3/5 Preston H. 1 year ago on Google
Rooms
were
ordinary
and
lamp
stands
needed
replacing.
Understood
the
"going
green"
vibe,
but
it
is
clearly
a
process
in
the
works.
The
Japanese
restaurant
had
great
atmosphere
but
the
food
lacked
flavor
diversity.
I
mean
how
does
beef,
chicken,
and
seafood
ALL
TASTE
the
same?
It
made
our
Asian
dining
experience
less
than
authentic.
There
are
currently
no
rooms
clustered
specific
for
non-smoking
guests.
This
was
the
worst.
Also,
the
televisions
worked
like
an
old
school
satellite
service
with
no
ability,
from
what
I
could
tell,
to
see
updates
for
daily
activity.
Event
highlights
seemed
to
be
mostly
poolside
trivia.
We've
visited
Jamaica
6
times
and
this
stay
was
the
poorest
show
of
welcomed
fun
in
the
sun.
Positive,
the
hotel
was
immaculate.
The
fragrance
in
the
lobby
should
be
in
the
marketplace
-
amazingly
clean
fresh
tropic
-
5
stars.
Staff
were
well
trained,
courteous,
helpful,
and
stellar
performers.
The
staff
performance
made
any
negative
experience
extremely
bearable.
They
were
all
fantastic
service
leaders.
Clearly,
the
issues
we
experienced
are
at
the
highest
levels
of
management.
Interestingly,
the
trip
from
the
resort
to
the
airport
echoed
this
review
by
guests
we
didn't
know
or
had
any
relations
with
except
for
a
welcomed
ride
to
the
airport.
This
hotel
could
be
the
"It"
resort
when
attention
to
detail,
both
for
its
green
theme
and
the
more
common
wish
list
items
every
tourist
desires
are
improved.
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