1/5 Lolwa M. 9 months ago on Google • 54 reviews
I
recently
had
the
chance
to
visit
The
Providore
in
Singapore,
and
unfortunately,
I
was
left
incredibly
disappointed
by
the
experience.
While
the
breakfast
itself
was
delicious,
the
service
I
received
was
absolutely
abysmal,
so
much
so
that
I
cannot
recommend
this
establishment
to
others.
My
dissatisfaction
started
right
from
the
moment
I
entered
the
premises.
As
a
parent
with
a
baby,
I
brought
along
a
stroller.
To
my
surprise,
the
staff
member
at
the
entrance
insisted
that
I
leave
the
stroller
outside.
However,
upon
entering
the
restaurant,
I
noticed
that
other
customers
were
permitted
to
have
their
strollers
with
them.
This
inconsistency
and
lack
of
consideration
immediately
put
me
off.
The
most
displeasing
aspect
of
the
entire
experience,
however,
was
the
staff
member's
attitude.
From
the
moment
we
stepped
inside,
he
addressed
us
with
a
noticeably
disrespectful
and
condescending
tone.
Not
only
did
his
words
make
us
feel
unwelcome,
but
his
overall
demeanor
left
a
negative
impression
that
overshadowed
the
otherwise
tasty
breakfast.
I
believe
that
good
service
is
just
as
important
as
the
quality
of
the
food.
Unfortunately,
The
Providore
fell
short
in
this
aspect,
completely
undermining
any
positive
aspects
of
our
meal.
The
experience
left
me
feeling
disheartened
as
a
customer.
Regrettably,
I
must
caution
others
from
visiting
The
Providore
due
to
their
subpar
service.
It
is
incredibly
disappointing
to
have
to
write
a
negative
review,
particularly
when
the
food
itself
was
quite
enjoyable.
However,
the
poor
treatment
we
encountered
cannot
be
overlooked,
and
it
is
not
something
I
would
want
others
to
experience.
I
believe
it
is
essential
for
The
Providore
to
address
their
service
issues
and
strive
to
provide
a
welcoming
environment
for
all
customers.
Until
that
happens,
I
would
recommend
exploring
alternative
dining
options
in
the
area
that
prioritize
customer
satisfaction
and
hospitality.
2 people found this review helpful 👍