nowhere else open..
    1 person found this review helpful 👍

  • 4/5 Carl W. 1 year ago on Google
    Really wide range of items. A very comfortable and organised environment with friendly, helpful and informed staff. Great shopping experience. Also competitive prices.

  • 5/5 Antony S. 3 years ago on Google
    Good store for house and job needs. Prices are reasonable, especially for some light LED fixtures I was looking. Paid 16240 JMD for a dozen of them. Great price and I am going to install in my new apt. There is also sufficient space behind to accommodate a remote control receiver !

  • 5/5 Sasha S. 1 year ago on Google
    Fagas has good customer service. Mr. Fagan goes.above and beyond for the immediate & surrounding community!

  • 5/5 Ms.Shand 1 year ago on Google
    Nice place, you can find pretty much all you might need for some sort of house renovation.

  • 4/5 Paula J. 2 years ago on Google
    Very convenient place to shop with a variety of stuffs to get,eg household items, electronics,tiles,farm and whole lot of stuffs.

  • 3/5 Gian-Reto R. 11 months ago on Google
    The place is nice and has good prices. However the service of the stuff is really bad. Some dont care for you at all and others just are not really interesstes in selling and are really slow and not motivated... The potential would be there but they need better workers.

  • 5/5 Hopegay W. 1 year ago on Google
    Convenient, reliable and surprisingly AFFORDABLE. Everything under one roof. Remember to sign up a customer card- the discount given isn't bad at all.

  • 5/5 Ann Marie V. 1 year ago on Google
    Wide variety of items. The store is spacious. I am going to sign up to be a member as I am planning to do a little home improvement.

  • 4/5 Ainsley E. 4 months ago on Google
    Rapid True Value is your one-stop destination for all your home, appliance, and building needs. Whether you're looking to enhance your living space or spruce up your surroundings, this place is fantastic. The store is spacious, making it convenient for customers to navigate, and it truly lives up to its name by offering genuine value. Operating seven days a week adds to the convenience. Despite its many merits, one notable drawback is the occasional lack of preparedness for the high volume of customers. During my visits, I encountered unexpectedly long lines, even on non-peak days. However, the efficient cashiers worked diligently to move the queue along swiftly. It's worth noting that the issue seemed to persist throughout the day rather than being confined to specific peak periods. Overall, True Value delivers quality items and products. With better preparation for customer volume, it could further elevate the overall shopping experience.

  • 5/5 Samantha R. 7 months ago on Google
    Mr Brown the manager has made shopping with Rapid so easy. He people skill is above expectation and goes above and beyond. The staff overall are really helpful and polite.

  • 4/5 Earlymay N. 5 months ago on Google
    I went in to Rapid True Value to buy a sheet of Decorative Ply board, which I noted at the front entrance of the store a couple weeks ago, nothing excited. friendly Staff. I must add I white washed the Ply myself.

  • 4/5 Jonathan K. 4 months ago on Google
    It is a great place to get all of your home and hardware supplies and it is conveniently located in a mall complex with varied amenities

  • 3/5 Whiterock M. 1 year ago on Google
    Service can be slow. Staff not as knowledgable. Most staff new info on products not always available. Staff polite helpful. Some products, eg gardening tools not value for money. Paint Guy alwsys helpT Products tend to be pricey. Centrally located with lots of parking. Hours are flexible open 7 days per week I Recommend. But shop around price difference sometimes $1000

  • 5/5 Mark E. 4 months ago on Google
    Friendly and helpful staff. Price is reasonable and things are easy to find.


Call +1 876-618-0829 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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