The subway on Lansdowne ave had the most awful customer service I’ve ever experienced.we were in the drive thru for more than 15 minutes just waiting for our order to be taken, she didn’t upswell anything ,didn’t ask us anything about what we wanted,her attitude made me want to leave before we even got to the window. I’m surprised we even got what we ordered after repeating ourselves multiple times because she clearly couldn’t care less.

Placed a mobile order. Received a different sub that cost less than what I paid. Tried to contact the restaurant and no answer.

To echo another poster on here this subway is wildly inconsistent. The most recent issue I had was when the gentleman preparing the subs for me and my partner was continually touching his turban/hair/headset/radio buttons/waist and then with the same gloves when back to touching the food and applying the veggies etc. I understand he was busy but it grossed us out enough we ended up throwing away $25.45 worth of subs. The owner, Jason seeley assured that it would be addressed and friendly as he is I felt compelled to post this review since we are out that $25 of food when regularly going to this location up to three times or more a week. I might go back someday but going to take a break for now. We should have been offered a replacement sun for the issue. The guy preparing the subs was nice enough but needs coaching of which the owner seemed to indicate would happen but we are out $25 and subs are expensive $$$ these days. Probably won’t go back which is a shame because they were otherwise decent as not all subways are the same. Anyways, I always put 1 star to get the review noticed because of the numerous “false” 5 star reviews driving up the average - common issue on google review. If subway did more to make things right with the customer immediately then I could easily justify a 3 to 4 star rating. In the past I had fruit flies in several sandwiches but realized most complaints are just acknowledged at best and I’m told how great subway is compared to other franchisees. When it costs me $13 per sub on average I expect more than a simple acknowledgment. I have rarely complained but felt it was important to add my thoughts and feelings here. All the best!

Don't order off of any websites to get your Subway to delivered to you because the store does not care what you get or how they make your sandwich they'll put certain things on big clumps they'll put only one line of sauce sometimes they won't even give you the right sub fully in general give you everything you didn't ask for horrible experience multiple times and I tried to call called three times no answers

The women that made my sub - Steak & Cheese toasted with onions and green pepper's spinach cucumber and pickles with parm cheese salt and pepper was absolutely delicious.... thank you saint john nb north end subway. She was very friendly and helpful. Good vibes.

They never answer their phone but food is good sometimes

Always leaving out items in the DoorDash orders, or making major alterations to orders with out consultation

Such a great experience. Great food and quality customer service . I went to the store around 8 pm and it was super busy. The two staffs were great in customer service and they make sandwiches way faster than any store I have ever been to. The dine-in closed at 7 was the only concern, it is okay. Overall really satisfied with the service.

i had ray this morning for my order , super rude . my sub is pretty simple with only 3 veggies on it and she put maybe 2 of each thing on it . super disappointed , i’ll keep to the west subway from now on.

Great staff but lots of house flies flying around. Staff shewing them away as they make subs.

Great service, clean store, and fresh food