Fnac image

Fnac

Department store Cell phone store Book store Computer store Video game store Record store Camera store Stereo store Audio visual equipment supplier

One of the Most Revieweds in Puteaux


Address

2, place de La Défense CNIT, 92053 La Défense, France

Website

www.fnac.com

Contact

+33 892 35 04 05

Rating on Google Maps

4.00 (10.6K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 8 pm
  • Sunday: 10 am to 7 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (7) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dawa T. 1 year ago on Google • 10 reviews
    Pathetic service when we buy product and even when we keep for service. Staff faces, looks like they lost there job. Came to pick up my trottinette and make me to wait at Service après vente for half hrs…
    4 people found this review helpful 👍

  • 5/5 Kiều N. 2 years ago on Google • 151 reviews
    It’s a nice store, they had many choices of books, hight tech items, … the item i was looking for was out of stock, but I’ll come in back.
    1 person found this review helpful 👍

  • 5/5 K R. 2 years ago on Google
    Lot of brands and electronics options. Best prices are with 'fnac best value' tags. Also check out options which are relatively less expensive vi's a vi's other brands (Italian branded products are reasonably priced). Also check out refurbished section (USUALLY AT CORNERS) to see if you get lucky !
    2 people found this review helpful 👍

  • 5/5 Ewa 7 months ago on Google • 188 reviews
    A variety of products to but: books, electronics, papeteria, toys, LEGO, etc. Kind service and no/small queues.

  • 1/5 Alice R. 1 year ago on Google
    Cool place but employee really rude, I was simply asking a question, will never come back.
    2 people found this review helpful 👍

  • 1/5 Vivek T. 2 years ago on Google • 87 reviews
    Not generous to english speakers , do not give installment offer even i presented a temporary title de sejour which is a valid document for travelling , i presented work contract , salary slips , home address , passport and bank account details. This is denial of service , i hopes this store gets closed , worst experience, no wonder amazon will kill these businesses.
    1 person found this review helpful 👍

  • 4/5 Cyril B. 11 months ago on Google • 146 reviews
    A very iconic and popular place that exist since I was young (1989). I used to go there for book or multimedia shopping (computers, video games, music), the sellers are quite knowledgeable and we can see everything displayed.

  • 4/5 Roger 3 years ago on Google • 132 reviews
    If you want the latest and greatest, that is the place to go. I think they have the best prices and good return policies. Most all gadget fans like me, can find what they need in this store. Not to forget that the sales agents are knowledgeable.

  • 1/5 Jean-Pierre V. 1 year ago on Google
    What s*** service. Even though I want to buy a product of € 2100, nobody seems to acknowledge I exist when I stand at the query counter. Why would I then buy from you?
    1 person found this review helpful 👍

  • 5/5 Rahmat A. 10 months ago on Google • 31 reviews
    It’s good. They have almost everything in electronic which you will wanna get it. They dealing very nice and good with customers. But note that you can’t pay more than 1 thousand in cash in their Market. For example if you are buying something which cost 1400€ so you can’t pay it all by cash. This is sometime causing problem that you have cash but they don’t accept cash more than 1000 so i Hope this point will help someone.

  • 4/5 youssof d. 2 years ago on Google • 6 reviews
    There's a variety of products and a lot of things to choose from if you're looking for gifts or specific things for yourself/your home. The customer service lacked a bit as some workers didn't really know the places of the products. But overall it was a good experience.

  • 1/5 kiddoclem 11 months ago on Google • 6 reviews
    Decided not to print the ticket but myu phone wasn't in my bag. Since I couldn't present any proof of purchase, I couldn't get the book out of the store. The Fnac agent kept the book while I went looking for my phone and when she handed me back the book I had just bought, it was scratched and the bookbinding was pressed badly. It was apparently thrown carelessly into a basket. Of course, I couldn't change it ... Thank you so much for respecting the books your customers buy ...

  • 4/5 Vinod K. 1 year ago on Google
    Helpful staff, English speaking. No big electric appliances for which visit Darty just in the opposite mall, ground floor. Fnac and Darty run by same management

  • 5/5 Paul S. 1 year ago on Google
    Clean and organized store. Lots of choices. Great selection of bande dessinée.

  • 5/5 omar e. 1 year ago on Google
    Was amazing, i was served by Guillaume who was so friendly and professional.

  • 4/5 lalit p. 1 year ago on Google
    Last year i purchased a laptop from Fnac. the quality and service was excellent. Kudos

  • 5/5 W B. 2 years ago on Google
    Nice store for laptop's mobile phones and book's

  • 5/5 Rashen P. 5 years ago on Google • 1 review
    For gaming laptops this place is really good.


Call +33 892 35 04 05 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Ink cartridges
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Department stores nearby

Hema image
1
Hema
Department store
👍 I like their cheese puffs. They're not expensive 😁😁😁
3.50 (387 reviews)
Last updated:
()