Due to the Covid situation, the rules have changed, and now they serve in groups and you have to call before to reserve the different pools or sauna (preferably 3 to 4 days in advance for reservation) Number 54463186 (preferably by WhatsApp now that due to the very weak signal in the place, calls sometimes do not come through) And preferably go in small groups of family or friends. Since if you want to go alone it will be more expensive because you would have to pay for the entire pool 😅. If you plan to arrive one day without a reservation, don't do it, it is very likely that the pools will be busy and you will not be able to get in 🥲.

Very primitive. Expensive for the area. They are renovating. Check back.

Excellent service, clean pools and they only work by reservation. I loved the water, it is super warm. They have restaurant and shop service, a little difficult to find. The best route is through Champollop village and when heading in that direction, look for the Castalia hot springs so you can find them. guide the gps, the staff is very attentive and each pool has its own rest area and showers with a private bathroom highly recommended

An unpleasant place to get to, the road is terrible, unhygienic and the customer service is the worst. They claim that they want a special swimsuit and they also pay a high price.

(Translated by Google) The cost is very high, for the right to use the large pool you must pay Q550 and a maximum of 10 people and they do not offer any other service (Original) El costo es muy alto, por el derecho a utilizar la piscina grande se debe pagar Q550 y un máximo de 10 personas y no ofrecen ningún otro servicio

Q550 just to use the large pool is a rediculous price. Do yourself a favor and go to one of the other numerous hot springs in the area that is more reasonable with their protocols.

The attention is quite good. They should prohibit drinks in the pool area.

A beautiful place with beautiful landscapes

Excellent place, oral cleaning and friendly customer service,

Beautiful place to de-stress...natural saunas...worthy of returning

We hope one day to have some public space like before.

Great Place, nature and fun, nice combination.

Very bad service and very resistant on the part of the employees despite the place that is very beautiful