Du Careca Bijouterias Presentes e Brinquedo Ltda

Costume jewelry shop

😠 Terrible service when purchasing online via Whatsapp. I've been trying to close an order for 1 month and the ''service'' hasn't completed my purchase. They're always ignoring my messages or saying it's too busy. I have already made it clear that I am not available to go to the store on Saturdays du... People often mention store, service, super, products, time, muito, loja, semi, good, para,


Address

R. Vinte e Cinco de Março, 729 - Centro Histórico de São Paulo, São Paulo - SP, 01021-200, Brazil

Website

www.ducareca.com.br

Contact

+55 11 2126-5777

Rating on Google Maps

4.60 (221 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: 8:30 AM to 2:30 PM
  • Sunday: (Tiradentes Day), Closed, Hours might differ
  • Monday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: store (24) service (17) super (12) products (11) time (10) muito (10) loja (10) semi (9) good (8) para (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Alexandre C. 5 years ago on Google • 47 reviews
    Great products, affordable prices, good organization of products and boxes, but in some episodes the service leaves something to be desired.
    2 people found this review helpful 👍

  • 1/5 Camila Dias P. 1 year ago on Google • 4 reviews
    Terrible service when purchasing online via Whatsapp. I've been trying to close an order for 1 month and the ''service'' hasn't completed my purchase. They're always ignoring my messages or saying it's too busy. I have already made it clear that I am not available to go to the store on Saturdays due to my work, but there was no effort on the part of the attendant to complete my service and purchase. I have already informed which products I want, the numbers, the shipping method and so far nothing. Unfortunately, the website doesn't keep up with the store's news and all that remains is customer service via WhatsApp or going there. As for the products, I have nothing to complain about, the store works with excellent brands.
    2 people found this review helpful 👍

  • 1/5 Igor Renato C. 7 months ago on Google • 6 reviews
    My wife has been buying semi-jewelry in this store for many years and most of the time I go with her....but the security guards are very disrespectful. On my last visit a few days ago, I also took my mother with us for a walk and tourist in Sp because she is from another country. state...people, let's have common sense, she, a 78 year old lady in her simplicity, went to put a bracelet on her wrist to see if it fit and immediately the security guard drew her attention sternly and in a loud voice said that she couldn't do that because it was violating the merchandise and the practice is not allowed to prevent theft! I thought it was ignorant and caused a horrible embarrassment, even the customers in the store looked amazed, embarrassed by the situation, my mother wanted to leave the store immediately so that we would never return. Have more empathy with children, elderly people and all consumers! I won't go to the store anymore because as many years of consumers we have been, we know the manager and even some employees didn't have the slightest respect and another, the same security guard had already taken the shopping basket from my wife's hand because she was going to the upper floor and the merchandise has to stay on the ground floor, invest in a good course for employees and training so that this doesn't happen to anyone else!
    1 person found this review helpful 👍

  • 2/5 Fabiana V. 2 years ago on Google
    (Translated by Google) Store full after 9:00 am. It does not accept credit card payment for wholesale purchases and only accepts purchases with CNPJ if it is in its main activities (decoration and/or events). Minimum purchase in retail is R$ 20.00. (Original) Loja cheia após as 9horas.Não aceita pagamento com cartão de crédito para compras no atacado e aceita somente compras com CNPJ se o mesmo tiver na suas atividades principais ( decoração e/ou eventos ).Compra Mínima no varejo é de R$ 20.00.
    1 person found this review helpful 👍

  • 5/5 Cris S. 4 months ago on Google • 89 reviews
    I love this store, my daughter and I have always received good service and for those who don't know, there is a bathroom for customers upstairs and they also serve coffee. ❤️

  • 5/5 Walkyria R. 1 year ago on Google
    (Translated by Google) My Godss...this place is a doom...simply wonderful. Attendants solicitous and super polite. I loved. (Original) Meu Deusss...esse lugar é uma perdição...simplesmente maravilhoso. Atendentes solicitas e super educadas. Adorei.
    1 person found this review helpful 👍

  • 5/5 Tamiris S. 2 years ago on Google
    (Translated by Google) It's a paradise of handbags, jewelry and semi-jewels, bows, hats... It's wonderful, a mandatory stop every time I go on March 25th. (Original) É um paraíso de bolsas, bijuterias e semi joias, laços, chapéus.. É maravilhoso, passagem obrigatória toda vez que vou a 25 de março.
    1 person found this review helpful 👍

  • 3/5 Milena C. 2 years ago on Google
    (Translated by Google) I really like this store in relation to children's hair ornaments, the variety is very large and the quality is great, the girls who serve us in the corridors are always very polite and helpful, at the checkout the service changes a little, sometimes they serve us with a frown and grudgingly and the security guard who is at the door already abused my mother for wanting to wait for me at the door of the store, other than that the items are beautiful, there are semi jewelry that do not cause allergy at an affordable price, I suggest it is worth checking out. (Original) gosto muito dessa loja em relação a enfeite de cabelo infantis a variedade é muito grande e a qualidade é ótima, as meninas que nos atendem nos corredores são sempre muito educadas e prestativas, no caixa o atendimento muda um pouco as vezes atendem de cara fechada e má vontade e o segurança que fica na porta já destratou minha mãe por ela querer me aguardar na porta da loja, fora isso os itens são lindos tem semi joias que não causam alergia com preço acessível, indico vale a pena conferir.
    1 person found this review helpful 👍

  • 5/5 Debora B. 5 months ago on Google • 49 reviews
    Wonderful store full of varieties

  • 5/5 Josimara Alves De L. 9 months ago on Google • 45 reviews
    This store is what's more, every time I go to 25 I have to go there, it's just that the space is very small.

  • 5/5 Eric M. 8 months ago on Google • 30 reviews
    Very attentive staff and excellent quality of materials and products.

  • 1/5 Regina Tatiana P. 5 months ago on Google • 9 reviews
    Terrible online service. If you can't help, don't advertise the service. I chose 3 published models and couldn't find them on the website. I sent a message on Instagram, they confirmed that they were separated and asked me to call them on WhatsApp. I immediately called, 3 hours later the person replied that the model was unavailable. I asked about the other 2 and asked about having separated and got no answer. This is the second time I have had a bad experience with this store. Another item came in the wrong way and another was broken and I was left with a loss because I didn't get a return either. I won't buy it anymore. I'm looking for a new Monções Brand reseller.

  • 5/5 Daiana F. 10 months ago on Google • 6 reviews
    Goodnight! I was at your store today and I would just like to thank the saleswoman Letícia for her service. At first I went into the store just to check it out, I had no intention of buying anything. However, I was so delighted with the service I received that it was not impossible to leave without taking anything. I would like to express my satisfaction and gratitude for the way I was treated.

  • 5/5 Américo A. 1 year ago on Google
    (Translated by Google) Look at people in this place, they have everything you are looking for to give as a gift, if you are looking to resell just look for one of the owners who have special conditions. (Original) Olha pessoas nesse lugar tem tudo que vc procura pra presentear, se vc está procurando pra revender só procurar um dos proprietários que eles tem condições especiais.

  • 5/5 Analia L. 2 years ago on Google
    (Translated by Google) I love this place , quality of the pieces are amazing , semi jewelry , This visor I bought years ago and it is wonderful intact ! super indicate (Original) Amo este lugar , qualidade das peças são incríveis , semi joias , Esta viseira comprei há anos e está intacta maravilhosas ! Super indico

  • 5/5 Camila F. 2 years ago on Google
    (Translated by Google) I like this store a lot, I have been going for a few years and I always come back. Good price and lots of variety, the small store is deceiving, the second floor has a lot of variety. (Original) gosto muito dessa loja, vou ha alguns anos e sempre volto. Preco bom e muita variedade, a loja pequena engana, o segundo andar dispoe de muita variedade.

  • 5/5 Maria Toscano M. 9 months ago on Google
    Atendimento top e vários produtos incríveis

  • 5/5 Tânia K. 1 year ago on Google
    Amo essa loja, tem bastante variedade de produto, chaoeu, bone, bijus, laços e bons preços tambem

  • 5/5 Priscila S. 10 months ago on Google
    Gente eu indico está loja de olhos fechados, sou cliente a muitos anos e a variedade, qualidade e atendimento é sensacional! Super prestativos e preocupados com a satisfação do consumidor. Vcs tem toda minha admiração! 🙏🏻

  • 3/5 Jessica O. 1 year ago on Google
    (Translated by Google) Lots of crowds, little space to circulate, expensive products for the quality of service offered. (Original) Muita muvuca, pouco espaço para circular, produtos caros pela qualidade de serviço oferecida.

  • 5/5 Rafael Augusto S. 1 year ago on Google
    (Translated by Google) excellent store Impeccable fast service Very good price, in the region of March 25 I recommend! (Original) Loja excelente Atendimento rapido impecável Preço muito bom, na região da 25 de março Recomendo!

  • 5/5 Vera Lucia S. de A. 1 year ago on Google
    Não conhecia, porém amei! Muita variedade, com cachecóis maravilhosos, funcionários atenciosos e de quebra até cafezinho com bolo de milho! ❤️

  • 5/5 Magali I. 2 years ago on Google
    (Translated by Google) I buy a lot of time in this store and the jewelry is beautiful and good semi jewelry the wonderful service I love being attended by Rosa but I'm sure they are all great attendant. I highly recommend (Original) Eu compro muito tempo nesta loja e as bijuteriaa são lindas e boa semi joias o atendimento maravilhoso adoro ser atendida pela Rosa mas tenho certeza que todas sao otimas atendented. Eu super recomendo

  • 3/5 Carol s. 2 years ago on Google
    (Translated by Google) I really liked the store but it's super disorganized. The checkout line is a joke. I was in line for a long time to get a paper to pass in a disorganized way at the cashier next door, which generates a horrible queue and annoyance among customers. But they sell beautiful things ♥️ (Original) Gostei muito da loja mas é super desorganizada. A fila do caixa é uma palhaçada. Fiquei um tempão na fila pra pegar um papel pra passar de forma desorganizada no caixa ao lado, o que gera uma fila horrível e chateação nos clientes. Mas eles vendem coisas lindas ♥️

  • 4/5 Tania R. 2 years ago on Google
    (Translated by Google) Several options of beach accessories and knick-knacks for the home, toys and others, plenty of options for gifting and personal use. Really enjoyed. Good service. (Original) Diversas opções de acessórios de praia e bibelôs para casa, brinquedos e outros, bastante opções para presentear e uso próprio. Gostei muito. Bom atendimento.

  • 4/5 Kelly C. 2 years ago on Google
    (Translated by Google) I love the ducareca store. I've shopped there several times. The service is good and the parts are of good quality. Top, I highly recommend 💕 (Original) Amo a loja ducareca. Já comprei várias vezes lá. O atendimento é bom e as peças são de qualidade. Top, super recomendo 💕

  • 5/5 Priscila Y. M. 1 year ago on Google
    (Translated by Google) It has everything! But you have to go with patience, it's a lot and tight. The cashier is a bit confusing (Original) Tem de tudo! Mas tem que ir com paciência, é muito e apertado. O caixa é meio confuso

  • 5/5 Elizabeth Alves M. 1 year ago on Google
    (Translated by Google) Du Careca, super cool store, only great quality products! Highlight for semi jewelry! I highly recommend! (Original) Du Careca, loja super bacana , só produtos de ótima qualidade! Destaque para semi joias! Super recomendo!

  • 4/5 Elizabeth S. 1 year ago on Google
    (Translated by Google) One of the best stores on the 25th, it has differentiated products and accessories for the beach, winter and very beautiful. It's not the cheapest, but it's worth a visit. (Original) Uma das melhores lojas da 25, tem produtos diferenciados e acessórios para praia, inverno bem bonitos. Não é uma das mais baratas, mas vale a pena a visita.

  • 5/5 Cézea Gandra G. 1 year ago on Google
    (Translated by Google) Simply the best of 25 de Março I have been buying for over 13 years first class service with many varieties of products always with news it is really worth knowing. (Original) Simplesmente o melhor da 25 de março compro há mais de 13 anos atendimento de primeira com muitas variadades de produtos sempre com novidades vale super a pena conhecer.

  • 5/5 Adla Maria Lamounier Q. 2 years ago on Google
    (Translated by Google) Lots of news , very helpful staff . Excellent service. super nominate 👏👏👏 (Original) Muitas novidades , equipe muito prestatativa . Excelente atendimento. super indico 👏👏👏

  • 1/5 Maria L. 3 months ago on Google • 1 review New
    Hello good afternoon. My mother and I have been customers at the store for years, and today a very humiliating episode happened during the time we were there. While she was choosing, I was in a corner with bags from other stores, and during all this time, the security guards were right on top of me, watching me the entire time. When my mother returned with the pieces she was going to buy, the saleswoman, on the instructions of one of the security guards, came to us to say that we couldn't open the packaging of the pieces. Turns out we weren't, I was barely holding the barrettes she was showing. This in front of everyone in the store. I asked who was opening the packages, and she said it was just "A WARNING". But a warning to whom? why? Because we weren't opening packages, and an accusation like that is extremely serious. The same way they do this within this situation, they accuse someone of theft or something worse. We were very hurt, because we loved the products, and always, regardless of the time of year, we bought them at the store. We left without taking the products out of indignation at the injustice we experienced there. I wouldn't recommend it to anyone else.


Call +55 11 2126-5777 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Costume jewelry shops nearby

Last updated:
()