Great customer services and the rooms was nice and clean

I had the opportunity to visit the DR for 5 days and stayed at this hotel. The hotel was nice for the area and my room was mostly comfortable. I had room #11, which had a balcony overlooking El Conde street. The location was excellent for the Zona Colonial area, with plenty of restaurants and shops to visit. There were plenty of police and military in the area, which made me feel safe coming and going. There was a lot of noise from El Conde street, with multiple businesses across the street and lots of traffic, including very loud motorcycles. However, it was much quieter from 10 pm through 6 am. The breakfasts offered were excellent, with coffee and juice served. They did not have water for breakfast and when I asked for some, they referred me to the bottled water provided in my room (2 each day). The staff were all very professional and friendly. I did wish the bathroom had been nicer, with updated fixtures needed. The shower head was a detachable wand and was offset towards the corner of the shower, which made the angle of the water cumbersome. The sink faucet had no hot water, and the drain cap was missing. Overall, a nice experience.

Fantastic budget but friendly hotel just off the main shopping street El conde, staff so helpful and welcoming

Fair price for the service. Overall it lives up to the expectations. They have all necessary in rooms. Unfortunately, my AC got broken and woke up at 3 am because of extreme heat in my room. Staff was friendly and tried to fix right away. They refused to provide me with another suite until ac will be fixed. In order to make it up they gave me fans which did not really change anything. I stayed awake from 3am up until 7am when I had to leave for a meeting.

Awful hotel, no windows in the rooms, air conditioning was old and damaged, water was dropping from it, very noisy. The door was barely closed.

Room that we received did not have any window. And on Booking it was listed as 3 star hotel. Also door in the room does not close, there is a big gap and it's very noisy

Great value for money. Very conveniently located next to the walking street in the colonial area next to restaurants shops and sightseeing. Basic room with comfortable bed, and daily cleaning. No window as expected, air conditioning, a safe, full bathroom, few minor repairs needed but nothing that inconvenienced us. Lovely breakfast of omelet or egg and sausage plus fruit juice and coffee. I would stay here again.

There was some employees not enough educated for their positions. Other very good. Roger was amazing.

A proper old hotel. Lots of character and not expensive at around 50 dollars a night with very good breakfast and superb service. Lots of nice local bars and restaurants close by for a pleasant evening.

Wonderful 2* accommodation just next to el Conde. Very helpful and friendly staff. Good value. Thanks for our great stay.

Hotel Class Colonial is a very nice and pretty hotel in the old town. Don't let the two stars stop you, it's really great. The location is of course perfect to explore everything. The hotel itself is in colonial style. The rooms are a bit smaller but that's ok. The bathroom is also okay. It is also well ventilated by the air conditioning system. We had a room with a balcony. I can only recommend this. The breakfast there is great. It is served in a small garden. You have a choice of two options and both are delicious. The service is good and friendly. They help you quickly when you need something. The price performance ratio is also not to be topped. This is really very good. For 2-3 days you can stay here well.

It has a very clean hotel room. When we had a problem the hotel clerk was very nice and fixed the problem. They even let us bring in food and eat it in their dining room. The free breakfast is very good.

If you're into antique colonial buildings to stay in while you adventure around the colonial zone while also keeping it affordable, then is a good spot! It was kind of like an old school Inn! Cons: A/C could have been colder. Mini fridge that was part of our room deal was not that cold, our things melted. That is it. Now, keep in mind that it is rated a 3-star hotel. However. Pros: Roger/Staff customer service 10/10. We made a reservation accidentally that was past the curfew, and he gracefully moved it at no additional cost to us to the next day. Constantly making sure everything is up to par and that we're happy. Even gave us additional towels on request. Beautiful garden w/ free breakfast. 24/7 bar. Beautiful local paintings everywhere, they support local painters so I really loved that. Just beautiful small touches everywhere around the hotel. Hot. Water. Nice. Pressure. Free Wi-Fi Free Roku: youtube, netflix, etc. Bed is soft, though if you're used to a firm bed this may be a problem. Our room had a balcony overlooking one of the colonial zone streets which was very relaxing and quiet, great for smokers or people who just wanna get some fresh air? Espada de doble filo. lol Impeccable clean areas. Every single area was impeccably clean. Clean bathroom. They provide bar soaps, towels, bed sheets, and toilet paper. Keep in mind as you'll have to take the rest. Overall it was a great experience. Would stay again for another affordable Colonial Zone adventure.

Great place to stay in Santo Domingo. I really liked the place where breakfast was served, felt like eating in nature. Would recommend this place when going to Santo Domingo. Tourist places was close to it aswell, so thats really great.

This hotel was BEYOND perfect ,Roger ,the manager was a pleasure and cares about his guests ;) the rates were very affordable! the room was very spacious and clean ,the breakfast was delicious, and super filling …walking distance to museum as well as cute little stores to buy whatever need ..the restaurants close by are very affordable and delicious..I recommend 100%!!!

Excellent hotel ,great price with excellent location, located at the city center,extremely clean & comfortable . Upon arrival I was warmly welcomed by the friendly reception staff Roger ,he makes my trip more interesting with his advices & tips about the city ,supermarket ,shops,restaurants bars are within walking distance. The owners stay on the premises so it's like a family atmosphere. Breakfast is great.Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again Roger for going just that little step extra for the guests!!!

A wonderful place to stay in the Zona Colonial. The staff is great and very nice breakfast. Rooms are small but quite adequate.

Extremly good value for money and a great place to stay at if you want to be close to the best locations in thr city. The only thing.i would chsnge is.the AC unit hanging right above your head when you are sleeling. It blows freezing air straight in your face :)

WOW!! What an amazing experience!! LOCATION: right on the strip you want to be on in the Colonial District of Santo Domingo!! Service is superb! Arriving at 8 pm after a long flight Freddy was able to give our taxi directions and warmly welcome us and show us around the hotel and our room... and also serve us a long awaited cervesa from the bar inside the hotel. The next day Roger was such a gracious host- serving us an amazing breakfast each morning accompanied by advise on where to travel from here- including transportation and destinations across the island. WE HAD THE PLEASURE TO MEET THE OUTSTANDING OWNERS!! They, too, were fantastic to speak with about their adventure remodeling and owning this hotel. We feel very privileged to have stayed here for 3 nights. 100% great all around. Highly recommend!! Ps check out El Buho Cafe blocks away from the hotel! Best food and service we have had here in Santo Domingo! Roger can also give you directions.

Perfect hotel for your city trip to Santo Domingo. Around the corner of the main shopping street in zona colonial. You start your day with an egg breakfast and after that you walk into the centre. Good and friendly service. You can walk from here to the bus stations