Excellent hotel with great service and food choices. Their location could have been better, however still within a good distance to most of your key areas. Thier breakfast buffet was decent and a worthwhile purchase if you want to have a hearty breakfast before starting your day.

Nice hotel at a reasonable price. Super convenient to the train station and near many good places to eat. Has plenty of its own places to eat and a nice whisky bar as well. Also an adjacent Lawson's is handy. The rooms are a little more spacious and well appointed than most hotels. Love the bonsai and featured art in the lobby.

Stayed at hotel with family, breakfast was fine. The train museum which was our goal is one station away. lots of restaurants around. The sirprising thing was pool is too late to open 8:30 and at the reception of spa center we were told pool is not free of charge for hotel guests (!)

Had a great first night in Japan here. A short free shuttle ride from Narita airport. My room was comfortable, clean, and inviting.

Nice hotel, the rooms are clean but very small ... the fitness area open at 8.30 am ... too late for someone that have to work ... and close at 21.30 ( too early ) strange for an international 4 stars hotel. The breakfast is very good but is normal for the price

Ok hotel but if you are a Westerner there are better hotels I this area. Firstly, like all Japanese hotels the rooms are small. Very small. If you want better aim for one of the Western chain hotels. Also staff spoke very little English. Food was limited both the Evening buffet and breakfast had no western options. I also tried to use the pool which needed a stamped document from reception which you had to pay for and then take it to the health club. When swimming the life guard followed me up and down staring at me. This said the hotel was clean and comfortable, albeit expensive.

Stayed here on two different occasions. Single rooms are quite small but efficient. Doubles give a significant increase in space, worth it in my opinion. Rooms are clean and modern. Staff friendly and helpful and most speak sufficient English. Will continue to return here in the future.

this hotel is LUSH! staff are amazing super friendly and professional staff. they let me store my bag for a couple of days when I went to Kyoto and back :) the room is super comfortable, bed is very good. breakfast is delicious !

Very clean and tidy room. Great breakfast early morning.