The location first of all is literally in the middle of nowhere, the issue me and my colleagues faced that if you want to do anything outside the hotel you need to get a 50 min train journey into the town and the hotel will not assist with transport at all. My room was flooded with water coming through the ceiling at 2am in the morning and I was just told to call maintenance. The manager Amada had zero regard for the welfare of any of the guests in my group staying in the hotel. One of my colleagues also found a wire in his food to which the staff responded, this is Africa it can happen sometimes and just told to accept it. They were rude to us time and time again, it made it a very unpleasant stay for us all. There are a couple of really nice guys that work at the bar but from my experience of anyone at front of house you are wasting your time expressing any concerns you have with the service they are providing. Avoid this hotel if you can, it is certainly not worth the price they are charging here and we will not be returning there

Underwhelming in all aspects. Despite being relatively new, the room was dated and not spotlessly clean. Since trays of room service leftovers aren’t cleaned from the hallways regularly, cockroaches were visible in the corridor. One morning, a pest controller was going with a protective suit through the room next door. Breakfast and food in the restaurant are mediocre and not Radisson standard. So is the service: the reception is not of help at all; no transparency of commissions when ordering a taxi through reception - it‘s only told after the transportation has taken place once shown on the invoice. Service staff is not proactive at all, slow, order are delivered wrong. It seems, no one cares about guests. This is sad, since Senegal prides itself as country of hospitality - you can feel it on many occasions, just not at this Radisson hotel. Edit to reply of hotel: In regard to commission for taxi orders - there is a commission taken, which is 5%; my colleague and I had an argument with reception staff, when informing us after the taxi transportation had taken place. If the hotel is not officially applying a commission, who is getting the money?

The staff is helpful and friendly. The room itself is ok.

Amazing reception , I didn’t wait long before the waiter came to take my order with a big smile on his face , the meal was so succulent , ate some gambas Jamestown rice and green beans , As for the room very neat no dust on the glass windows ,bed’s corners and washroom

I enjoyed my two night stay at the Radisson Diamniadio. From the stunning reception area, to the pool, bar and restaurant… Everything was extremely welcoming and top tier service. As some of the other reviews have eluded to - the hotel is 45 mins from Dakar city centre, however it is still part of greater Dakar. Should you want to do some shopping for souvenirs, or perhaps get your hair braided (like I did) - the receptionists were kind enough to make arrangements at a local salon, and it was a great experience! I would definitely stay at the Radisson Diamniadio again.

Nice hotel with great staff. Have everything you need in a convenient location to the airport. Far from the city, but if you don't go there every day, it doesn't matter.

Good hotel and very good staff and service

The hotel is very beautiful though in a very remote area. The chef does an amazing job with the meals. The hotel staff are warm and friendly . I'll definitely be back

It's a great location to be far,quiet and clean place, But the problem is if you don't have a car, you have nothing around

The hotel being absolutely in the middle of nowhere, lacks choices for dining and entertainment. It has only one restaurant and one pub. No shopping The pool definitely needs cleaning. The water is not clear and there are swarms of aquatic insects that live in there and are never removed. Pool staff should be fired immediately.

I usually stay at this hotel whenever I have long layovers. The hotel is in the middle of nowhere and it will take you at least 45 minutes to get to Dakar. The ride from and to the airport is still a good 30 minutes so plan accordingly. The hotel offers a shuttle to and from the airport which I appreciate. You just need to make sure you let them know prior to arrival at the airport that you need the shuttle and they will arrange for the driver to wait for you at the airport. Rooms are clean, spacious and cozy. Food is fresh and tasty. Service could be improved as the receptionist often look confused or not knowledgeable of the services the hotel offers.

It does not a 5-star hotel at all. The employees are so kind and helpful, but the level of service is of a 4-stars hotel. The management does not clearly understand the concept behind a 5-stars service and what luxury customers would be expecting from a 5-stars experience. The worst 5-star hotel I have ever stayed at.

I have never seen such a bad hotel in my life. I have had a expired beer in the restaurant. The worst experiences with room, room service, restaurant, management as a whole. Details are too long. I won't write all but I definitely not recommend.

I cannot recommend this place enough! The rooms are clean, the staff are super friendly, and the food is amazing! There is a beautiful pool with lounge chairs & towels. There's a decently size gym and spa. You'll feel very comfortable during your stay. They offer shuttles from the airport to hotel & vice versa upon request! I recommend emailing the hotel to provide your flight info prior to arrival.

The hotel is a higher standard Radisson, so compared to other Radisson’s this one has better quality. The rooms are bigger, more comfortable, it has a swimmingpool and garden area, etc. I cannot complain at all about the hotel itself. It is a good hotel to stay… unless you also look for a good and friendly service. The service in all areas of the hotel was terrible. Receptionists, waiters, cleaning staff, drivers… all of them looking at you like in anger and trying to help the minimun. No smiles, no hellos or good mornings anywhere. Not a friendly nor polite service anywhere to be seen. I felt like not welcome in such a nice hotel. That’s why I give only 2 stars. I will give more in a future if this issue improves.

Service was so poor and not from a 5 stars Hotel. Front desk was rude and helpless when I was wrongly charged on my restaurant bill. The very big issue is the lack of communication from the Hotel . Do not recommend staying in this hotel. Service doesn’t worth the price paid

Outstanding breakfast as expected. We popped in just for breakfast, all you can eat, coffees, fresh drinks, crepes, omlettes etc. The price is also really reasonable 14k cfa per person. It turns out to be cheaper in the end compared with other places in dakar where you pay extra for everything (1500cfa for one coffee). The staff was also very welcoming and friendly. One of a very few recommendations in Dakar.

It is about 30 minutes away from the airport right across from Senegal soccer stadium it's Africa inside the hotels are nice and the service.

Well located hotel close to the AIBD airport. Rooms are nice but the bathrooms material could be more userfriendly. Nice service at a good breakfast buffet.

The room is comfortable and it is quiet. There is now a train to Dakar which you can access. It's a short taxi ride away.

The only dislike is that its far from the city but the bus can take you to it. Otherwise, everything was top notch 👌

It's happen to me that to pay for rest and commodity. The fact as you're part of Radisson groupe and the quality of the services and hegiene level it's not the the level 4 stars ...by the way the reception design is beautiful but the personal are horrible service. Specialiy when you pay in cash Euro !! Also the location is veri noisy and so fare from every service without aéroport.

I spent 1 night and 1 full day at the hotel. - the rooms are nice and cosy. The bed is very comfortable. -very good cuisine at the restaurant for breakfast and lunch -I tried the gym and the spa ( sauna and steam sauna), and here is what I think of these amenities: - the gym is very well furnished with brand new machines….. but on the 4 cardio that are in the room… only one is working. I called the technicien several times but he was unable to fix them. He only unplugged and plugged again…. Too bad. He did not have the slightest idea of how to fix the issues. - sauna and steam sauna are brand new as well… beautiful….but: sauna does heat up to 50°c…. And not more…. I spent 30 minutes in it but didn’t even sweat as there is cold air coming from under the banches…. Here again I called the tech several times….. but he doesn’t have the slightest idea of how a sauna is supposed to work and what is expected from such an amenity…. I tried to explain that he had to change the presets on the computer to enable the sauna to get to at least 80°c…. But he was unable to do it… here again he just switched it off and on, …. Not very good for a tech who is supposed to know better!… he even didn’t try to look at the documentation to learn how to change the temp settings. He didn’t know the use of a sauna….. here again too bad ! Steam sauna worked perfectly well. It’s a pity that such nice amenities, all new and shining are unusable so fast due to lack of knowledge and maintenance!. The ideas are great but the implementation unfortunately not. You should work on it

I would be careful at this hotel and surrounding areas. The taxi on the way tried to rob us. As we arrived here very scared & tired the hotel staff tried to charge us double the price that was listed online. Online was listed $188 the hotel staff tried to charge us $354 be very vigilant in this area as it is not safe. I would book online & if you can stay at Radisson BLU sea plaza where you will be safer. DO NOT BOOK THIS PLACE!

The hotel is located about 20-30 minutes from the airport (depending on traffic) and about 45-60 minutes from downtown. Definitely a pure business residence as there is nothing in the vicinity in case you consider leasure travel, expect if you are there for a football match, as the Stadium the Senegal is opposite the road. Food and service are at acceptable level and staff speaks mainly French and occasionally English.

Good for a quick stop-over. One expects a friendly welcome in such a place and one expects everything to be working properly if one arrives late at night tired after a long haul flight. My expectations were not unfortunately leaving me wondering if I had received value for money.

Great experience. The room was clean. The service was great. Staff was very welcoming. Highly recommended to future visits in Dakar.

I'm here for the review specifically to compliment Rokhaya who was our waitress in hotel lobby restaurant. She provided exceptional customer service and was very delightful. I stayed here with 5 colleagues, and we all agree in this. We had some unusual requests which She happily assisted us with. We really enjoyed having Her around, She is the best, totally deserves a promotion if there is any!

Very Nice Hôtel with wonderfull custumer service. Staff is pleasant and attentive. I had a memorable stay with my husband and we are always excited to return back.

Clean, friendly staff and wonderful beds! Large bathroom with huge walk in shower. Plenty of closet space, safe, ironing board, mini fridge. They apparently still allow smoking. Even though I wasn't on a smoking floor, stepping out of the elevator the hallway smelled, a lot but nothing in my room. I had a balcony that was very nice and the location is remote but pretty quiet. The buffet breakfast was very nice and you can sit outside. The pool looked nice as well but was too cold for me.

This hotel doesn't even deserve a one star but that's the lowest option. HORRIBLE CUSTOMER SERVICE. Hotel isn't clean and service just poor. May I suggest staying at Terrou-Bi Resort if you're in Senegal. Please don't waste your money staying in this dump.

Nice hotel, with nice breakfast. The pool and gym is medium size. There is nothing around the hotel.

Most of the staff are good, but while we were eating our breakfeast, a woman worker came continuously and took our plates. Although we warned her that we are eating, she acted like she did not noticed and she continued to do this. It was disturbing. On the other hand, there was no shampoo on the rooms, when i and my friend ask it, they said it finished and it was same for the slipper. Except these people, for example people who works in reception, technique and pool, they are really helpful, nice and good workers. Also, beds are so comfortable.