New Orleans Pizza image

New Orleans Pizza

Restaurant Fast food restaurant Pizza restaurant Pizza delivery service

😠 Ordered at 5:44pm and at 7:44pm still no pizza delivered. My husband ended up driving to get it. 8pm and just eating my pizza that is cold, pops are warm, and kids are screaming from hunger. I called multiple times and no one answered till my husband called from his phone to pick up. Food itself, on... People often mention pizza, order, Pizza, good, great, ordered, Orleans, service, wings, time,


Address

522 Main St E, Shelburne, ON L0N 1S2, Canada

Website

www.neworleanspizza.com

Contact

+1 519-925-1444

Price rating

$ $$$

Rating on Google Maps

3.70 (164 reviews)

Open on Google Maps

Working Hours

  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm
  • Sunday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: pizza (58) order (16) Pizza (13) good (11) great (11) ordered (8) Orleans (8) service (7) wings (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Felicia Beamish [. 3 years ago on Google
    Ordered at 5:44pm and at 7:44pm still no pizza delivered. My husband ended up driving to get it. 8pm and just eating my pizza that is cold, pops are warm, and kids are screaming from hunger. I called multiple times and no one answered till my husband called from his phone to pick up. Food itself, once we warmed it up, was good but the customer service and wait...we won't be ordering again. Also there's no way these are large pizzas. They are tiny (not much bigger than my fork)! For the price we paid not worth it. We also ordered and paid for 4 fritters and only received 2.
    2 people found this review helpful 👍

  • 5/5 Jhuliana M. 1 year ago on Google
    EXELENT! The size of the pizza is the best value for your money, the box itself its giant. The chicken wigs are a MUST! I can't believe it took me 4 years to try this place! So if you are new in the area don't be like me! This is your pizza and wing destination 🏆!.
    1 person found this review helpful 👍

  • 2/5 Terrance G. 4 years ago on Google
    The food is awesome! It's my favourite pizza. The lady who works there is very rude. Never been completely rude to my face, but she just has zero people skills. Whenever I call I hate talking to her and I hate dealing with her when I'm there. I'm not going to go there again. One example is last time I called I started ordering and she said "seriously!! One minute" and disappeared. Was that my fault? Did I make her mad? What is she doing? So I hung up and called dominos. I feel bad for the people who work with her. The 2 stars is for the food that's it.
    1 person found this review helpful 👍

  • 1/5 Sue R. 3 years ago on Google
    The woman there is rude af. Just phoned at 10pm to see if I could place an order, as their Corona hours aren't posted online. She answered "Hello new Orleans pizza, we are closed" and immediately hung up. Rude.
    1 person found this review helpful 👍

  • 1/5 Sheena L. 3 years ago on Google
    Not good customer service. Having to wait for them to greet you is a always a bad sign.
    1 person found this review helpful 👍

  • 5/5 jr c. 7 months ago on Google
    New Orleans Pizza is a pretty solid pizza. It's like an in-between of your average pizza from other pizza stores and a really good pizza like other top pizza stores. The crust isn't as greasy as Pizza Hut, which I like - but it's still soft and crispy. We order from New Orleans at least once or twice a month!
    1 person found this review helpful 👍

  • 2/5 Lindsay F. 2 years ago on Google
    Food is great, but after going a half dozen times and our order was messed up EACH and EVERY time, we stopped going. We order online too, not like it was a verbal miscommunication over the phone. Great that they double check the order before sending out, but now I'm waiting another 20 minutes for my pizza, while my second pizza sits around waiting for me. Rough customer service too, no apologies, doesn't try to make up for mistakes. Not worth your time.
    1 person found this review helpful 👍

  • 2/5 Hayley S. 2 years ago on Google
    Very disappointed... expensive which isn't and issue but expected better quality! The toppings are so minimal especially when your getting a topping that they charge as a double??? What the hell!!!?? Ordered a large and there was like 10 pieces of chicken on the whole thing...IF that... and that's just one example...the other toppings ordered with it were barely there as well... for 20 bucks a pizza I expected much better....
    1 person found this review helpful 👍

  • 5/5 Chris R. 5 years ago on Google
    Canadian.. meow.

  • 1/5 Chris C. 5 years ago on Google
    Terrible customer service

  • 5/5 Richard K. 5 years ago on Google
    Ordered online on our way home. Deluxe pizza was piping hot and awesome taste. I recommend this place.

  • 5/5 Eric C. 5 years ago on Google
    Always great pizza! Not too long of a wait. Love the walk-in specials. Pleasant staff.

  • 3/5 Luke H. 5 years ago on Google
    Typical fast pizza, nothing special

  • 5/5 Jeff M. 4 years ago on Google
    Our kids say it's the best Pizza anywhere!!

  • 3/5 Grant B. 5 years ago on Google
    Not bad..tasty. The large is a bit small, I never saw extra large as a size offered..so if you're really hungry..and there is more than two of you eating, you will want to order 2 of these. My first time here, my regular pizza place was'nt open yet. But that place get's 5 stars..My advice to anyone in the fast food industry would be, check out your competition, and either try to be the best at what you do, or at least be competitive..why be.. just average.

  • 4/5 Justina K. 5 years ago on Google
    It's really good

  • 1/5 Jose M. 5 years ago on Google
    Nope, never again, is a good pizza's but the staff is rude and bitter .

  • 3/5 Kris S. 5 years ago on Google
    The food was really good but the presentation was poor because half the cheese on the pizza was not on properly. When we opened the box, one half had double the cheese and the other half had no cheese.

  • 5/5 Debbie T. 4 years ago on Google
    Good pizza even if they did mess up the toppings lol

  • 4/5 Wayne H. 5 years ago on Google
    Very good

  • 5/5 flame damonproking 8. 2 years ago on Google
    Pizza was great, we ordered the Family Favourite 11 toppings on 2 pizza's which worked out great for our family.

  • 1/5 Diana W. 1 year ago on Google
    This is normally our go-to pizza place but waiting 2+ hours is beyond ridiculous. I get it, you're busy, but it's a Saturday evening...your manager should be staffing appropriately for the Saturday rush. Time to switch to Johnny's.

  • 4/5 magnolia 1 year ago on Google
    Tasty pizza. Good wings. Definitely better than the others in town. Will order again.

  • 5/5 Mike M. 2 years ago on Google
    We've ordered from New Orleans Pizza in Shelburne many times over the past few months and always had an enjoyable and tasty meal. I think the price and value are on par and I'll continue to eat here whenever we crave pizza!

  • 5/5 Gamer N. 1 year ago on Google
    IM SRY FOR 1 STAR, IT WASN'T MY STOMACH HURTING, I JUST HAD TO GO... uhhh anyways I tried it 1 more time and it was actually pretty good :) I reccomend!

  • 1/5 David R. 1 year ago on Google
    Used to be able to get delivery out in Mono. My wife called today and they flat out refused. Why the change? We always tipped well too... Won't be returning here.

  • 1/5 Michael J. 9 months ago on Google
    We ordered a plant based pepperoni pizza with extra sauce for pick up. Upon picking up the pizza and tasting it we realized it was real pepperoni. Went back in and told them and they agreed to make another one correctly. The new pizza did not have the extra sauce that was originally ordered. When explained this to them they said because the pizza was plant based it soaked up all the sauce hence the reason for it lacking sauce (not true). They gave us 2 dip sized containers with sauce to make up for their lack of customer service. Will never buy from here again. I will at least say that the lady was nice

  • 5/5 Periannanp 7 months ago on Google
    It was great experience the pizza was amazing. They modified pizza perfectly as per my request and the team member at front was very friendly. Definitely will comeback here 😃

  • 1/5 Caffrey F. 9 months ago on Google
    Went in to grab a slice of pizza. They only had one slice left and when i asked them what kind of pizza it was they said cheese. When i went to take a bite it was not in fact cheese it was pepperoni and i’m a vegetarian it was also super stale. They should not be selling stale pizza. Super bad experience and will never be going back.

  • 5/5 karthik y. 7 months ago on Google
    Quick and friendly service, hot and fresh food. Tried the new melts, great option on the go agin again 😊

  • 5/5 Paul B. 3 years ago on Google
    Well.. it happens very rarely as I normally never "love" many pizza places. But here is a "NOP". OMG.. the dough is slightly sweet with a perfect texture. And so far.. cooked to perfection everytime! The sauce tastes like the recipe was made by an Italian grandma . With fresh ingredients.. And unlike far to many of the other pizza places in canada. When you tell this place you want double/triple topping ( mmmm bacon) you actually get it. And the panzarottis is BOMB! Time for this guy to slip into a food coma lol

  • 5/5 gra d. 3 years ago on Google
    Delicious pizza. Nice staff.

  • 5/5 Ashley D. 5 years ago on Google
    Used the app to order online. My order was ready in about 20 minutes for pick up. We got a medium 5 topping pizza and deep dish garlic bread and everything is tasty and exactly how I ordered it. Staff was friendly and competent. We have been to this location before and continue to use them for pizza when we are in town. Our go to for pizza in shelburne.

  • 4/5 Mr. B R E. 4 years ago on Google
    Good pizza, huge fan of the garlic sticks. Always stop by when I come through town.

  • 3/5 Jonathan B. 5 years ago on Google
    I’ve never been to New Orleans. Thus I cannot comment on the authenticity of the pizza. I would imagine a pizza in New Orleans would have some kind of seafood on it due to its proximity to the ocean. Or maybe something French, or Creole inspired pizza to link the menu to the name? Oh well the pizza is alright even if the name is confusing. T’would be nice if veggie pizza was an option for slices.

  • 5/5 Dylan D. 6 years ago on Google
    Hey, the pizza wasn't the greatest, but I did enjoy the friendliness of the staff, the promptness of the order, and the price. I walked in and was greeted with a smile and "hi how are you?" Waited for my reply and then asked what I would like to order. The price of a medium cheese pizza was under $10 Canadian. It was then ready within 10 maybe 15 minutes. The pizza was not great but acceptable for an under 10 dollar pizza.

  • 5/5 Stephen N. 4 years ago on Google
    Ahh! I finally found my wings shop! It's not easy being a wings connoisseur. I'm as picky as they get. Since moving to Shelburne in June, I have been on a hunt for a great wings spot to no avail. I tried Pizza Depot in Orangeville (and if you have read my reviews you'll know of my love-hate relationship with PD), but the wings were overcooked and had that "I haven't changed the oil all day" taste at this location. So my search continued. Well, I believe that search is over. I gave New Orleans Pizza a try for the first time last night and man they didn't disappoint. Nice meaty breaded wings without that greasy aftertaste. They were perfect. And the garlic loaf in a deep dish style. It was all great. Yeah I know. You might day, "Dude. It's just a pizza joint." Yeah, but when you have hockey season and man-cave libations, great wings are the trifecta. Thank you New Orleans Pizza for been the official sponsor to my beer gut and hockey night at my house. You staff and food are great!

  • 1/5 Josh S. 4 years ago on Google
    Hairiest pizza I’ve ever seen, the cook doesn’t wear a hair net and by the looks of things does not brush hair .....

  • 1/5 Meagan B. 3 years ago on Google
    Go to dominos. It took them an hour to make my order, then another hour for the delivery person to pick it up from the store on a Tuesday night. Pizza was luke warm at best and they forgot part of our order. Thought I would try them as we always get dominos, regetted that decision quick.

  • 1/5 Kathy W. 3 years ago on Google
    Soggy pizza

  • 5/5 Conner R. 3 years ago on Google
    Excellent service fast and delicious. Best panzo in town in my opinion and affordable prices

  • 5/5 Roshini G. 3 years ago on Google
    One of the best pizza spots I have tried! Their signature pizza options are amazing. The Works and Mardi Gras are two favorites. I always have to hit up this place if I am nearby.

  • 2/5 zill p. 3 years ago on Google
    Pizza is good if you can actually get through and order. They sometimes dont answer the phone at all and after trying for 15 minutes to call and order I gave up and ordered from someone else.

  • 4/5 L M. 4 years ago on Google
    Good pizza,better then Domino's

  • 4/5 Marsbarr 4 years ago on Google
    Great everything

  • 4/5 Rick T. 4 years ago on Google
    Can't beat ther prices on real food and drinks.

  • 5/5 Shila M. 4 years ago on Google
    Great pizza

  • 3/5 Richard I. 4 years ago on Google
    Pizza was good

  • 5/5 Sean M. 4 years ago on Google
    Tastes way too good.

  • 5/5 Cynthia L. 4 years ago on Google
    Pizza is amazing

  • 4/5 Ginelle A. 4 years ago on Google
    Some of the best pizza I’ve ever had!

  • 4/5 Patricia C. 4 years ago on Google
    Pizza to your specific order and prompt delivery

  • 4/5 Margaret R. 4 years ago on Google
    Good pizza

  • 3/5 Sherry C. 3 years ago on Google
    Gluten free and vegan pizza , hard combo to find !

  • 5/5 Al C. 4 years ago on Google
    have never been disappointed with there pizzas in 10 yrs.


Call +1 519-925-1444 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway

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