Featured Reviews


Frequently mentioned in reviews: hospital (34) money (22) para (21) service (17) lugar (17) dinero (17) told (15) attention (15) gave (15) perrito (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 josh m. 1 year ago on Google • 83 reviews
    See all the comments on this place. I took my pet, a German Shepherd, where he was hospitalized for 5 days. They charged me a large amount of money and in those 5 days no veterinarian was able to identify that my dog ​​had a tumor in his belly. He died a week later when they discharged him saying that everything was fine. I hold them responsible for the death of my faithful friend who was 8 years old. Now that I look back I realize that the interest of the owners of this place is to charge dearly, regardless of the good of the pets that one appreciates. Please don't make my mistake, don't take your pets there. I DO NOT RECOMMEND THIS PLACE, THEY MAKE YOU THINK THAT THEY HAVE THE DOGS AND CATS IN DECENT TREATMENT AND IT SEEMS TO BE PRESIDATED WITH ANIMALS, THEY ARE ALL IN CAGES AND WITHOUT THEY CLEANING THEM, IT IS NOT APPROPRIATE FOR A PLACE THAT CALLS ITSELF A PET HOSPITAL AND THE OWNERS ONLY SEE THEM AS CASHIER WHO THEY CAN SQUEEZE FINANCIALLY WITHOUT ANY INTEREST IN HEALING THE SICK.
    10 people found this review helpful 👍

  • 1/5 Ingrid S. 1 year ago on Google • 45 reviews
    We took my dog ​​to the emergency room at night and they left him hospitalized. When we arrived the next day they wanted him to remain hospitalized and no one knew what he had, they weren't sure what it could be because there were many options. And they had already charged us for all the exams. So we decided to take him to another veterinarian who charged us less than half of what he had charged us and told us exactly what he had the dog and in less than 24 hours he was completely recovered. When I was there they were also taking another dog because there was no improvement either.
    11 people found this review helpful 👍

  • 1/5 Ana C. 1 year ago on Google
    (Translated by Google) Seriously, the service at this place is rubbish. A few days ago we had to take our puppy there urgently since he couldn't urinate and they only scammed us because it was necessary to operate on him or give him medicine and they couldn't tell us that thanks to that place of garbage they had to put our puppy to sleep so that now He didn't suffer because by keeping him there without doing anything to him, he got worse without giving him attention and treatment. Everything was charging and charging without explaining anything well. Zero love of animals. 100% love of money are garbage (Original) De verdad el servicio de este lugar es una basura. Hace unos días tuvimos que llevar a nuestro perrito ahí de urgencia ya que no podía orinar y solo nos estafaron por que era necesario operarlo o darle medicamentos y no nos pudieron decir eso gracias a ese lugar de basura nuestro perrito lo tuvieron que dormir para que ya no sufriera porque al ellos mantenerlo ahí sin hacerle nada se puso peor sin darle atencion y tratamiento. Todo era cobrar y cobrar sin explicar nada bien. Cero amor a los animales. 100 % amor al dinero son una basura
    11 people found this review helpful 👍

  • 1/5 Karmelina X. 4 years ago on Google
    (Translated by Google) Bad staff attention They have no gift of customer service! It bothers them to ask about the procedures. Judging by the investigations, no pet that enters surgery comes out alive. Like many others, so it was with my dog. He died after surgery that was not risky. I'm so sorry I didn't investigate this place before entrusting you with my baby's life. I also regret not paying attention to my perception of the terrible way of treating myself without thinking that it would be worse for my puppy. The medical team is not enough or the best. (Original) Mala atención del personal ¡No tienen don de servicio al cliente! Les molesta que preguntes por los procedimientos. A juzgar por las investigaciones, ninguna mascota que ingresa a cirugía sale con vida. Como muchos otros, así fue con mi perro. Falleció tras una cirugía que no era de riesgo. Lamento tanto no haber investigado sobre este lugar antes de confiarles la vida de mi bebé. También lamento no haber echo caso a mi percepción sobre la pésima manera de atenderme sin pensar que sería peor para mi perrito. El equipo médico no es suficiente ni el mejor.
    9 people found this review helpful 👍

  • 1/5 Eddy C. 4 years ago on Google
    (Translated by Google) They charged me Q800 when my dead dog entered they tried to save him. (Original) Me cobraron Q800 cuando mi perro ingreso muerto hicieron como que lo trataron de salvar.
    9 people found this review helpful 👍

  • 1/5 Jose H. 5 years ago on Google
    (Translated by Google) They do not take care of the pets properly, my dog ​​was operated on a little foot and when they returned it was very careless and they only care about the economic rather than the welfare of the pets, the information they give to one is false. (Original) No cuidan adecuadamente a las mascotas, mi perro fue operado de una patita y cuando me lo devolvieron estaba muy descuidado y solo les importa lo económico más que el bienestar de las mascotas, la información que le brindan a uno es falsa.
    9 people found this review helpful 👍

  • 1/5 Javier V. 5 years ago on Google
    (Translated by Google) Really many stories have been heard about animals where they were only taken to this hospital to die, sadly that was the story of my puppy who had 3 surgeries for an intestinal obstruction and after spending weeks money (too much money) unfortunately died. Months later, when commenting on the sad situation that we had had with our expert to another veterinarian, he told us that it had probably been a bad practice on the part of the doctors because of how the situations had occurred. We arrived at the hospital with intentions to save the life of our puppy and unfortunately we left the hospital without him alive (Original) Realmente se han escuchado muchas historias sobre animalitos donde solamente fueron llevados a este hospital para que murieran, tristemente así fue la historia de mi perrito al cual le practicaron 3 cirugías por una obstrucción intestinal y luego de semanas gastando dinero (demasido dinero) lastimosamente falleció. Meses después al comentar la triste situación que habíamos pasado con nuestro perito a otro veterinario nos comentó que probablemente había sido una mal praxis por parte de los médicos por como se habían dado las situaciones. Llegamos al hospital con intenciones de salvar la vida de nuestro perrito y lastimosamente salimos del hospital sin él con vida
    9 people found this review helpful 👍

  • 1/5 Angel M. 4 years ago on Google
    (Translated by Google) It's a crap of place Staff and receptionists are poorly educated And their prices are excessive compared to veterinarians like Noah's Ark (Original) Es una porquería de lugar El personal y los recepcionistas son mal educados Y sus precios son excesivos a comparación de veterinarias como el Arca de Noe
    8 people found this review helpful 👍

  • 1/5 Jeraldyn C. 3 years ago on Google
    (Translated by Google) Today I took my cat to the emergency room and I waited 35 minutes for them to attend to me and they only arrived when I told them that the cat was no longer breathing. At that moment they tried to revive him and do everything to make him react but it was too late, those 35 minutes of waiting cost my pet his life; They took him away to inject him and to do I don't know what else so that in the end they would tell me what I already knew. At the time of collecting the bill, it was as if they had treated him in a 5-star hospital, when they did NOT give him the necessary attention at the time, when they channeled him and put oxygen on him, HE WAS ALREADY DEAD! They only did it to charge an exaggerated sum of money. I asked them for the DIACO book to put the complaint and it turns out that they do NOT have! It is incredible that they profit in this way with the lives of our animals. MY CAT DIED WAITING TO BE TREATED IN THE EMERGENCY, that's negligence on your part! And yet they still have the luxury of charging as if they had given you first-rate attention, when IT WAS NOT SO! Do not take your pets to that place, they are negligent, haughty and profitable! (Original) el día de hoy lleve a mi gato a la emergencia y estuve esperando por 35 minutos a que me atendieran y llegaron únicamente cuando les dije que el gato ya no respiraba. En ese momento intentaron revivirlo y hacer de todo para que reaccionara pero ya era tarde, esos 35 minutos de espera le costaron la vida a mi mascota; se lo llevaron para inyectarle y hacer no sé que más para que al final me dijeran lo que ya sabía. Al momento de cobrar la cuenta fue como que lo hubieran atendido en un hospital 5 estrellas, cuando NO le brindaron la atención necesaria al momento, cuando lo canalizaron y le pusieron oxígeno YA ESTABA MUERTO! solo lo hicieron para cobrar una suma exagerada de dinero. Les pedí el libro de la DIACO para poner la queja y resulta que NO tienen! Es increíble que lucren de esa manera con la vida de nuestros animales. MI GATO SE MURIÓ ESPERANDO QUE LO ATENDIERAN EN LA EMERGENCIA, eso es negligencia de su parte! Y aún así se dan el lujo de cobrar como que le hubieran dado atención de primera, cuando NO FUE ASÍ! No lleven a ese lugar a sus mascotas, son negligentes, altaneros y aprovechados!
    7 people found this review helpful 👍

  • 1/5 Angel C. 2 years ago on Google
    (Translated by Google) I confirm all the bad comments I do not put zero stars because it is not possible, since it is the worst place I have ever visited. DO NOT TAKE YOUR ANIMALS!!!! I recently visited the place, and it is pitiful in the way they treat people and animals. They are only interested in money. I did some tests on my puppy and they only gave me a positive test for parvovirus and they didn't let me be at the time of the test. And the other exams that I had already paid for told me that they took a couple of hours, while my puppy was dying. Thank God he was treated well elsewhere and is healthy. (Original) Ratifico todos los comentarios malos, No pongo cero estrellas por qué no se puede, ya que es el peor lugar que he visitado. NO LLEVEN A SUS ANIMALES!!!!. recientemente visité el lugar, y es penoso en la manera que tratan a la gente y a los animalitos. Les interesa solo el dinero. Le hice unos exámenes a mi perrito y solo me entregaron un prueba positiva de parvovirus y no me dejaron estar al momento de hacer la prueba. Y los demás exámenes que ya había pagado me dijeron que se tardaban un par de horas, mientras mi perrito estaba muriendo. Gracias a Dios en otro lugar lo atendieron bien y se encuentra sano.
    7 people found this review helpful 👍

  • 1/5 Charles S. 4 years ago on Google
    (Translated by Google) They are only interested in money to collect and charge, simple service, pessimistic reception, investigate, and to continue denouncing them. (Original) Solo les interesa dinero cobrar y cobrar ,servicio sencillo,recepcion pesimo, investiguen, ay que seguir denunciandolos.
    7 people found this review helpful 👍

  • 2/5 Jean Paul Lou S. 6 years ago on Google
    (Translated by Google) They're really just trying to get the dog to stay in place with the excuse that they must conduct exams and monitor throughout the night. They do not provide solutions and only try to sympathize with customers. (Original) Realmente solo tratan de que el perro se quede en el lugar con la excusa de que deben realizar exámenes y monitorear por toda la noche. No brindan soluciones y únicamente tratan de simpatizar con los clientes.
    7 people found this review helpful 👍

  • 1/5 Roberto A. 2 years ago on Google
    (Translated by Google) It is sad and embarrassing to find places like this, with inept, inexperienced, unscrupulous and shameless people. Where they put the veterinarians' union in a bad way. A place I will never return to. Without mercy to collect a bad job, without the slightest empathy for the client and especially for the animals. They did not have the proper equipment to care for my dog. But they did not hesitate to charge me, if they had given me substantiated medical arguments I would have left my pet. WHAT BAD SERVICE. (Original) Es triste y vergonzoso encontrar lugares como este, con gente inepta, sin experiencia, sin escrupulos y descarada. Donde ponen en mal el gremio de los veterinarios. Un lugar al que jamas regresaré. Sin piedad para cobrar un mal trabajo, sin la mas minima empatia por el cliente y sobre todo por los animales. No tenian el equipo adecuado para atender a mi perro. Pero no dudaron en cobrarme, si me hubieran dado argumentos medicos con fundamento hubiera dejado a mi mascota. QUE MAL SERVICIO.
    6 people found this review helpful 👍

  • 1/5 angie c. 1 year ago on Google
    (Translated by Google) If I could put 0 stars I would! Terrible everything! Unfortunately I went twice and it is very expensive because of a MEDIOCRE service, its main function is always to leave them to lodging that costs about Q1,400 a day and for something that literally one is saying that he had no symptoms and that my dog ​​went because he swallowed a sock and they tell me it's parvovirus??? we had to pay for the test because on top of that they get offended if you say it's not that and it just came out negative. Then they leave us waiting almost 15 minutes or more because he had to attend to another patient and when he comes back he had to be hospitalized for 3 days and I almost gave him all the solutions. The medicine they left him with at the end treats NOTHING of the real problem. I have received other bad references and I removed it and I never plan to return or recommend this place! Fatal all! Conclusion: it was indeed the sock that he removed ONLY almost a week because I was giving him oil and I stopped him helping to remove it naturally but I almost paid Q1,400 a day for parmovirus. (Original) Si pudiera poner 0 estrellas lo haría! Pésimo todo! Lamentablemente fui dos veces y es carísimo por un servicio MEDIOCRE siempre su función principal es dejarlos a hospedaje que cuesta como Q1,400 el día y por algo que literal uno está diciendo que no tenía ningún sintoma y que mi perrito iba porque se tragó una calceta y me dicen que es parvovirus??? tuvimos que pagar la prueba porque encima se ofenden si uno dice que no es eso y justo salió negativa. Luego nos dejan esperando casi 15 mins o más porque tenía que atender a otro paciente y cuando regresa que había que internarlo 3 días y yo casi dandole todas las soluciones. La medicina que le dejaron al final no trata NADA del problema real. He recibido aparte re malas referencias y lo saqué y jamás pienso regresar o recomendar este lugar! Fatal todo! Conclusión: efectivamente era la calceta que sacó SOLO casi a la semana porque le estuve dando aceite y yo le paré ayudando a sacarla de forma natural pero casi pago Q1,400 diarios por parmovirus.
    6 people found this review helpful 👍

  • 1/5 Wendy De I. 5 years ago on Google
    (Translated by Google) I do not give her but no stars, terrible doctor they only care about the, money not her pets (Original) No le doy pero ninguna estrella la, doctora pésima solo les importa el, dinero no sus mascotas
    6 people found this review helpful 👍

  • 1/5 Tere A. 5 years ago on Google
    (Translated by Google) I have used the services of this hospital twice, in the cemetery a terrible attention, I do not know if a woman named Flor still works there (according to what they told me she owns) her attention is so bad that I saw myself in the need to remove My little one from the cemetery that is very beautiful, but that lady dims the whole cemetery with her presence. Today I called the hospital because unfortunately there I found a medicine that I could not find anywhere and the person who treated me told me that they did not have Otopal x but that they had Oto xy that has all the components of Otopal x, I thanked him for the attention, but as I'm in Villa Nueva and the distance is a lot, I called again to make sure that the OTO X had Ivermectin and it answered me very heavy "LADY I SAID YOU HAVE ALL THE COMPONENTS", my son went for the medicine, he calls me and tells me that there is only Healthy Hearing ..... So heavy and they do not know how to give good information ... And nobody knew who told me OTO X instead of Healthy Hearing. (Original) He utilizado los servicios de este hospital en dos ocasiones, en el cementerio una pésima atención, no sé si todavía labora allí una señora llamada Flor (según me contaron es dueña) es tan mala su atención que Yo me ví en la necesidad de sacar a mi máscota del cementerio que es muy bonito, pero esa señora opaca todo el cementerio con su presencia. Hoy llamé al hospital pues lamentablemente allí encontré una medicina que no encontraba por ningún lado y la persona que me atendió me dijo que no tenían Otopal x pero que tenían Oto x y que tiene todos los componentes del Otopal x, le agradecí la atención, pero como me encuentro en Villa Nueva y la distancia es mucha, volví a llamar para asegurarme que el OTO X tuviera Ivermectina y me respondió bien pesado " SEÑORA LE DIJE QUE TIENE TODOS LOS COMPONENTES" , mi hijo fue por el medicamento, me llama y me dice que solo hay Oído Sano..... Tan pesados y no saben dar bien la información ... Y nadie sabía quién me dijo OTO X en vez de Oído Sano.
    6 people found this review helpful 👍

  • 1/5 ivan g. 3 years ago on Google
    (Translated by Google) Terrible service and attention, they are only interested in money and they NEVER tell you what happens to your pet, in my case they only spoke to me to ask me for money and at the time I decided to withdraw my pet to take it somewhere else because I could no longer pay for another One more day there, they started to put obstacles in my way to not remove him and they even offered to give me a loan to pay for the days they wanted me to stay, they forced me to sign an illegal paper, freeing them of guilt if I took my pet and moria, in I recommend this place for nothing, your only and genuine interest is money (Original) Pésimo servicio y atención, solo les interesa el dinero y NUNCA te dicen que pasa con tu mascota, en mi caso solo me hablaban para pedirme dinero y al memento que decidí retirar a mi mascota para llevarlo a otro lado por que ya no podía pagar otro día mas allí, empezaron a ponerme trabas para no sacarlo y hasta se ofrecieron a darme un préstamo para pagar los días que ellos querían que se quedara internado, me obligaron a firmar un papel ilegal librándoles de culpa si sacaba a mi mascota y moria, en fin para nada recomiendo este lugar, su único y genuino interés es el dinero
    6 people found this review helpful 👍

  • 1/5 B J. 4 years ago on Google
    (Translated by Google) I don't fill my expectation. I felt that they were more interested in QQ than in the welfare of my puppy. I do not recommend it (Original) No lleno mi espectativa. Senti que se interesaban mss por QQ que por el bienestar de mi perrito. No lo recomiendo
    5 people found this review helpful 👍

  • 1/5 Kevin Jose Arguello A. 2 years ago on Google
    (Translated by Google) Do not take your pets to this place, they do not provide them with the necessary care and they are only interested in money, my baby died in the hospital and since one arrives instead of attending to her what they did was start charging, when they arrive they make a budget and they make you pay it to be able to take care of the pet even if it is very bad, they don't take care of it if they don't pay before, we paid but it still died, surely due to bad attention, we called a funeral company and they told us that they had gone to pick up many animals to that fifth hospital. I wouldn't want to give them even one star, but that's the only way I can post what's lacking. (Original) No lleven a sus mascotas a este lugar, no les brindan la atención necesaria y solo les interesa el dinero, mi bebe falleció dentro del hospital y desde que uno llega en lugar de atenderla lo que hicieron fue empezar a cobrar, al llegar hacen un presupuesto y te hacen pagarlo para poder atender a la mascota así este muy mal, no la atienden si no pagan antes, nosotros pagamos pero igual falleció, seguramente por malas atenciones, llamamos a una empresa funeraria y nos dijeron que han ido a recoger a muchísimos animales a ese hospital de quinta. No quisiera darles ni una estrella pero solo así me permite publicar lo deficiente.
    5 people found this review helpful 👍

  • 1/5 Glenda T. 1 year ago on Google
    (Translated by Google) Terrible service due to negligence and ambition for money and taking it from one of them, my puppy was doing poorly and they gave me worse, he was a living being and now he is no longer with us, to the point that another veterinarian called them to get the information they did not give. (Original) Pésimo servicio por la negligencia y ambición al dinero y sacárselo a uno mi perrito iba mal y me lo dieron peor era un ser viviente y ahora ya no esta con nosotros, al punto de que otro veterinario los llamo para sacarles la información que no dan.
    4 people found this review helpful 👍

  • 1/5 samantha 1 year ago on Google
    (Translated by Google) Giving it a star is a lot, it is such a precarious and mediocre attention from the veterinarians, my puppy was in very bad condition because he was run over by a car and he had not completed 24 hours and they already wanted to put him to sleep, they never explained to us why... of their lousy service the prices are raising it for their bad attention do not take your dogs they are only interested in money (Original) Con darle una estrella es mucho es una atención tan precaria y mediocre la de los veterinarios mi perrito iba en muy mal estado porque lo atropello un carro y no había cumplido las 24 horas y ya lo querían poner a dormir nunca nos explicaron porque.. además de su pésimo servicio los precios son elevándoselo para su mala atención no lleven a sus perros a ellos solo les interesa el dinero
    4 people found this review helpful 👍

  • 1/5 Luisa G. 2 years ago on Google
    (Translated by Google) I took my puppy because he had a problem with his little eye and I called “you have to take it out” they charged me Q1000 for nothing, they did nothing to him, and another vet checked him and only with droplets there was improvement. It seemed that they did not feed him all day. Disgusting service and dangerous for pets. DO NOT TAKE THEM THERE (Original) Lleve a mi perrito porque tuvo un problema en el ojito y disque “hay que sacárselo” me cobraron Q1000 por nada, no le hicieron nada, y otro veterinario lo reviso y sólo con gotitas hubo mejoría. Parecía que no le dieron de comer en todo el día. Un asco de servicio y peligroso para las mascotas. NO LOS LLEVEN AHÍ
    3 people found this review helpful 👍

  • 5/5 wendy a. 1 year ago on Google • 36 reviews
    Excellent service, at first I was very uncertain due to the bad comments I read about the hospital, but my dog ​​had a very serious allergic reaction and due to the emergency I decided to leave her there with the fear that the next day they were going to charge me a lot of things, without However, the payment I made since I decided to leave her to be treated was the only payment I made, she was admitted for a day and they sent me videos on WhatsApp of her evolution, it is a good hospital, they attended to my emergency and followed up on my dog, As for the price, it is an affordable place, it is not cheap but I don't consider it to have been expensive either, it was a fair charge for the service they provided me and the facilities were very clean and tidy. I am grateful for the service they provided me and in case of another emergency, I would not hesitate to take my dogs to this hospital.

  • 1/5 Adyn J. 3 years ago on Google
    (Translated by Google) ON THURSDAY LAST WEEK I TAKEN MY DOG TO THIS HOSPITAL DUE TO INDIGESTION REASONS THEY TOLD ME THAT IT WAS VERY BAD AND THAT I HAD TO LEAVE IT, I NEVER LEFT I LEARNED IN WHERE IT WAS IT HAPPENED ALL NIGHT AND THEY CHARGED ME NO 1,200 WHEN IT WENT OUT. THEY WANTED TO GIVE IT AND THEY SAID TO LEAVE IT AND THAT IT WOULD CHARGE ME MORE MONEY WHEN I WEAR IT, MY VETERINARIAN WAS NOT FOUND MY VETERINARIAN SAID THAT THEY HAD NOT GIVEN THE SERUM AND THAT THEY ONLY CHARGED ME, AND THAT THEY ONLY WAS SOLD THE PATIENT HE SAID THAT HE WAS NO SERUM PERFORATION AND SUPPOSEDLY THEY PUT HER EXPENSIVE MEDICINE AH AND WHEN THEY DELIVERED IT TO ME THEY TAKEN IT WITHOUT A QUILT BEING THE PUPPY AND IT SHAKED WITH COLD I HAVE MY PUPPY IN RECOVERY, AND THEY ONLY CARED FOR THE MONEY PLEASE DO NOT TAKE YOUR PETS THERE TO READ THIS MESSAGE. THEY ONLY CARE ABOUT THE MONEY NOT THE LIFE OF THE ANIMALS, (Original) EL DÍA JUEVES DE LA SEMANA PASADA LLEVE A MI PERRITO A ESTE HOSPITAL POR MOTIVOS DE INDIGESTIÓN ME DIJERON QUE ESTABA MUY MAL Y QUE TENÍA QUE DEJARLO, LO DEJE NUNCA ME ENTERÉ EN DINDE ESTUVO PASÓ TODA LA NOCHE Y ME COBRARON 1,200 CUANDO SALIÓ NO ME LO QUERÍAN DAR Y DIJERON QUE LO DEJERA Y QUE ME COBRARÍA MÁS DINERO CUANDO LO LLEVE, MI VETERINARIO NO SE ENCONTRABA MI VETERINARIO DIJO QUE NO LE HABÍAN PUESTO EL SUERO Y QUE SOLO ME COBRARON, Y QUE SOLO LLEVABA VENDADA L A PATITA Y EL VETERINARIO ME DIJO QUE NO LLEVABA PERFORACION DE SUERO Y SUPUESTAMENTE LE PUSIERON MEDICINA CARA AH Y CUANDO ME LA ENTREGARON LO LLEVABAN SIN COLCHA SIENDO EL CACHORRO Y TEMBLABA DE FRÍO TENGO EN RECUPERACIÓN A MI CACHORRO, Y SOLO LES IMPORTO EL DINERO POR FAVOR AL QUE LEA ESTE MENSAJE NO LLEVEN A SUS MASCOTAS ALLÍ SOLO LES IMPORTA EL DINERO NO LA VIDA DE LOS ANIMALES,
    2 people found this review helpful 👍

  • 1/5 Kevin P. 3 years ago on Google
    (Translated by Google) Bad quality and they get money from you (Original) Pésima calidad y te sacan dinero
    2 people found this review helpful 👍

  • 1/5 Estiben S. 3 years ago on Google
    (Translated by Google) That place the only thing that matters to them is money !!! Maternity for my dog ​​and the expenses for nothing were barbaric !!! (Original) Ese lugar lo único que les importa es él dinero!!! Maternidad a mi perrita y los gastos por nada fueron bárbaros!!!Desgraciados!!!!
    2 people found this review helpful 👍

  • 5/5 Diego B. 6 years ago on Google
    (Translated by Google) They gave my dog ​​very good service, he has a bad liver and they took him in an emergency, he had little chance of surviving, but he stayed for two days, they stabilized him, they gave him the medicines he needed intravenously and thanks to this, my dog He is alive, I am very grateful. (Original) Muy buen servicio le dieron a mi perro, tiene mal el hígado y lo llevaron de emergencia, tenia pocas probabilidades de sobrevivir, pero se quedó internado dos días, lo estabilizaron, le dieron las medicinas que necesitaba vía intravenosa y gracias a ello, mi perro esta vivo, estoy muy agradecido.
    1 person found this review helpful 👍

  • 1/5 melanie c. 1 year ago on Google
    (Translated by Google) Disgusting I took my puppy because he was sick with parvo virus I left him hospitalized I always asked for him and they told me that he was fine and others that he was very bad THEY JUST CONFUSED ME They charged me every day and that's how they had me leave it another day and so on until they delivered it to me DYING and the only thing that worried them was that I would pay them THEY DID NOT HELP ME AT ALL I paid and they sent me to buy medicines separately !!!!!! My puppy passed away in my arms leaving the hospital They are rubbish, I hope all the animals they kill remain on their conscience they only care about money they have 0 empathy (Original) Un asco lleve a mi perrito por que iba enfermo de parvo virus lo dejé internado yo preguntaba por el siempre y me decían que estaba bien y otros que estaba muy mal SOLO ME CONFUNDÍAN Me cobraban todo los días y así me tuvieron déjelo otro día y así hasta que me lo entregaron AGONIZANDO y lo único que les preocupaba Es que les pagara NO ME AYUDARON EN NADA pagaba y me mandaban a comprar medicamentos aparte !!!!!! Mi perrito falleció en mi brazos saliendo del hospital Son una basura ojalá quede en su conciencia a todos los animalitos que matan Solo les importa el dinero Tienen 0 empatía

  • 1/5 Andrea G. 1 year ago on Google
    (Translated by Google) Terrible hospital! I do not put 0 because it is not possible. If you really love your pets, DO NOT BRING THEM HERE. Money is the only thing that interests them, they make bad diagnoses, therefore they deliver the medicine wrong and they deliver the pets worse without any responsibility. (Original) ¡Pésimo hospital! No le pongo 0 porque no se puede. Si de verdad quieren a sus mascotitas NO LOS TRAIGAN ACA. El dinero es lo único que les interesa, hacen malos diagnósticos por ende entregan mal el medicamento y entregan peor a las mascotas sin responsabilidad alguna.

  • 5/5 Ricardo G. 6 years ago on Google
    (Translated by Google) A specialized place for your dog or cat to recover, they offer specialized care. (Original) Un lugar especializado para que tu perro o tu gato se recuperen, les ofrecen atención especializada.

  • 5/5 Paola V. 6 years ago on Google
    (Translated by Google) Very good place, I have always brought my puppies here and the attention has been excellent. (Original) Muy buen lugar, siempre he traido a mis perritos aca y la atención a sido excelente.

  • 5/5 Ingrid P. 6 years ago on Google
    (Translated by Google) Very good hospital they attended me the emergency when I needed it. Excellent service, 100% recommended. (Original) Muy buen hospital me atendieron la emergencia cuando lo necesitaba. Excelente servicio, 100% recomendado.

  • 5/5 Yesly L. 6 years ago on Google
    (Translated by Google) Very good care, very professional doctors, excellent facilities, very good service in general (Original) Muy buena atención, médicos muy profesionales, excelentes instalaciones, muy buen servicio en general

  • 5/5 Alicia S. 6 years ago on Google
    (Translated by Google) I highly recommend the hospital; They saved my dog, they attended the emergency at dawn and everything went well. Very good service and very professional attention. (Original) Recomiendo mucho el hospital; salvaron a mi perro, atendieron la emergencia de madrugada y todo salio bien. Muy buen servicio y la atención muy profesional.

  • 5/5 Alexander C. 6 years ago on Google
    (Translated by Google) The hospital is very good, they take good care of pets and very professional doctors. (Original) El hospital es muy bueno, atienden bien a las mascotas y los médicos muy profesionales.

  • 5/5 Mario S. 6 years ago on Google
    (Translated by Google) Excellent hospital, quite complete and care for my very professional pet. I am grateful to the doctors for saving my dog. (Original) Excelente hospital, bastante completo y la atencion hacia mi mascota muy profesional. Estoy agradecido con los medicos por haber salvado a mi perro.

  • 4/5 Claudia S G. 6 years ago on Google
    (Translated by Google) I recommend it. Very professional (Original) Lo recomiendo. Muy profesionales

  • 1/5 Ariana 1 year ago on Google • 2 reviews
    Terrible place, people without ethics and they are only interested in money, taking advantage of the concern at the moment, I had a bad experience taking my dog ​​because I had an accident during his castration (he is very playful and had bleeding on the ninth day) and how My veterinarian does not attend emergency hours, I had to take him there and they gave us a "serious" scenario and that he had a very serious infection and they told us that the next day they would give him to us according to his evolution and every time we went to bring him they told us that another day more and so on and until I called his veterinarian and told him everything and he told us to take him out, I asked for his tests that they did and my dog's primary veterinarian checked him and it was nothing serious just to stop the bleeding and The wound was already dry and when they told us it was very bad. After 3 days they removed the stitches and he was fine, they are freeloaders, heartless and interested in money, they gave me my dog ​​without food for several days, all dirty because when they do their business they don't take the time to clean them , do not take your pets to that place.
    8 people found this review helpful 👍

  • 1/5 Abigail D. 1 year ago on Google • 2 reviews
    This hospital is the worst, they are only interested in money and not the health of the pets. They are scammers who take advantage of the situation. They made demands on my little dog for two days and they never gave him the treatment for the disease he had, we decided to take him out and in such a despotic way they agreed and until that day they gave us a prescription with the treatment, when they were supposed to have given him the medicine from the moment my dog ​​entered that hospital. These people are not professionals. According to several opinions from professionals, I am aware that this hospital has several complaints, and they have not been able to proceed because they are not registered doctors. They are scammers, without shame.
    7 people found this review helpful 👍

  • 1/5 Alejandra C. 8 months ago on Google • 2 reviews
    The process to diagnose and treat my dog ​​took a long time! I admitted him as an emergency due to vomiting and they only put him under observation 😡 2 days passed and they did not perform the corresponding tests to diagnose because he had obstruction. The staff was very informal, only one lady gave me confidence within the entire group of people. They are always eating while taking care of the dogs and it doesn't look hygienic at all. It seems that they only lengthen the processes to continue charging for the dogs' stay and it is not their fault that they are suffering pain just so they can continue taking money from the owners!
    6 people found this review helpful 👍

  • 1/5 Christa S. 10 months ago on Google • 1 review
    We admitted two dogs due to poisoning, it took them a long time to give the results of the tests, they did not give us information on the status of either of them and the diagnosis they gave us was incongruous, Dr. who treated us contradicted his diagnosis and only recommended more days of hospitalization, so we decided to withdraw them. I don't recommend the place
    2 people found this review helpful 👍

  • 4/5 Isabel M. 7 months ago on Google • 1 review
    Excellent atention. They took good care of my pet and it is good to see new faces in customer service. The last time I visited them, a young man with glasses treated me very well and even gave me coffee. He treated me very kindly. Compared to my last visit, only an angry and reluctant lady attended to me. Keep it up and change for the better.
    1 person found this review helpful 👍

  • 1/5 JUAN BERNARDO FUENTES F. 4 months ago on Google • 2 reviews
    Very terrible service, we spent almost Q1k a day for hospitalization so they had terrible communication with us, they gave us incomplete information and only charged the bills more, we paid up to 6k to have a message a day with luck until our pet died, terrible communication, lack of attention and arrogance
    1 person found this review helpful 👍

  • 1/5 Verónica T. 1 year ago on Google • 1 review
    Medical negligence, nothing more can be said than that, I took my dog ​​to the emergency room at night and in a single moment they gave me the bill of Q2200 just for having her there, they were not even able to heal the wound, the next day they told me that there was They had to put her to sleep or operate on her, which obviously was another money that the operator was not responsible for if she died at the time, which was complicated. Thank goodness I managed to get her out and change her to another veterinarian and at the other veterinarian they gave her first aid and what she really needed. My dog ​​is alive.


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