1/5 Yueqing L. 8 months ago on Google
I’ve
had
3
different
types
of
services
at
this
office
now.
The
third
was
where
it
w
fell
short.
1)
I
went
in
to
get
all
of
wisdom
teeth
removed
as
a
new
patient.
The
intake
portion
was
quick,
easy,
and
they
were
able
to
get
the
work
done
in
2
weeks.
Dr.
had
fantastic
bedside
manners
and
made
sure
I
felt
comfortable
the
whole
time.
2)
I
went
in
2
routine
cleanings
at
this
point.
The
Dr.s
addressed
my
questions
and
were
careful
about
not
poking
my
gum
line
(would
happen
at
my
old
dentist).
Highly
recommend
for
this
service.
3)All
the
times
I
went
into
the
office,
I’ve
gotten
suggestions
to
get
a
night
guard.
I
grind
my
teeth
unconsciously
in
my
sleep
so
I
thought
it
was
a
good
option.
They
recommended
the
comfort3D
splint
so
I
went
with
their
recommendation,
but
they
didn’t
have
a
model
in
the
office
and
directed
me
to
the
website.
I
trusted
their
judgement
and
the
website
model
looked
great.
When
I
got
the
night
guard
back
I
had
so
many
issues.
The
first
time,
the
guard
was
literally
5mm
thick.
I
couldn’t
close
my
mouth
sleeping
and
started
snoring
too.
The
Dr.
said
I
could
tape
my
mouth
shut
if
it’s
an
issue
but
it’ll
be
a
reoccurring
taping
for
basically
the
rest
of
my
life—
not
an
option.
The
second
time,
they
tried
to
put
another
patient’s
night
guard
into
my
mouth….
I
told
the
assistant
it
wasn’t
mine
because
I
recognize
my
bite
with
and
teeth
print
after
wearing
a
clear
retainer
in
my
mouth
for
the
past
12
years,
but
she
still
put
it
in
my
mouth.
As
for
the
night
guard,
they
shaved
it
down
marginally
where
I
couldn’t
tell
the
difference.
The
third
and
final
time,
I
had
spoken
to
the
Dr.
that
I
wanted
an
exact
replica
of
my
clear
braces
retainer
and
brought
it
in.
They
said
it
was
doable.
They
adjusted
it
to
about
3mm,
which
was
significantly
better
but
not
good
enough
because
I
asked
for
thinner
at
1.5-2mm
(still
mouth
can’t
close,
will
snore).
All
this
time,
they
(either
doctor
or
lab)
didn’t
communicate
with
me
of
the
issues
with
trying
to
get
the
night
guard
down
to
my
specific
specifications.
6
trips
to
the
office
and
$600
dollars
later,
I’m
left
with
a
piece
of
plastic
that
I
can’t
even
use.