Al Fatah Exclusive Mall - Hussain Chowk image

Al Fatah Exclusive Mall - Hussain Chowk

Shopping center

👍👍 Good customer service and a very wide range of new varieties of the product range. People often mention shopping, variety, good, grocery, products, quality, Good, items, customer, groceries,


Address

1st floor, 51-B, near Hussain Chowk, Block B3 Block B 3 Gulberg III, Lahore, Punjab 54000, Pakistan

Website

www.alfatah.pk

Contact

+92 42 32307777

Rating on Google Maps

4.40 (9.5K reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 10 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: shopping (19) variety (15) good (15) grocery (14) products (13) quality (12) Good (11) items (11) customer (10) groceries (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Umi A. 1 year ago on Google
    Good customer service and a very wide range of new varieties of the product range.
    8 people found this review helpful 👍

  • 5/5 Tipsy 4 years ago on Google
    Nice but very expensive items. A large variety of items. Everything under one roof. Basement is for monthly Groceries shopping and house hold items. Every floor has a different set of items. Some are of reasonable price but the imported items are very expensive
    7 people found this review helpful 👍

  • 5/5 Sadi 1 year ago on Google
    Fishy entrance from the underground parking lot, but once you enter the place it's a wonderful experience. Great variety of household items, fresh groceries, etc. I bought some loquat and falsa also :) I found a cheese counter and a nuts corner where the customer can totally go nuts. Lots of candies behind these counters as well. Well organized shelves, and nice helpful staff. Good job Alfatah.
    6 people found this review helpful 👍

  • 4/5 Mrs M. 3 years ago on Google • 64 reviews
    My all time favorite i love to visit here even i need a soap n spend more here. Decoration things are super and antique no doubt cosmetic are good u can buy things with close eyes... Oppps but now i cant say that you can buy with close eyes because thy blundered with me, i bought vepira lipstick round about 2200 but that actual price is under 1900 and i saw these price on alfatah page
    5 people found this review helpful 👍

  • 5/5 haroon a. 9 months ago on Google • 524 reviews
    Al Fatah Exclusive Mall at Hussain Chowk is a shopping haven. Having explored its diverse offerings, I'm impressed by the variety and quality of products available. The well-organized layout ensures a seamless shopping experience, catering to different needs. As someone who appreciates efficiency, I'm pleased with the convenience it offers. From groceries to household items, it's a comprehensive destination. The staff's helpfulness adds to the positive atmosphere. If you're in search of a hassle-free shopping spree with a wide selection, Al Fatah Exclusive Mall won't disappoint.
    1 person found this review helpful 👍

  • 4/5 Farah F. 2 years ago on Google
    Excellent household section, the accessories in textile department, especially the huge panorama of colorful cushions makes it attractive to be visited each time. Moreover the huge variety of character cushions surpass the cushion stock anywhere in lahore.
    4 people found this review helpful 👍

  • 1/5 FAHAD S. 1 year ago on Google
    large scale companies are degrading not only on the quality of their products but also on how they treat their customers. Given the fact that their prices are higher than the regular market rate, the minimum one can do is expect the best quality. Got poultry from @alfatah yesterday and it had already gone bad (the expiry date was not for another 2 days) and when i went to get it exchanged from a branch near my place, they refused to take accountability for it. highly unprofessional 10/10. do better.
    4 people found this review helpful 👍

  • 4/5 Zia Ul I. 6 months ago on Google • 419 reviews
    Al Fatah mall is an excellent place to buy a range of groceries, furniture, crockery, toys, electrical appliances, perfumes and cosmetics, watches, gift items etc.

  • 1/5 Naveera 10 months ago on Google
    So congested and full of people , hardly a place to walk inside . Grocery section in basment is full of people and too much suffocation due to presperation ! Too much rush and claustrophobic enviroment !! Small area but too many people downstairs . Then makeup area is also filled with people which is not a very comfortable enviroment to shop around !! Quickly finished shopping and got out . Fruit is not fresh and not good enough to buy as you get it from outside from people sell on carts or small shops !! Too many staff members in one Aisle , don't know why ?!!! They don't need more than one as the space is already less and on top of this it makes more difficult to walk around !!! Unfortunately , they need to do something about space as their grocery section and the ground floor is the most used sections out of all !! They should make it more open and clear in order to make shopping expeience much comfortable and better !!
    3 people found this review helpful 👍

  • 5/5 Muahmmad Yasser R. 2 years ago on Google
    Amazing place for all kind of stuff
    3 people found this review helpful 👍

  • 4/5 Bilal A. 5 years ago on Google • 121 reviews
    You can find almost everything here but the place do get congested specially the super market side that i visited. Even though they had variety of things About everything I still couldn't find the face wash that i was searching. N I think they should have one or two more cash counters in super market area.
    2 people found this review helpful 👍

  • 5/5 ehsan a. 11 months ago on Google • 157 reviews
    Good place of buying everything .Super Market,Cosmatic,Crockery ,House Hold ,luggage,Toys,Kids Garments,Men,wear,Home Ferniutre etc
    1 person found this review helpful 👍

  • 1/5 Nomi D. 1 year ago on Google • 21 reviews
    I thought that this is a good store as I frequently visited but no, they are like any other corrupt to core bunch in Pakistan with no safety or security for the customers. On Tuesday 17th Jan, their logistics truck went out of control in their parking lot and hit my new car and damaged its door and fender. Though as you can see the severity in footage, the truck could roll on and hit someone else on the road resulting in loss of life as well but, the local management did not report this incident to their head office and despite more than a week, no compensation to get the parts replaced. Interestingly, their team member went to Honda showroom with me to get the estimate to bring the car in its original condition but that was not enough for Mr Javed from ISB branch who tried to be clever and made all efforts to brush this under the carpet. I wonder where the leadership team is sleeping. They have definitely lost one more loyal customer.
    2 people found this review helpful 👍

  • 1/5 khadija s. 7 months ago on Google • 9 reviews
    Theirs Online Services Are Too Bad. I Ordered Online & Everytime There's A Things Which Was Missed & The Other Products With Leakage Or Looks Like Pick It From Rd. Customer Service Is Too Bad. Responds After 01 or 02 Days. Note: Never Buy Meat Online From Al Fatah. They Charge Uh More & It's Not Worth It Coz "Local Meat Se Bhe Zyada Ganda Hota H" Ec Se Acha Local Mil Jaata H Saaf.
    2 people found this review helpful 👍

  • 5/5 Arif I. 2 years ago on Google
    Al Fatah shopping Mall is awesome choice when you are looking for some quality products. The prices are little higher but justified when you see the quality, so in short you should visit here when you are looking good quality for little expensive prices.
    2 people found this review helpful 👍

  • 3/5 Nadia F. 2 years ago on Google
    One stop shop! You gotta pay the price of convinience though. Prices of imported stuff is normally higher than market rate. In grocery, make sure to check expiry dates and ingredients (halal/Haram) for imported goods
    2 people found this review helpful 👍

  • 1/5 Easha I. 1 year ago on Google
    I bought a Philips air fryer from the discount shop on the fourth floor with no exchange and return policy, of the price Rs.33,000. They said that my receipt would serve as my warranty as it was not box packed and had no warranty card. They handle of the fryer was slightly broken for which they compensated me but they said that otherwise it worked perfectly. After buying it and bringing it home I checked it after a week as I was busy, it worked fine for 2-3 mins after that it started producing strange and loud noise like metal clanking. I turned it off and tried again but again it did the same thing and on the third try it won't even turn on. I took it back to the Al Fatah mall and told them the whole situation and they kept on implying that I had broken it and they wouldn't even exchange or return it. To top it off they gave me a card of a repair shop and told me to get it repaired from there, where I again would have to pay for all the expenses. After much quarrel and argument, they took our Philips air fryer and told us that they would get it repaired for us. All of this defeats the purpose of buying an original branded Philips air fryer. Being such a huge company, they should claim their mistakes and compensate accordingly, they should stop selling broken down and repaired products claiming that they are original with only a little fault due to shipping.
    1 person found this review helpful 👍

  • 4/5 Muhammad A. 1 year ago on Google
    Nice place. Keep your eyes peeled at the payment counter. Always better to go with your own shopping bags. They will charge you for the shopping bags (Rs. 10 for small and Rs. 15 for big) indiscriminately.
    1 person found this review helpful 👍

  • 5/5 Muhammed Z. 11 months ago on Google
    There's no place better than Al Fatah. And it has nothing to do with the varieties. It's the humans working for them. People are who make every experience wonderful. They have extremely helpful ushers working for them. But it is often ironic to see the investor mentality at play around Al Fatah. They don't provide a decent place for their employees to sit and eat food. I've often seen ushers eating food on the side slope of underground parking. Irfan Sb should take care of his HR as our shopping experience is augemented by the people guidance not by the over priced catchy merchandise that are flashy for eyes and wallets
    1 person found this review helpful 👍

  • 5/5 Ali Hamza K. 1 year ago on Google
    A very good place for grocery and other shopping. There is a variety of products available here including imported electronic products. Overall quality of products is good.
    1 person found this review helpful 👍

  • 5/5 qaisra r. 2 years ago on Google
    This place is absolutely amazing!!! You can find several things in just one place. You can buy groceries, garments, toys and crockery, cosmetics, furniture and other fun things and prices are reasonable too and quality is the best👍🏻. I guarantee you that your trip to Al-Fatah would be amazing. I hope me review was helpful for you.
    1 person found this review helpful 👍

  • 4/5 Ayub I. 9 months ago on Google • 87 reviews
    Almost everything is available here like toys, grocery stuff, branded perfumes, ladies inner wear, expensive watches studs even imported canned and food items you just name it and it's probably there. For groceries, area is small and gets crowded easily. Counters are crowded as well on weekends. I personally don't like to do grocery in those small hallways.

  • 5/5 Saad U. 4 months ago on Google • 77 reviews
    Everything from the smallest pin to electronics is available. Original products and highly corporative staff. A very wide variety of original perfumes is impressive

  • 4/5 ali a. 4 months ago on Google • 73 reviews
    A shopping mall for all your needs under one roof . You can find all the European brands here. It has a secure underground car park . But limited disability access, which was disappointing .

  • 4/5 saad K. 3 months ago on Google • 51 reviews New
    All in one shop...a bit high priced than local items but ok

  • 4/5 swaleh s. 5 months ago on Google • 48 reviews
    Good place for grocery. Don’t buy anything from meat vendor. They’re scammer. Other than that it’s fine.

  • 5/5 Anas P. 3 months ago on Google • 21 reviews New
    You can shop with eyes closed , very trust worthy store can't vouch for prices you may find stuff cheaper elsewhere but they charge more because they are trust worthy .. obviously you reap what you sough and it's not always bad like in case of Al Fatah .. the staff is also very good

  • 5/5 ALI N. 3 months ago on Google • 10 reviews New
    Good

  • 5/5 Raymond P. 1 year ago on Google
    VERY good lock and key! Twind cracked my door and broke my lock. Called at 5:30 pm; Mike came out to fix it at 7. There were some challenges - but took care of it all, and at a reasonable price. Kind people; good service.

  • 4/5 Hassan K. 2 years ago on Google
    Situated in city center Gulberg one of the posch areas of Urban Lahore . It's near Hussain Chowk locality where all upscale restaurants and 3 to 4 star hotel resides .

  • 5/5 Mubeen A. 10 months ago on Google
    A decent departmental store where you can find almost everything groceries to garments, crockery to toys, cosmetics to bicycles. Imported and local variety also.

  • 4/5 Fatima A. 11 months ago on Google
    Best grocery store in the Gulberg area. One can get almost everything for household use. Their vegetables and meat prices are higher than the market.

  • 5/5 Israr Ahmad K. 2 years ago on Google
    It was so beautifully managed and the crew is also very cooperative. Just fantastic to shop and visit there.

  • 5/5 mohsin m. 2 years ago on Google
    As it says truly exclusive. When you cannot find anything elsewhere its the place to visit. So many options.

  • 1/5 Ahsan Z. 9 months ago on Google
    No point of placing orders from their App/Website. I have placed many orders and each time they phoned and said they are unavailable and they can give alternatives which we dont want, extremely poor customer service and waste of time. I am done ordering from Al-Fatah there are many other reliable services who actually deliver what they advertise.

  • 5/5 Emran M. 7 months ago on Google
    Best quality and wide range of products. Prices are little higher but indeed value for money

  • 4/5 Zain R. 2 years ago on Google
    Good place to get local and foreign brands. They have good variety of cosmetics, grocery and apparel. However prices are higher. Building is better then their previous one.

  • 5/5 Hum 2 years ago on Google
    Excellent online shopping experience. The staff is very professional and committed to fulfilling promises made to the customers which is a very valued quality. Extended thanks to Mr. Rashid for assuring the brand stays true to its high standards

  • 4/5 salman a. 11 months ago on Google
    Good variety of all items,including,cosmetics,perfumes, kitchenets,cutlery, etc, home appliances furniture. Has large grocery section with various options. Meat section needs improvement with regards of prices(high as compared with market) fruits and vegetables are OK. Billing counters need improvement to handle large customers.

  • 5/5 QaZi A. 5 months ago on Google
    It's awesome shopping mall I have visited many malls in lahore but Al Fatah is giving good communication and dealing

  • 5/5 Peer kashif B. 5 months ago on Google
    Good shop Very nice shopping mall Every thing are available here

  • 5/5 Kiran S. 5 months ago on Google
    A huge variety for everything. Highly recommended for grocery shopping and other products

  • 4/5 Abdul Wahab I. 2 years ago on Google
    It is small store, may be a franchise. There weren't many varieties yet the shopper experience is good as aisles are wide. A very quiet place at around 10 in the night

  • 4/5 W W. 1 year ago on Google
    This store is a supermarket store and you can buy almost everything that you use in daily life. They also have a lot of edible products, which they import from other countries, for they are hard to find in many other big stores in Pakistan.

  • 1/5 Ahmed 1 year ago on Google
    Terrible return policy and customer service. In practice, they don't have any return policy for kitchen electronics. Neither do they have any repairment expertise. It is all a facade. So don't buy any kitchenware until you want your money to waste.

  • 5/5 Jon 1 year ago on Google
    The team behaved nicely. knowledgeable and highly productive. I would not think twice to suggest them to anyone in need of a new door, just service, or repair.

  • 3/5 Usman C. 1 year ago on Google
    Same issue persists with this branch of alfatah also. They don't give bags for free to pack customers grocery. I am a regular customer there and often buy grocery worth more than 20000rs. Many times I mentioned there to provide free grocery bags to their regular or bulk customers but of no use

  • 5/5 Joshua W. 1 year ago on Google
    did a great job rekeying t locks and also gave me four keys for free, t price was also very very good compared to different businesses I called before, I really recommend wait locksmith to everyone who needs a locksmith service.

  • 5/5 Jacob 1 year ago on Google
    We were welcomed by fast response from 24 HR Plumber Scottsdale AZ INC and they arrived at my house within 3 hours. Our clogged drain got is all fixed and would highly recommend them.

  • 4/5 Mehwish S. 1 year ago on Google
    a good place for makeup, scents and groceries and anything for daily life.

  • 3/5 billa j. 1 year ago on Google
    Its huge with mostly every item you find here the only problem is services poor customer service poor management system . Buy something on 3rd floor and payed bill there and then i have to wait on ground floor approximately 15 minutes after that i received my product. Time is money Focus on your management

  • 5/5 Arthur W. 1 year ago on Google
    Had my car booked in for a detail at Mr Sheen Premier Detailing. Was very impressed with the end result. The interior looked amazing and all of the dog hair had been removed completely. I would highly recommend these guys to anyone who needs their car detailed.

  • 1/5 B. M. 1 year ago on Google
    Worst ONLINE SERVICE ever. They rarely update their online store.. once 'sold out' always sold out.. Very little variety and no restocking!! I even messaged at their given number to restock the supplies but they don't bother much. I do NOT recommend it!

  • 3/5 MohibulHassan K. 10 months ago on Google
    Very costly. Too much rain water blocks the trafic. High rate of employees but wasteful. They show themself very bizzy but believe me half of professional man do the job. I have very bad experience on toys floor.

  • 4/5 White Coat D. 1 year ago on Google
    Good place to buy electronics and groceries..plenty of staff available to help the customers and they are very professional and courteous.a bit pricier compared to imtiaz mall..but imtiaz mall is very difficult to shop at due to narrow aisles and lots of people.less customer support.overall i prefer al fatah mall due to their quality products and great customer service..

  • 5/5 Ajmal B. 1 year ago on Google
    Best shopping center for families and your loved one's a Larg variety availability there are many different options for you

  • 5/5 Syed Majid Hussain S. 1 year ago on Google
    Good place of buying everything .Super Market,Cosmatic,Crockery ,House Hold ,luggage,Toys,Kids Garments,Men,wear,Home Ferniutre etc

  • 4/5 Mustafa A. 1 year ago on Google
    Very good groceray shopping place.

  • 4/5 Ana K. 1 year ago on Google
    Can I get ur any helpline contact please . Yesterday ordered few groceries stuff through foodpanda n I got scotch brote wiper broken. N I wanna change or refund kindly

  • 1/5 Salman A. 1 year ago on Google
    Price at shelves not in commensuration with the ones being charged. I bought 4 Suzan Orange juices labeled at 240/ on bill 310 charged. 18% GST being levied per item. Prices not revised. I purchased dark chocolate price labeled 797/. In bill charged 897/. Day light robbery. Appalling state. Height of inefficiency. Watch out for such glaring discrepancies. Aisles congested teeming with sales persons clogging movement. Hussain Chowk.

  • 2/5 Syed Fahad A. 1 year ago on Google
    Alfateh is opening too many outlets n each outlet has mini variety n sections.. Which irritates the customer. Imtiaz n rainbow stores are better options in comparison.

  • 5/5 Luis P. 1 year ago on Google
    The technician from Precision Plumber Fort Lauderdale Inc came and did an inspection after explaining to him. He gave me an estimate before work which was really nice. He then proceeded to do an awesome job.

  • 5/5 Clifton W. 1 year ago on Google
    Best Indian food in Brick Lane! Delicious dishes, not expensive and very friendly staff! Can only recommend Aladin Brick Lane - Multi Award Winning Curry House to everyone who loves Indian food.

  • 1/5 Sufyan A. 1 year ago on Google
    They're okay for groceries only, worst experience woth electronic products. Went to buy hair trimmer, all were 6000Rs plus. sales man said most reasonable is for 4500. Upon keep asking he showed one for 1800, and as usual started the sales pitch. The first product he opened up was used, and had hairs in it. Anyways he got me another one. Trimmer messed up my beard, worst quality, doesn't even clip hair evenly. Had to clean shave. Upon asking they said they don't have warranty or anything for it, no return policy nothing.

  • 5/5 Rabia T. 1 year ago on Google
    Great variety and exceptional staff

  • 1/5 Ayesha F. 3 months ago on Google • 1 review New
    We bought a Versace perfume but it's box got fungus n even smell is coming out of perfume cap....

  • 5/5 Talha M. 3 months ago on Google • 1 review New
    Good place for grocery shopping


Call +92 42 32307777 Open on Google Maps

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