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Respace Relax & SPA Centers

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😐 This review will be long... I have been to this Salon several times and each time something upset and disappointed me. 1st - half an hour I waited for the pass downstairs at the reception, while I was waiting, I was already tired of everything, my mood had deteriorated. The procedure itself went wel... People often mention massage, time, procedure, hammam, master, reception, minutes, view, staff,


Address

Presnenskaya Naberezhnaya, 12, Moscow, Russia, 123317

Website

respace.su

Contact

+7 916 936-48-86

Rating on Google Maps

4.70 (59 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: (Russia Day), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: massage (14) time (9) procedure (9) hammam (7) master (7) reception (6) minutes (6) view (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Galya D. 3 years ago on Google • 74 reviews
    This review will be long... I have been to this Salon several times and each time something upset and disappointed me. 1st - half an hour I waited for the pass downstairs at the reception, while I was waiting, I was already tired of everything, my mood had deteriorated. The procedure itself went well, the only thing that was not convenient was the fact that there are showers only in the hammam and in the locker room, respectively, if the procedure involves taking a shower (scrub, wrap, etc.), you need to get up, walk along the entire corridor, wrapped in a towel, go to the shower in the locker room, then come back....(my procedure meant doing this twice). Next time - again I waited half an hour for the pass at the reception.... Next, I went to the hammam, I thought, I’ll have a great time in the hammam, steam, and then the peeling will go better. I expected complete relaxation. I left the hammam at the appointed time and went to wait for the master in the lounge. I wait for about 30 minutes... no one comes to me. I approached the administrators and politely asked when the procedure would begin, to which the administrators rolled their eyes, “Oh... we’ll find out now.” I went back to the lounge to wait for an answer. For another 15 minutes no one comes to me (neither with an answer, nor the master). I returned to the administrators, irritably I asked the same thing, again the answer was “oh.. now we’ll find out”, one of the administrators leaves somewhere, I’m already staying at the reception, waiting.. she returns, sits down and starts doing something , zero attention to me. To this I say, “And?”... “Oh, just a couple more minutes and the master will pick you up. Wait in the lounge.” Ok, I'm waiting in the lounge. In 10-15 minutes!!!! the master comes and takes me away. And it’s good that by the way, I said what my procedure was... since it turned out that she was preparing for another procedure (just a massage). In total, they asked me to wait another 5 minutes so that she could prepare for MY procedure.... The procedure itself went well, except that the master made a slight remark that I sat in the hammam for a very long time and she “lost” me (there was also a hammam in the procedure itself - between different types of sub-procedures). And yes, another point is that the only underwear available was panties, bras were “out of stock.” Total from + 1) the masters there are good, they do massages and procedures well 2) the cosmetics seem to be good too 3) beautiful view, yes From - 1) the meeting of guests was very poorly organized! Sitting for half an hour just to get into the salon is not normal! 2) Administrators - well, this is just a failure!!!!! 3) for such money and positioning you expect a different attitude!!!!!! In general, I’m disappointed, I’m looking for another CPA so that my nerves don’t get on my nerves...
    16 people found this review helpful 👍

  • 5/5 Lidy T. 2 years ago on Google • 52 reviews
    5 stars only for the view and interior. Masters make mistakes. More often I came across normal ones)) The girls at the reception are a complete failure. They always talk as if they were talking to a friend, which is not very clear) they take a very long time to do everything and spoil the impression. + they make delicious tea)
    4 people found this review helpful 👍

  • 5/5 fluttershy n. 2 years ago on Google • 41 reviews
    Very clean, everything is provided for the client's comfort. The massage was good, strictly according to my wishes, the master asked more than once if I was comfortable, and was careful. The only negative is that in the tower itself it is not immediately clear which checkpoint you need to go to to get a pass.

  • 5/5 Anya Z. 2 years ago on Google • 37 reviews
    Amazing place! Quite spacious and bright room, very polite, yet unobtrusive staff. I liked the cosmetics - the skin was very soft, there were no negative reactions after the procedures. I took the spa day program - 3 hours of pure pleasure❤️

  • 1/5 Алексей �. 2 years ago on Google • 3 reviews
    I tried to call for 40 minutes and all the time the answer was the same: “all operators are busy.” As a result, we were late for the procedures because a pass for 2 people had not been ordered.
    3 people found this review helpful 👍

  • 5/5 Марат �. 4 years ago on Google • 3 reviews
    Yesterday (03/18/20) I visited the respace SPA salon!! It was divine! Firstly, I have long wanted to try hot stone massage, and secondly, I dreamed of doing it in an unusual place. And the 54th floor is not a very ordinary place for me :) Emotionally, I am still euphoric from the massage and the service of the staff. The high level of skill of the masseuse (Irina) was amazing. At the time of the massage, I received complete muscle relaxation and no pain in the body. In a sense, I disconnected from the routine flow of Moscow and went to heaven for 2 hours. The staff is attentive to your wishes. They gave us a tour of the salon and unobtrusively talked about the procedures and opportunities for clients. It's nice. About the interior and cleanliness - Burj Khalifa, only in Moscow. Thank you for the relaxing massage, relieving body pain and high level of professionalism!
    2 people found this review helpful 👍

  • 5/5 Dmitrii C. 1 year ago on Google • 9 reviews
    The best place in Moscow. I love the spa very much for its wonderful massages and the stunning view from the 54th floor.
    1 person found this review helpful 👍

  • 5/5 Valentina M. 5 years ago on Google • 4 reviews
    A place of relaxation and hedonism. The head was completely turned off for 3 hours. The spa salon is spacious, stylish, breathes newness, and the view of Moscow is gorgeous. The massage was done by Thai women, not a single comment was made against them. The girls at the reception work great, we even wanted to lure them over to us)))

  • 1/5 Екатерина �. 2 years ago on Google • 1 review
    They sell contacts to escort agencies! My husband and I went to the spa. We were required to give our phone numbers. They had my phone number. When we arrived at the spa, the reception did not allow us to have a massage until we gave our husband’s phone number. We refused and didn’t want to, but since it was a surprise for my husband’s birthday and they wouldn’t let us in any other way, we left his phone number. The very next day, my husband started receiving messages from escort agencies!!!
    13 people found this review helpful 👍

  • 5/5 Dmitry B. 1 year ago on Google • 1 review
    Perfect place! I went for a relaxing massage, everything was great. I would especially like to mention the friendly staff and of course the view!
    1 person found this review helpful 👍

  • 5/5 Антон �. 1 year ago on Google • 1 review
    Relax your soul and body! I recommend this place.
    1 person found this review helpful 👍

  • 5/5 Антон �. 3 years ago on Google • 1 review
    I work in the city. I go here regularly for a massage and to the hammam, and sometimes I buy subscriptions for girls and colleagues, depending on events). One of them showed reviews, to say surprised is an understatement. No matter how many times I come, the girls at the counter are always friendly, smiling, and don’t deprive us of attention. The massages are always good too, I had one from an Egyptian, and from Nikita, and from a master from India, I don’t remember the name. My mice are always happy. An excellent spa, and for those in the center it’s generally an option. So see you on Thursday, I signed up again))

  • 5/5 Ольга �. 2 years ago on Google • 2 reviews
    Massage therapist Mohamed is a god at his job!!! It was such a great massage, just incredible. It’s hard to convey: such soft and smooth movements, but at the same time strong hands. I'll definitely come again.

  • 5/5 Jane T. 2 years ago on Google • 1 review
    The place is amazing! I'm glad that a really nice place has appeared in the City. The service is excellent! The masters are true professionals.

  • 5/5 Светлана �. 2 years ago on Google • 1 review
    Great spa! Polite staff, professional massage therapists

  • 5/5 Kanyanta M. 2 years ago on Google • 2 reviews
    Had a sports massage here. I spend all day in front of a computer, and have a few niggling neck and back problems. Kirill attended to me and was just fantastic. Spoke flawless English and his expertise was even better. The rest of the staff were friendly, respectful and very welcoming. Would definitely recommend.

  • 5/5 Элвин M. 2 years ago on Google • 1 review
    super

  • 5/5 Дарья �. 3 years ago on Google • 1 review
    Amazing personal, relaxing atmosphere and music Mohamed made best massage and meditation + Beautiful view from 54 floor, taste tea)


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