1/5 Cindy L. 5 years ago on Google • 6 reviews
The
visit
itself
was
very
nice,
the
doctor
was
very
professional
and
kind
but
the
pricing
is
shockingly
expensive.
I
don’t
have
a
french
carte
vitale
but
I
was
told
it
would
be
€25
when
I
spoke
with
someone
on
the
phone.
When
I
paid
today,
it
was
€75
for
the
visit!
For
TEN
minutes
of
consultation!
If
you
don’t
accept
travel
insurance,
the
price
should
be
communicated
before
the
appointment.
€75
is
a
big
difference
from
€25.
UPDATE:
After
the
review,
the
doctor
left
me
a
voice
message
to
say
sorry
for
the
misunderstanding
and
said
to
come
in
to
get
a
refund.
The
business
also
left
a
response
below
and
said
that
I
could
come
in
to
get
my
refund.
HOWEVER,
when
I
actually
came
in,
it
was
like
PULLING
TEETH.
The
reception
wouldn't
give
me
the
refund,
despite
the
voicemail
and
PUBLIC
response
on
Google
review.
We
went
back
and
forth
and
finally
the
receptionist
said
ok
you
can
leave
your
bank
details
and
we
will
send
it
back
to
you
in
a
month,
while
I
can
see
she
has
a
drawer
full
of
CASH
where
she
could've
just
refunded
me
then.
I
said
no,
I
am
leaving
France
the
next
day
and
my
bank
account
will
be
closed.
She
said
then
she
could
not
give
me
the
refund
and
asked
me
to
step
aside.
I
said
no,
I
insisted
speaking
with
a
manager.
I
played
the
voicemail
to
show
them
I
was
not
lying
and
finally
they
huddled
around
going
back
and
forth
and
then
the
manager
took
the
money
from
the
drawer
and
handed
it
to
me
in
a
super
condescending
way.
There
was
no
eye
contact.
She
was
speaking
to
her
receptionist
the
whole
time
and
basically
brushed
me
aside.
That
whole
ordeal
took
FORTY
MINUTES.
And
I
was
only
able
to
get
my
money
back
by
raising
my
voice
and
refusing
to
budge
from
the
front
counter.
If
you
don't
want
to
give
people
refunds,
then
don't
offer
it
and
tell
them
they
can
come
in
anytime
while
your
actual
staff
refused
to.
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