(有)菅野貴金属製作所 image

(有)菅野貴金属製作所

Jeweler Jewelry repair service Lapidary Renovation contractor

😠 I have a different precious ring. I deposited it with the size fixed, but when I went to pick it up, it looked like a completely different ring. It was a brand of Justin Davis and Yu, and the smoking was cool and envious to my friends, but the smoking was gone and it was a pure white ring. However,... People often mention ring, asked, repair, store, price, necklace, kind, polite, shop, repaired,


Address

1 Chome-215 Uetakecho, Kita Ward, Saitama, 331-0813, Japan

Website

www.jewelry-kanno.co.jp

Contact

+81 48-665-3337

Rating on Google Maps

4.60 (67 reviews)

Open on Google Maps

Working Hours

  • Monday: (National Foundation Day (Observed)), 10 am to 6:30 pm, Holiday hours
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: 10 am to 6:30 pm
  • Friday: 10 am to 6:30 pm
  • Saturday: 10 am to 6:30 pm
  • Sunday: 10 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: ring (19) asked (13) repair (11) store (10) price (10) necklace (10) kind (9) polite (9) shop (8) repaired (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 yasuo 6 years ago on Google
    (Translated by Google) I have a different precious ring. I deposited it with the size fixed, but when I went to pick it up, it looked like a completely different ring. It was a brand of Justin Davis and Yu, and the smoking was cool and envious to my friends, but the smoking was gone and it was a pure white ring. However, I handed it over as usual, so when I told him that it looked different, he started to smoke, but as I could not return to the original result and I had no time, I deposited it again. About 10 days later, when I went to pick it up, I found a ring that was painted black due to too much smoke. To be honest, I was disappointed, and I cried, and paid for it. It's the worst store where you can't get it even if you show the image of the ring and explain it, and you can't even show the feeling that you have a responsibility etc. Since I made the important ring a different item, I try to convince myself even if I buy the same item, but this shop is not concerned with the owner's thoughts. I no longer wear this ring. (Original) 大切な指輪を別物にされてしまいました。 サイズ直しで預けたのですが、取りに行くと全く見た目の違う指輪になっていました。 ジャスティンデイビスとゆうブランドの物で、燻しがカッコ良く友達にも羨ましがられる指輪でしたが、燻しが無くなっていて、真っ白な指輪になっていました。 それでも当たり前のように渡して来たので、見た目が違う事を伝えると、燻しを入れ始めてくれたのですが、結果元に戻らず、時間も無かったのでもう一度預けました。 10日程して取りに行くと、燻しの入れ過ぎで黒く塗られた指輪が出てきました。 正直呆れてしまい、泣く泣く受け取り、代金を払いました。 指輪の画像を見せて説明しても分かって貰えず、別物にした責任等を感じている素ぶりも見せない最低な店です。 大切な指輪を別物にしたので、自分なら同じ物を買ってでも納得してもらおうとしますが、この店は持ち主の想い等御構い無しです。 この指輪をはめる事はもう無いです。
    12 people found this review helpful 👍

  • 4/5 hiro m. 1 year ago on Google • 970 reviews
    I received a beautiful plating finish. Card payment possible

  • 4/5 yururitoゆるりと 2 years ago on Google • 296 reviews
    I couldn't fit my wedding ring ✨💍✨ for the first time in 20 years because of my work ring ❎, so after reading the reviews and having a thorough explanation over the phone, I decided to ask for a larger wedding ring. I went to the store to check the size and put the size confirmation ring on my finger. The basic price is 2,000 yen, and each size increases by an additional amount. Re-engraved the name on the back (Machine engraving) I think it was 1,000 yen, and hand engraving was 2,000 yen. Once it's finished, there will be a shipping charge, but I asked for it to be sent via courier. The wife was a friendly person. We recommend that you call the store to confirm and make sure you are satisfied before ordering at the store.
    2 people found this review helpful 👍

  • 5/5 wアーチェリー 1 year ago on Google • 11 reviews
    This is my third visit. It's a small shop. They serve customers in a pleasant and cheerful manner. Previously, I had my ring resized, and this time I had to change the chain on my necklace. I had to ask for another charm because the adhesive came off. I was asked to remove the old adhesive as cleanly as possible and then reattach it. Even though I didn't tell them it was an AHKAH necklace, the slip said it was an AHKAH necklace, which is amazing! That's what I thought lol I am very happy that all of them were repaired beautifully and at a very reasonable price. This store is about an hour from my home, but I will continue to use this store in the future! This is a store where you can leave your precious jewelry with peace of mind 😊 it's recommended! ️
    3 people found this review helpful 👍

  • 5/5 kei m. 3 years ago on Google
    (Translated by Google) The size of the tennis bracelet wasn't right, so I asked for a resize. I asked them to shorten it, and the remaining part was processed into a pendant top. The correspondence is kind and polite, I do not know the processing marks, and the cost performance is good and I am very satisfied. (Original) テニスブレスレットのサイズがあわなくなっていたため、サイズ直しを依頼しました。短くしてもらい、残った部分はペンダントトップに加工してもらいました。対応が親切丁寧で、加工跡もわからず、コスパも良く大満足です。
    3 people found this review helpful 👍

  • 5/5 クリスティーヴォchristeve-o 2 years ago on Google • 14 reviews
    It was an accessory that I had a special interest in that I had purchased at another store a few years ago, but they were very kind and willing to repair it. It was so bad that some people said it was ``an unprecedentedly flashy way to bend it'' (lol), but when it was repaired, we received thorough and thorough explanations such as ``The ○○ part will disappear, but is it still okay?'' I accepted and it came back in perfect shape a week later for ¥8,800 (tax included)☆ It was a shop that I would feel comfortable using again if I ever had a problem that needed to be fixed again.
    2 people found this review helpful 👍

  • 5/5 加藤広市 6 years ago on Google
    (Translated by Google) I asked you to resize the ring. The result is good. They were polite and had the polish added by the service. Considering the price and finish, it is a very good shop with good cospa. (Original) 指輪のサイズ直しをお願いしました。出来上がりは上々。丁重な作業でしかもサービスで磨きも入れて頂きました。お値段と仕上がりを考えると、コスパが良くとても良いお店です。
    2 people found this review helpful 👍

  • 5/5 rara 5 years ago on Google
    (Translated by Google) I changed the thread of the pearl. It was very nice to have a beautiful finish with polite correspondence. (Original) パールの糸変えをしてもらいました。丁寧な対応で綺麗に仕上げてもらいとてもよかったです。
    2 people found this review helpful 👍

  • 5/5 中野公幹 8 years ago on Google
    (Translated by Google) We were satisfied with careful work. (Original) 丁寧な作業で満足しました。
    1 person found this review helpful 👍

  • 4/5 K z. 1 year ago on Google
    (Translated by Google) Thank you very much for your kindness. I rarely repair jewelry, but I will use it again if there is one. (Original) 大変親切に対応していただきました、ジュエリーの修理とか滅多に無いですが、有ればまた利用させていただきます。
    1 person found this review helpful 👍

  • 5/5 Ma O. 2 years ago on Google
    (Translated by Google) I am currently asking for a pearl exchange for my pearl necklace. Since it is a little rare pearl, I brought it in and exchanged it. We try to be as flexible as possible with this request. I came to give 5 stars even before the repair was completed because they responded very politely. You are quick. (Original) 現在パールネックレスの珠交換をお願いしています。ちょっと珍しい珠のため持ち込み交換という形にして頂きました。こちらの要望にも可能な限り柔軟に対応してくださっています。 とても丁寧な対応をしてくださるので修理が終わらないうちから星5を付けに来ました。気が早いですね。
    1 person found this review helpful 👍

  • 5/5 ラッキー 3 years ago on Google
    (Translated by Google) Very kind. The wedding ring was deformed into an oval shape and I had it fixed. They also took care of me and came back shiny. I also contacted other shops for repairs, but it was the most affordable. But it is craftsmanship. The shop also had an elegant atmosphere. (Original) とても親切です。結婚指輪が楕円形に変形してしまい、直してもらいました。お手入れもしてくださりピカピカで戻ってきました。他のお店にも修理の問い合わせをしましたが、一番お手頃でした。でも職人技です。お店も上品な雰囲気でした。
    1 person found this review helpful 👍

  • 5/5 T. 3 years ago on Google
    (Translated by Google) The pearl necklace used for the ceremonial occasion has run out and I requested repair. At first, I was thinking of asking for it somewhere else, but I couldn't connect even if I called, so I searched for something else and found it, Mr. Kanno Kikinzoku Seisakusho. It was a mail-only transaction from beginning to end, but the response was quick and very kind, and the repaired product arrived in a week. I don't have much to do with accessories, but I'd like to ask again if something happens next time. (Original) 冠婚葬祭に使用していたパールのネックレスが切れてしまい、修理を依頼しました。 最初は別の所でお願いしようと考えていましたが、電話してもなかなか繋がらず、仕方なく他にどこかないかと探して見つけたのが菅野貴金属製作所さんでした。 終始メールのみの取引でしたが、返答も早く大変親切で修理品も1週間で届きました。 アクセサリーなどにはあまり縁がない我が家ですが、今度何かあったらまたお願いしようと思っています。
    1 person found this review helpful 👍

  • 5/5 Kick S. 6 years ago on Google
    (Translated by Google) I was very kind and easy to understand, and I received advice on resizing, and finished it like a new product. In addition, I visited for a regular holiday, but he kindly responded. The price is also very conscientious! I wish I had asked you sooner! (Original) 大変親切で分かりやすくサイズ直しのアドバイスをいただき、新品同様の状態に仕上げてくださいました。 また、定休日に取りに伺ってしまいましたが、快く対応してくださいました。 お値段も超良心的!もっと早くお願いすればよかったと思っています!
    1 person found this review helpful 👍

  • 4/5 まぁーみ 5 years ago on Google
    (Translated by Google) I asked for a quote. I'm thinking of reforming the diamond ring... I am surprised that it can be done with 40,000. Because it is not actually finished I can't say anything If you can do this To make a closet You don’t even have to buy it I will ask for other things (Original) 見積もりをお願いしました。 ダイヤの指輪をリフォームしようと思い… 4万でできるとの事でびっくりです。 実際に出来上がってきてないので なんとも言えませんが こんな金額で出来るなら タンスのこやしにしたり 買取りしてもらう必要もないので 他のものもお願いしようと思います
    1 person found this review helpful 👍

  • 5/5 Tomiko M. 6 years ago on Google
    (Translated by Google) I was very satisfied with the polite service. (Original) 丁寧な接客で、とても満足しました。
    1 person found this review helpful 👍

  • 4/5 ネロ 5 months ago on Google • 137 reviews
    Thank you for helping me resize my ring. Kind support. A reasonable shop.

  • 5/5 もんもん 6 months ago on Google • 78 reviews
    I requested a new finish for a ring I had used for 10 years. Reborn like new. On my second visit, I asked them to replace my wife's diamond and give it a new finish. The quality has improved and I'm back.

  • 5/5 Sachiko K. 1 year ago on Google • 60 reviews
    At the beginning, he carefully explained the risks, and I was able to leave my car with peace of mind. It is natural that there are risks involved in repairing or renovating jewelry, so it is essential that we discuss this openly. I sent in a few items, and they all came out to my satisfaction. it's recommended.

  • 5/5 Mai A. 1 year ago on Google • 7 reviews
    Since I live in a rural area, I requested a new finish for the ring by mail, but it looked as if I had bought a new one. It costs about 3000 yen including shipping. I got it back in 12 days, including the round-trip delivery time and repair period. It was a product with many small scratches but little discoloration, so I thought it wouldn't make much of a difference, but instead of discoloration, all the small scratches were gone and it was returned to me. It's a finished product that would be a waste to use, and I'd like to leave all the other accessories up to you!

  • 5/5 koki 1 year ago on Google • 6 reviews
    I came to the store to have my earrings repaired. Due to the earring post, it didn't fit properly, but the shop owner had a cheerful smile on his face and said he could fix it right away, so he fixed it on the spot. And it's free... (lol) I thought it was a very conscientious store. I would like to ask you again for repairs!

  • 5/5 吉田翔平 1 year ago on Google
    ネックレスの修理でネットから依頼しました。 凄く丁寧で、迅速に対応していただけます。 また依頼したいなと思いました。

  • 5/5 ひろ 3 years ago on Google
    (Translated by Google) The price was cheap and I was able to fix it very cleanly. (Original) 料金もお安く、とても綺麗に直して頂けました。

  • 5/5 SWD C. 10 months ago on Google
    感じの良い職人さんでした。 価格もリーズナブルで、仕上がりも完璧、新品のようでした。 お願いしてよかった!

  • 5/5 あさ子 11 months ago on Google
    切れてしまったネックレス。 どーしようと検索してこの菅野さんに辿り着きました。お値段も高くないのでおすすめです。 ついでに、長さ出ししたいネックレスも、お願いしました!

  • 1/5 釋寅次郎 1 year ago on Google
    ネットで同じ様なシルバーブレスの部品交換が写真付き価格的で広告されていたので持ち込んでみた。見積り聞いて呆れたwww 虚偽広告は営業停止になるよ。削除しないなら公取に連絡するからw

  • 5/5 濱野今日子 3 years ago on Google
    (Translated by Google) It was very kind and polite, and it was very helpful to answer unreasonable requests! (Original) とても親切、丁寧で、無理な要望にも答えて頂きとても助かりました!

  • 5/5 Kosuke N. 4 years ago on Google
    (Translated by Google) I used it with the ring resized. I was in a hurry, so I asked for the same day. It was very polite and very fast. Prices are easy to understand, conscientious, and convenient because it supports airpay. I wanted to use it again. (Original) 指輪のサイズ直しで利用させていただきました。急いでいたので即日対応でお願いしました。丁寧でとても早く素晴らしかったです。 料金もわかりやすく、良心的で、airpayに対応しているので便利です。 また利用したいと思いました。

  • 5/5 長山恵 4 years ago on Google
    (Translated by Google) Kind, secure, polite & conscientious and high technology! (Original) 親切安心丁寧&良心的そして、高い技術力!

  • 5/5 あおやぎばんすい 4 years ago on Google
    (Translated by Google) The in-house workshop has a kind explanation, the price is cheap and the processing of jewelry is recommended! (Original) 自社工房かあり説明も親切で値段も安く宝石の加工はお薦めです!

  • 5/5 まりりん 3 years ago on Google
    (Translated by Google) My important magnetic necklace broke and I asked for repair. It seems that the threshold is high, but I kindly talked to you. The price was reasonable and it was cheap. It was very helpful. (Original) 大切な磁気ネックレスが切れてしまい修理をお願い致しました 敷居が高そうなお店ですが親切にお話しして戴きました 料金も良心的でお安く出来上がりました 凄く助かりました

  • 5/5 鈴木里奈 5 years ago on Google
    (Translated by Google) The necklace expired and asked for repair. The price was also cheap, so I could not understand the part that was broken, it came out neatly. Very kind I appreciate your polite response. (Original) ネックレスが切れてしまい、修理をお願いしました。値段もお安く、切れた部分が分からないくらい、綺麗に直ってきました。とても親切で ご丁寧な対応に感謝です。

  • 5/5 K K. 1 year ago on Google
    (Translated by Google) I often take care of my necklace repairs. The repair price is cheap and it helps m(_ _)m (Original) ネックレスの修理で度々お世話になってます。修理の値段は安く助かりますm(_ _)m

  • 5/5 飛鳥 1 year ago on Google
    (Translated by Google) I asked for my earrings and necklace to be repaired. Thank you very much for fixing it so beautifully that I don't know where it was broken. thank you very much! Correspondence is very early, too. (Original) ピアスとネックレスの修理をお願いしました。どこが壊れたか分からない位綺麗に直してもらいとても感謝しています。ありがとうございました!対応もとても早いです。

  • 5/5 佐々木良一 3 years ago on Google
    (Translated by Google) My wife asked me to bring in a necklace with a broken chain. They were kind to me, and the price was reasonable and I was in a good mood. (Original) すごく細いチェーンが切れたネックレスの修理のため、妻が持ち込み依頼。 親切に対応してもらえた上、料金もリーズナブルでご機嫌でした。

  • 5/5 m 2 years ago on Google
    (Translated by Google) I have been indebted to repairing pierced earrings many times. The response is quick and polite, and the repair fee is very cheap. I really recommend it. (Original) もう何度もピアス修理でお世話になっています。対応が早く丁寧でとても修理代がお安いです。 本当にオススメです。

  • 4/5 かぐや&ちゅんた 5 years ago on Google
    (Translated by Google) Kindness ❗️ (Original) 親切❗️

  • 3/5 チョパックン 6 years ago on Google
    (Translated by Google) Polite and courteous customer service (Original) 押し付けがましくなく、丁寧な接客

  • 5/5 木村和義 3 years ago on Google
    (Translated by Google) Good response. (Original) 対応がいい🎵

  • 5/5 佐々木ひとみ 4 years ago on Google
    (Translated by Google) They are very helpful because they can answer various requests. And it ’s cheap. (Original) 色々な要求に答えてくれるので、とても頼りにさせてもらっています。しかも 安いです。

  • 2/5 ゆま 8 months ago on Google • 1 review
    The first company I found when searching was Kanno Kikinzoku Seisakusho. I was worried because I could do it cheaper than any other jewelry repair shop, but since the bracelet I was requesting had been repaired by Kanno Kikinzoku Steel Works, they sent it to me for repair. I can't see the joints and the finish is poor. It was very good, but I was surprised to find that the chain other than the one where it was repaired was covered in scratches, and the bracelet was much duller than before I had it repaired. I think they took good care of it and polished it, but I was really shocked because the bracelet itself was expensive and I had only used it a few times. I can only think that it was handled roughly. When handling your precious jewelry I would like to see a thorough explanation and response. thank you very much.
    2 people found this review helpful 👍


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